Mainstream Merchant Services Reviews

Pros

Friendly place to work, Great Team

Cons

A developer has to do admin job sometimes

Pros

Very good support from customer service

Cons

Need more reps in the area as some people have no idea MS exists

Pros

Great company to work for. I get to make my own schedule. I get the best support from technical to client relations. This company truly has an understanding for making the employees and the clients happy. This truly helps me make a very good living.

Cons

As a growing company they are always good at finding new innovative technologies to provide our clients but sometimes I wish we had the ability to use some of the technology that has been proven inside the industry.

Advice to Management

Invest your time in creating POS partnership.

Pros

Transparency, informative sales portal, proper training, pleasant corporate staffs and managers, not too much pressure and most importantly - do not periodically raise fees to the merchants and stick with the contract the entire time I have been with the company (3+ Years).

Cons

1. Not aggressive enough when it comes to new prospects especially if the business is brand new. Only 25 Estimated Gross Margin is credited to new merchant regardless of industry or size of the business. I have quite many restaurant deals that process over 100K per month and I will get 25 EGM toward my performance. Only because this is a brand new business with no previous sales history to compare with. Other...

Advice to Management

EGM For new business should be reflected after 3 months of processing with us - not 25 because it doesn't reward sales rep to sell to new businesses (Or existing business starting to accept credit card payment).

Pros

Great atmosphere and amazing co-workers.

Cons

Micro management to the t.

Pros

Great support, work from home, no micro management

Cons

If you don't know how the payment card industry works, this isn't for you.

Advice to Management

Keep up the good work

Pros

One of the principle traits at this company is that they treat their employees exactly as they ask us to treat our merchants. Very honorable culture from the top down. ATG

Cons

None of any consequence at this time.

Advice to Management

Stay focused to core mission

Pros

The main thing that attracted me was the culture of the company where they are so interested in helping every Account Executive become successful and achieve their financial goals, all while maintain that work-life balance. Very fair compensation program, not the highest in the industry, but very generous considering all the offerings, programs, support, benefits, etc., and for me, it feels like owning a very successful...

Cons

Relatively a young company, and not the name-recognition I was used to, but that will change over time as the company is growing very rapidly.

Advice to Management

Keep up what you're doing, treating your people as valued team members, and not just bodies or numbers like other companies, and you'll have a huge AND successful organization filled with happy employees!