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Major League Baseball (MLB)

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Major League Baseball (MLB)

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Major League Baseball (MLB) Reviews

3.8

67% would recommend to a friend

(528 total reviews)

Commissioner Rob Manfred

Rob Manfred

53% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.5

Culture & Values

3.5

Career Opportunities

3.5

Compensation and Benefits

3.3

Work/Life Balance

3.3

Senior Management

Ratings distribution

5 stars

27%

4 stars

30%

3 stars

24%

2 stars

10%

1 star

10%

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Found 528 of over 773 reviews

Updated Nov 27, 2023

What people are saying about Major League Baseball (MLB)

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Most coworkers are great people and genuinely want to make Baseball better.(in 61 reviews)
  • "Great benefits and office location.(in 49 reviews)
  • "A great work environment.(in 23 reviews)
  • "Coworkers are great and the ability to take on lots of responsibility.(in 15 reviews)
  • "friendly staff(in 12 reviews)
Cons
  • "minute hours changes and low pay(in 38 reviews)
  • "Long hours and lots of work(in 29 reviews)
  • "poor management(in 22 reviews)
  • "Lots of uncertainty with scheduling, bad shuttle service, inconsiderate upper management that act overwhelmed despite working the steady hours that nobody else gets, schedule for the next month needs to be submitted two weeks in advance, difficult to advance(in 18 reviews)
  • "Average salary, no stock options since it is not a public company.(in 10 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Major League Baseball (MLB) and is not affected by filters.

    1. 5.0
      Aug 24, 2023
      Capital Markets Analyst
      Current Employee
      Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really great hits and goals.

      Cons

      Hit on the head sometimes.

      1. 1.0
        Nov 14, 2023
        E-Commerce Associate
        Former Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Get to work in baseball - Cafe for coffee pastries and lunch That's about it

        Cons

        I got hired with the offer letter stating I would be going in to the office 4 days a week. As I got hired, my manager then made me go in 5 days a week until I "proved myself." After seeing another post about the MLB treating their employees like babies, that could not be more accurate. If you make mistakes 3 months into being hired, you will be fired. They literally call out mistakes to you so the entire office could here it. That is not how any office should function under any circumstance. All the managers have been there for 10+ years so they think they have the right to treat their employees like complete babies. They look for every nitty gritty detail to call you out on. If you're not a perfect person, don't work here cause you might get demoralized and dehumanized. Training? forget about it. There was one singular training session when I first got hired, then it was sending notes back over email and saying "we told you everything." Sure, it's cool to say you work for the MLB, but it's another thing to say you work with great people, when they aren't. I literally heard my mangers talk crap about my co worker when he was working from home. I didn't realize this job was life or death coming on. Thank god I dodged this bullet!

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        1. 1.0
          Nov 14, 2023
          E-commerce Coordinator
          Former Employee, less than 1 year
          Recommend
          CEO Approval
          Business Outlook

          Pros

          It’s the MLB, so you get to say that I guess

          Cons

          Honestly, can’t think of one positive about the culture here. Let’s start with having to split 50% remote and going into the office, which is, I’m sorry, supposed to help productivity? Next, let’s go to the very individualistic and micromanaging position of all time. Not only did we only have one training session about the excel sheets, but they would then yell at you over email about spelling a players name wrong very aggressively in the office so everyone can hear. Not sure if this starts up top with Manfred, but I would think a company would try to help their co workers out, not call out mistakes and remark nothing positive that you did. I am SHOCKED at the way my experience with the MLB went. I have worked in companies before with people who try to help and make you feel welcomed, but none of that happened here. I almost can’t believe how I was treated as an employee. Please stay far away.

          1
          1. 4.0
            Nov 26, 2023
            Editor
            Current Employee
            New York, NY
            Recommend
            CEO Approval
            Business Outlook

            Pros

            The work is fun, my colleagues are almost always great, the benefits are awesome and I get the winter holidays off in large swaths

            Cons

            Too many summer nights by default, communication from higher-ups needs improvement and planning can be infuriating

            1. 3.0
              Nov 27, 2023
              Anonymous Employee
              Former Employee, more than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              It's baseball...working there is a childhood dream fulfilled.

