Maine Medical Center Reviews in Portland, ME | Glassdoor

Maine Medical Center Portland Reviews

Updated August 15, 2017
62 reviews

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Portland, ME

3.9
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Maine Medical Center President and CEO Richard W. (Rich) Petersen
Richard W. (Rich) Petersen
30 Ratings

62 Employee Reviews

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Pros
Cons
  • sometimes the work/life balance is a bit skewed (in 4 reviews)

  • No one had bothered to pay any attention to it since then (in 4 reviews)

More Pros and Cons

  1. "Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Portland, ME
    Current Employee - Systems Analyst in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maine Medical Center full-time (Less than a year)

    Pros

    Great work life balance

    Cons

    Less pay , not many growth opportunities


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead In Environmental Services in Portland, ME
    Current Employee - Lead In Environmental Services in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maine Medical Center full-time (More than a year)

    Pros

    Good benefits. 403B match, good medical/dental that you pay based on what you make, room to advance in your job, tuition assistance, shift differentials, premium pay if the call you in or ask you to stay late, management stands up for you if you are in the right.

    Cons

    I feel like pay could be a little bit more for how much the company makes but they do offer raises

  3. "IT Professional"

    StarStarStarStarStar
    Current Employee - Systems Analyst in Portland, ME
    Current Employee - Systems Analyst in Portland, ME
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Maine Medical Center full-time (More than 3 years)

    Pros

    decent medical benefits, good pay (if fought for at time of hire), nice 403b with match,

    Cons

    work life balance can prove difficult with on-call schedule, adding on new facilities sometimes multiples in a year is just expanding too quickly with little standardization of systems/processes

    Advice to Management

    prioritize projects better, place is so big supporting so many facilities need to know where to focus


  4. "Ineffective Middle Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Management Associate in Portland, ME
    Former Employee - Care Management Associate in Portland, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Maine Medical Center full-time (More than a year)

    Pros

    Fantastic coworkers who really care about their patients. Decent benefits and options. Fair work/ life balance. I believe in the organization and its people as a whole.

    Cons

    Management in my department was belittling and ignored employee concerns. Did not acknowledge requests for more responsibility or foster employee growth. Frowned upon initiative when it didn't fit into the small box they had created for one person to work within. I did not feel my contribution was valued or my intellect and capacity acknowledged, let alone respected, by management. Catty and secretive environment where employees with time under their belt skated by doing minimal work. Pay not sufficient for administrative non-management staff given the education requirements and increasing cost of living in this location.

    Advice to Management

    People who have done a job well for a long time are not necessarily cut out to manage a group of individuals doing that job; they must have good management training and a background showering managerial success. Better onboarding/ job training and support from management, not only coworkers, would help employee morale and reduce the exceptionally high turnover.


  5. "Fun place to start, not the best pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Access Representative in Portland, ME
    Former Employee - Patient Access Representative in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Maine Medical Center full-time (More than a year)

    Pros

    Flexible scheduling as hospital is 24-7. Lots of moving around the office. Fast paced. Always new changes to make the admitting department better. You'll always be kept busy. (Mostly) wonderful co workers, I made some great friends here. Good place to get your foot in the door and gain knowledge and experience as this is usually entry level. Upper management seems knowledgeable and hard working. The managers I reported to are easy to talk to. Weekend, 2nd, 3rd shift differential, and call pay. Good healthcare benefits. Large facility always being upgraded. Plenty of overtime offered. Lots of moral boost. 8 weeks of training so you fully understand all aspects of this position. Trainers at Washington Ave are wonderful, smart, and very helpful. Managers are on the floor a lot and were always helping out the team.

    Cons

    Hard to request time off due to lack of coverage. Admitting department desperately needs to be upgraded. This department does have a higher than average turn-over rate due to MaineHealth being so large that a lot of employees start here then transfer to other departments or companies. Pay could be better, it is practically minimum wage. There are annoying requirements and too-strict dress codes, it's 2017. Frequent workflow changes are hard to stay on top of.

    Advice to Management

    Rally for a pay raise and maybe people would find this job worth staying. There is a lot to know and learn as admitting is the central function of the whole hospital, yet Patient Access employees make as much as employees in the kitchen (which I understand is hard work as well but requires less skill). Listen to what your employees recommend.


  6. "Extremely hostile work environment in IT."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Analyst in Portland, ME
    Former Employee - Clinical Analyst in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Maine Medical Center full-time (More than 5 years)

    Pros

    Flexible hours, decent pay, adequate technical training

    Cons

    Coworkers in IT were allowed to vent with impunity whenever they chose to. There was no intervention from management, who had little or no technical savvy, and were unable to see incompetence when it stared them in the face. Eventually some of these people resigned, after a disastrous implementation of a new software package. In the meantime they engaged in overt nepotism and protected employees who yelled at others, were threatened by competence and refused to take ownership of long-unresolved user problems.

    Advice to Management

    Listen to ALL of the troops. Be aware that you don't know it all. The person who toadies to you should not be the sole source of your information.


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME
    Recommends

    I have been working at Maine Medical Center part-time (Less than a year)

    Pros

    Friendly, local, kind, Tufts teaching hospital, very good medical care -- with heart.

    Cons

    Food +/-. Parking can be a challenge.

    Advice to Management

    Put a suggestion box somewhere, and recognize the ideas that come in.

  8. "Intern Financial Planning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Finance Intern in Portland, ME
    Current Intern - Finance Intern in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maine Medical Center as an intern (Less than a year)

    Pros

    Great learning environment and exposure to higher level management. More responsibility as you show your worth, which is good in my opinion.

    Cons

    Can have a fair amount of down town if that bothers you

    Advice to Management

    n/a


  9. Helpful (1)

    "Great Hospital in Southern Maine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Portland, ME
    Current Employee - Registered Nurse in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maine Medical Center part-time (More than 5 years)

    Pros

    Lots of committees for nurses to join to have input about nursing practice change. Pay is competitive and you get compensated more for working night shifts or evening shifts etc... Lots of growth for nurses if you want it bad enough.

    Cons

    Most floors rotate day/night shifts and scheduling is a nightmare. PTO is accrued and is very low and takes many years to accumulate more than 2 weeks time off. The worst thing is that you are only given 3 sick days in a rolling calendar year and you can't use your PTO for random days off during the week. They must be used for your vacation only. You get a written warning for calling out sick 4 times in a rolling calendar year, then for 5 you get a disciplinary action, and for 6 call outs you get fired. If you leave halfway through a shift, it is counted as a call out or sick day and counts against you.


  10. Helpful (3)

    "Sr. Database Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, ME
    Former Employee - Anonymous Employee in Portland, ME
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Maine Medical Center full-time (More than 10 years)

    Pros

    Decent Salary, good manager, great co-workers.

    Cons

    Poor senior management, IT division has limited understanding of technology, and no formal strategic or tactical planning.

    Advice to Management

    Place higher value on senior IT managers with development and operational experience. Place higher value on development skills. Focus on process quality and engineering.


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