Mainstream Merchant Services Reviews
Updated Apr 8, 2021
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Found 33 of over 34 reviews
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- Oldest First
- Current Employee, more than 1 year★★★★★
Pros
Mainstream treats ther employees and customers the way they would like to be treated. They are highly efficient customer service related and have not raised ther merchants rates in 12 years!!
Cons
I do not have any cons to report
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Ability to work on your own schedule
Cons
Hard to build a customer base
- Former Employee, less than 1 year★★★★★
Pros
Friendly place to work, Great Team
Cons
A developer has to do admin job sometimes
- Current Employee, more than 1 year★★★★★
Pros
Family feeling of being protect, hight commissions, bonus and residuals . Great internal team, very comoetitor rates and new technology
Cons
Grownig very fast needing bigger head count recuting more sales people. Invest more money in publicity.
Continue reading - Current Employee★★★★★
Pros
Very good support from customer service
Cons
Need more reps in the area as some people have no idea MS exists
- Current Employee, less than 1 year★★★★★
Pros
Great company to work for. I get to make my own schedule. I get the best support from technical to client relations. This company truly has an understanding for making the employees and the clients happy. This truly helps me make a very good living.
Cons
As a growing company they are always good at finding new innovative technologies to provide our clients but sometimes I wish we had the ability to use some of the technology that has been proven inside the industry.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Transparency, informative sales portal, proper training, pleasant corporate staffs and managers, not too much pressure and most importantly - do not periodically raise fees to the merchants and stick with the contract the entire time I have been with the company (3+ Years).
Cons
1. Not aggressive enough when it comes to new prospects especially if the business is brand new. Only 25 Estimated Gross Margin is credited to new merchant regardless of industry or size of the business. I have quite many restaurant deals that process over 100K per month and I will get 25 EGM toward my performance. Only because this is a brand new business with no previous sales history to compare with. Other companies will usually based on first 3-month EGM to come up with the correct EGM. Free terminal is almost impossible to get if this is a new business. 2. Has a lot of terminals to choose from but there are some extra steps are unable to bypass. It could be TSYS processor issue but things like this never got resolved for the longest time and it is not easy when you have other competitors out there that can do better on their terminals.
Continue reading - Former Employee★★★★★
Pros
Great atmosphere and amazing co-workers.
Cons
Micro management to the t.
- Current Employee★★★★★
Pros
AMAZING AMAZING training program. If you dont know anything dont worry, they truly do care for their people. You 100% get out what you put in it. Everyone in the company is more then willing to help each other out. Great company to be apart of. Work life balance, make your own schedule. Great compensation plans that you get to choose works best for you, including Monthly bonuses and benefits.
Cons
Commission base income only. You 100% get out what you put in it.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great support, work from home, no micro management
Cons
If you don't know how the payment card industry works, this isn't for you.
Continue reading
Mainstream Merchant Services Reviews FAQs
Mainstream Merchant Services has an overall rating of 4.8 out of 5, based on over 34 reviews left anonymously by employees. 94% of employees would recommend working at Mainstream Merchant Services to a friend and 94% have a positive outlook for the business. This rating has been stable over the past 12 months.
94% of Mainstream Merchant Services employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mainstream Merchant Services 4.9 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Mainstream Merchant Services to be career development, benefits, management and the cons to be work life balance .
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