              Cons

              It's an entrenched low ambition culture with intense political fights and widescale mismanagement

              1. 1.0
                Oct 31, 2023
                Product Manager
                Current Employee, more than 1 year
                New York, NY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Exciting/fun work opportunities, especially if you like baseball.

                Cons

                You get hired with set expectations and then they change them. The commissioner's obsession with people being in the office and having to schedule remote days a week in advance was not the promise I was hired on. We are now told our team has to split up to have even coverage throughout the week which is hurting productivity. Things were working well before the rule change it was a great balance and a great place to work but has gone downhill since.

                1
                1. 2.0
                  Oct 6, 2023
                  Manager, Marketing
                  Current Employee, less than 1 year
                  New York, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  You get to say you work at MLB

                  Cons

                  MLB treats their employees like babies. Forced into the office and coworkers will judge you if you come in late, leave early, wfh, etc. The culture sucks and there is zero structure so it’s hard to know what your role even is. I did not enjoy my time at MLB, even as much as I love the sport of baseball. Mlb was a big disappointment for me.

                  5
                  1. 3.0
                    Oct 2, 2023
                    Graphic Designer
                    Former Employee, more than 3 years
                    New York, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Working for MLB Company recognition Health Benefits Sports office culture

                    Cons

                    Small fish in a BIG pond Commissioner is 'old school' Lack of growth Not enough Remote options

                    1
                    1. 4.0
                      Oct 23, 2023
                      Visual Designer
                      Former Employee, more than 3 years
                      New York, NY
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - flexible hours - good department culture - caring managers

                      Cons

                      - can be a bit boring during off-season (there are things to do, but its much less exciting) - some bro-y vibes in the larger company - difficult for part-time employees to negotiate a raise

                      1
                      1. 4.0
                        Oct 8, 2023
                        Software Engineer
                        Current Employee, more than 3 years
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Amazing people, amazing output. Feels like a 365-day hackathon with the incredible products and experiences consistently rolled out. More passion here than any other place I've worked.

                        Cons

                        Company culture feels disconnected from the C-level types, possibly not a bad thing. HR mandates can be confusing, abrupt, and lack internal consistency.

                        1
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                      Major League Baseball (MLB) Reviews FAQs

                      Major League Baseball (MLB) has an overall rating of 3.8 out of 5, based on over 773 reviews left anonymously by employees. 67% of employees would recommend working at Major League Baseball (MLB) to a friend and 59% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Major League Baseball (MLB) employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Major League Baseball (MLB). This rating has improved by 1% over the last 12 months.

                      67% of Major League Baseball (MLB) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Major League Baseball (MLB) 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Major League Baseball (MLB) to be culture, career development, benefits and the cons to be senior leadership, management.

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                      Senior Digital Strategist

                      Is it common to get past all 5-6 interviews with all positive feedback to just be left on read? I'm trying to be patient since Turkey5 just happened in the CPG world, but also super antsy to know why they haven't given me any updates (since 11/17).

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                      Underwriter

                      Is it ok to apply for another position for the same company if I am already currently in the interview process for another position with the company? I feel the recruiter has ghosted me for the current interview since the job posting shows filled on the site but my status in workday is still open.

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                      QC Specialist II

                      Two situations, what do I do?: 1. Recruiter A reached out yesterday to tell me I’m invited to round 3 interview. I did not get an invite to accept - do I email and ask for it or wait? 2. Recruiter B said she would call me today at 10:30 because I told her I’m available all day. It’s almost noon and still no call. Do I wait? How long?

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                      Glassdoor has 773 Major League Baseball (MLB) reviews submitted anonymously by Major League Baseball (MLB) employees. Read employee reviews and ratings on Glassdoor to decide if Major League Baseball (MLB) is right for you.