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Mainstream Merchant Services

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Mainstream Merchant Services

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Mainstream Merchant Services Reviews

Updated Apr 8, 2021

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Found 33 of over 34 reviews

4.8
94%
Recommend to a Friend
91%
Approve of CEO
Mainstream Merchant Services President Jay Vignale (no image)
Jay Vignale
19 Ratings

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  1. 5.0
    Current Employee, more than 1 year

    For employees that work this is a forever home

    Apr 8, 2021 - Sales Manager in Cary, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Mainstream treats ther employees and customers the way they would like to be treated. They are highly efficient customer service related and have not raised ther merchants rates in 12 years!!

    Cons

    I do not have any cons to report

    Continue reading
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  2. 3.0
    Current Employee, more than 3 years

    Mainstream

    Aug 31, 2019 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to work on your own schedule

    Cons

    Hard to build a customer base

    Be the first to find this review helpful
  3. 5.0
    Former Employee, less than 1 year

    Applications Developer

    Oct 1, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly place to work, Great Team

    Cons

    A developer has to do admin job sometimes

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  4. 5.0
    Current Employee, more than 1 year

    Sales Manager

    Feb 28, 2018 - Regional Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family feeling of being protect, hight commissions, bonus and residuals . Great internal team, very comoetitor rates and new technology

    Cons

    Grownig very fast needing bigger head count recuting more sales people. Invest more money in publicity.

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  5. 4.0
    Current Employee

    Great Support

    Mar 7, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good support from customer service

    Cons

    Need more reps in the area as some people have no idea MS exists

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  6. 5.0
    Current Employee, less than 1 year

    Account Executive

    Oct 24, 2017 - Account Executive in Fort Lauderdale, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for. I get to make my own schedule. I get the best support from technical to client relations. This company truly has an understanding for making the employees and the clients happy. This truly helps me make a very good living.

    Cons

    As a growing company they are always good at finding new innovative technologies to provide our clients but sometimes I wish we had the ability to use some of the technology that has been proven inside the industry.

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  7. 4.0
    Current Employee, more than 3 years

    Excellent company to work for

    Jun 25, 2017 - Account Executive in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Transparency, informative sales portal, proper training, pleasant corporate staffs and managers, not too much pressure and most importantly - do not periodically raise fees to the merchants and stick with the contract the entire time I have been with the company (3+ Years).

    Cons

    1. Not aggressive enough when it comes to new prospects especially if the business is brand new. Only 25 Estimated Gross Margin is credited to new merchant regardless of industry or size of the business. I have quite many restaurant deals that process over 100K per month and I will get 25 EGM toward my performance. Only because this is a brand new business with no previous sales history to compare with. Other companies will usually based on first 3-month EGM to come up with the correct EGM. Free terminal is almost impossible to get if this is a new business. 2. Has a lot of terminals to choose from but there are some extra steps are unable to bypass. It could be TSYS processor issue but things like this never got resolved for the longest time and it is not easy when you have other competitors out there that can do better on their terminals.

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    2 people found this review helpful
  8. 5.0
    Former Employee

    Honest

    Jan 21, 2017 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere and amazing co-workers.

    Cons

    Micro management to the t.

    1 person found this review helpful
  9. 5.0
    Current Employee

    Account Executive

    May 25, 2016 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    AMAZING AMAZING training program. If you dont know anything dont worry, they truly do care for their people. You 100% get out what you put in it. Everyone in the company is more then willing to help each other out. Great company to be apart of. Work life balance, make your own schedule. Great compensation plans that you get to choose works best for you, including Monthly bonuses and benefits.

    Cons

    Commission base income only. You 100% get out what you put in it.

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    1 person found this review helpful
  10. 5.0
    Current Employee, less than 1 year

    Sales Agent

    Apr 6, 2016 - Anonymous Employee in Charleston, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great support, work from home, no micro management

    Cons

    If you don't know how the payment card industry works, this isn't for you.

    Continue reading
    4 people found this review helpful
Viewing 1 - 10 of 33 Reviews

Mainstream Merchant Services Reviews FAQs

Mainstream Merchant Services has an overall rating of 4.8 out of 5, based on over 34 reviews left anonymously by employees. 94% of employees would recommend working at Mainstream Merchant Services to a friend and 94% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Mainstream Merchant Services employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Mainstream Merchant Services. This rating has been stable over the past 12 months.

94% of Mainstream Merchant Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mainstream Merchant Services 4.9 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Mainstream Merchant Services to be career development, benefits, management and the cons to be work life balance .

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