Mainstream Merchant Services Reviews | Glassdoor

Mainstream Merchant Services Reviews

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Found 31 reviews

4.9
StarStarStarStarStar
Rating TrendsRating Trends
100%
Recommend to a Friend
100%
Approve of CEO
Jay Vignale
18 Ratings
  1. "Applications Developer"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Mainstream Merchant Services full-time for more than a year

      Pros

      Friendly place to work, Great Team

      Cons

      A developer has to do admin job sometimes

    • "Sales Manager"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Regional Sales Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Mainstream Merchant Services full-time for more than 2 years

      Pros

      Family feeling of being protect, hight commissions, bonus and residuals . Great internal team, very comoetitor rates and new technology

      Cons

      Grownig very fast needing bigger head count recuting more sales people. Invest more money in publicity.

      Advice to Management

      Hire more seniors sales rep in more States

    • "Great Support"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Mainstream Merchant Services full-time

        Pros

        Very good support from customer service

        Cons

        Need more reps in the area as some people have no idea MS exists

      • "Account Executive"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Account Executive in Fort Lauderdale, FL
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Mainstream Merchant Services full-time for more than a year

        Pros

        Great company to work for. I get to make my own schedule. I get the best support from technical to client relations. This company truly has an understanding for making the employees and the clients happy. This truly helps me make a very good living.

        Cons

        As a growing company they are always good at finding new innovative technologies to provide our clients but sometimes I wish we had the ability to use some of the technology that has been proven inside the industry.

        Advice to Management

        Invest your time in creating POS partnership.

      • Helpful (1)

        "Excellent company to work for"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Account Executive in Los Angeles, CA
        Recommends
        Positive Outlook
        Disapproves of CEO

        I have been working at Mainstream Merchant Services part-time for more than 4 years

        Pros

        Transparency, informative sales portal, proper training, pleasant corporate staffs and managers, not too much pressure and most importantly - do not periodically raise fees to the merchants and stick with the contract the entire time I have been with the company (3+ Years).

        Cons

        1. Not aggressive enough when it comes to new prospects especially if the business is brand new. Only 25 Estimated Gross Margin is credited to new merchant regardless of industry or size of the business. I have quite many restaurant deals that process over 100K per month and I will get 25 EGM toward my performance. Only because this is a brand new business with no previous sales history to compare with. Other...

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        Advice to Management

        EGM For new business should be reflected after 3 months of processing with us - not 25 because it doesn't reward sales rep to sell to new businesses (Or existing business starting to accept credit card payment).

      • Helpful (1)

        "Honest"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Executive 
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Mainstream Merchant Services

        Pros

        Great atmosphere and amazing co-workers.

        Cons

        Micro management to the t.

      • Helpful (1)

        "Account Executive"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Account Executive 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Mainstream Merchant Services

        Pros

        AMAZING AMAZING training program. If you dont know anything dont worry, they truly do care for their people. You 100% get out what you put in it. Everyone in the company is more then willing to help each other out. Great company to be apart of. Work life balance, make your own schedule. Great compensation plans that you get to choose works best for you, including Monthly bonuses and benefits.

        Cons

        Commission base income only. You 100% get out what you put in it.

        Advice to Management

        Great Job, Keep up the GREAT WORK

      • Helpful (4)

        "Sales Agent"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Charleston, SC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Mainstream Merchant Services full-time for more than a year

        Pros

        Great support, work from home, no micro management

        Cons

        If you don't know how the payment card industry works, this isn't for you.

        Advice to Management

        Keep up the good work

      • Helpful (1)

        "Honorable people"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Senior Sales Manager in Washington, DC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Mainstream Merchant Services

        Pros

        One of the principle traits at this company is that they treat their employees exactly as they ask us to treat our merchants. Very honorable culture from the top down. ATG

        Cons

        None of any consequence at this time.

        Advice to Management

        Stay focused to core mission

      • Helpful (15)

        "Best culture of any company I've worked for!"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Regional Sales Manager in Phoenix, AZ
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Mainstream Merchant Services

        Pros

        The main thing that attracted me was the culture of the company where they are so interested in helping every Account Executive become successful and achieve their financial goals, all while maintain that work-life balance. Very fair compensation program, not the highest in the industry, but very generous considering all the offerings, programs, support, benefits, etc., and for me, it feels like owning a very successful...

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        Cons

        Relatively a young company, and not the name-recognition I was used to, but that will change over time as the company is growing very rapidly.

        Advice to Management

        Keep up what you're doing, treating your people as valued team members, and not just bodies or numbers like other companies, and you'll have a huge AND successful organization filled with happy employees!

      Found 31 reviews