Mainstream Merchant Services Reviews

Pros

Mainstream treats ther employees and customers the way they would like to be treated. They are highly efficient customer service related and have not raised ther merchants rates in 12 years!!

Cons

I do not have any cons to report

Pros

Straight Forward Pricing. Full Price Disclosure. Interchange Plus with NEXT DAY FUNDING WITH 9 PM CUT OFF! NO REPORTING DAILY TO MANAGERS Control you from behind a desk and a telephone at 5pm. THe service and technical team in Atlanta is superb and should be commended for their tremendous amount of talent. Point Incentive. Signing Bonuses. Lifetime Residuals. Survivorship. Additional Monthly Bonus Payouts Additionally Paid with incentives. Company Trips for performances! Senior Management actually understands what it is like to be in sales because they were TOP producers previously and could sell tomorrow if need be. THEY WALK AND TALK OUR LANGUAGE. Own their own BIN. Super fun enviroment with young management team and sales managers who have several years of sales management experience to play off of. You control your own destiny at a company like this and this young.

Cons

Have a training program to bring together our group more often because I see this company as one to watch for in the future. It appears that though small, it is one with power behind it that is creeping behind in the shadows that no one can see, which can be very dangerous to the competition with the players involved here. Very fun.

Pros

Agent portal is best in the industry- You are constantly in the loop from the time a deal is submitted until installation. W2 model that actually works- With superior management talent and a monthly expense allotment sales professionals are given a great opportunity to build a career. Monthly cash incentives and higher residual payouts than W2 industry competitors make this the best compensation plan in the industry. Flexible upper management allows the company to adapt to ever present changes in the industry. Sales support and customer support professionals all have extensive experience in the industry. Managers have a very good track record of helping qualified candidates get vested compared to other competitor firms in the industry. Managers work at developing partnerships and banking alliances that develop lead generation for their sales professionals. 401K, Health, Dental, Vision, FSA, 50K in Life Insurance and Incentive Trips all add to the attractiveness of this company.

Cons

For some a remote sales job can be challenging. You need to have maturity, drive, and discipline to succeed in this industry.

Pros

Not too big, but small enough that everyone knows your name and actually cares about you and your success. Having worked for the industry big boys for nearly 20 years, I can honestly say Mainstream is on the right path and has the best comp plan I've seen. Although a young company, the management team has already proven to me that they actually listen. This is not a company who micro-manages you to death with reports, endless conference calls and meetings. Rather, they employ experienced professionals who have already achieved success in this industry and are more than willing to help the sales force succeed. Paperwork is simplified, help desk answers the phone, is courteous, professional, pricing is flexible, good benefits and weekly paychecks.

Cons

This is a work-from-home environment and if you don't know how to manage your time well, you will not achieve success. Mainstream has yet to establish themselves as a contender, but they are laser focused and it won't be long. Good to be in on the ground floor and see Mainstream grow every day.

Pros

The main thing that attracted me was the culture of the company where they are so interested in helping every Account Executive become successful and achieve their financial goals, all while maintain that work-life balance. Very fair compensation program, not the highest in the industry, but very generous considering all the offerings, programs, support, benefits, etc., and for me, it feels like owning a very successful business without all the headaches of running a business. Bonuses are relatively easy to get, great contests to get AEs motivated to break their personal bests, and Mainstream also covers expenses for Account Executives as well as Managers alike. This will be the company I retire from.

Cons

Relatively a young company, and not the name-recognition I was used to, but that will change over time as the company is growing very rapidly.

Pros

Transparency, informative sales portal, proper training, pleasant corporate staffs and managers, not too much pressure and most importantly - do not periodically raise fees to the merchants and stick with the contract the entire time I have been with the company (3+ Years).

Cons

1. Not aggressive enough when it comes to new prospects especially if the business is brand new. Only 25 Estimated Gross Margin is credited to new merchant regardless of industry or size of the business. I have quite many restaurant deals that process over 100K per month and I will get 25 EGM toward my performance. Only because this is a brand new business with no previous sales history to compare with. Other companies will usually based on first 3-month EGM to come up with the correct EGM. Free terminal is almost impossible to get if this is a new business. 2. Has a lot of terminals to choose from but there are some extra steps are unable to bypass. It could be TSYS processor issue but things like this never got resolved for the longest time and it is not easy when you have other competitors out there that can do better on their terminals.

Pros

veteran sales leaders and sales professionals always assisting one another, up to date products and solutions, amazing sales website to track customers for retention and sales, great pay structure compared to other tricks I have seen out there, easy to understand statements and clarity of pricing with interchange plus models with no bogus or silly monthly fees, Next day funding and one point are awesome and can't wait till the new products are released.

Cons

would like to have more time to learn from those who are already successful since I have been in the industry under a year, have a corporate meeting to see headquarters in Georgia to see the operation. That would be cool.

Pros

Anyone looking to get back what you put in should work here. Mainstream gives you direct access to professionals who share their vast well of knowledge to anyone wanting to know this industry and want to thrive. They let you run your business at your pace and don't do any counter productive policies or micromanage. They always want the employees feedback on what can be done better or what seems to work different. No egos! Fixed pricing for my customers has given me the best way to keep my customer happy.

Cons

Still a young small company. Can't always offer what some of the larger processors can in regards to promotions to new customers, but makes up for this by still able to match or beat them on fixed competitive pricing & great customer service.