Major League Baseball (MLB) Reviews
67% would recommend to a friend
(528 total reviews)

Rob Manfred
53% approve of CEO
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Found 528 of over 773 reviews
Updated Nov 27, 2023
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What people are saying about Major League Baseball (MLB)
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Lots of uncertainty with scheduling, bad shuttle service, inconsiderate upper management that act overwhelmed despite working the steady hours that nobody else gets, schedule for the next month needs to be submitted two weeks in advance, difficult to advance" (in 18 reviews)
Ratings by Demographics
This rating reflects the overall rating of Major League Baseball (MLB) and is not affected by filters.
- 5.0Aug 24, 2023Capital Markets AnalystCurrent EmployeeWashington, DC
Pros
Really great hits and goals.
Cons
Hit on the head sometimes.
- 1.0Nov 14, 2023E-Commerce AssociateFormer Employee
Pros
- Get to work in baseball - Cafe for coffee pastries and lunch That's about it
Cons
I got hired with the offer letter stating I would be going in to the office 4 days a week. As I got hired, my manager then made me go in 5 days a week until I "proved myself." After seeing another post about the MLB treating their employees like babies, that could not be more accurate. If you make mistakes 3 months into being hired, you will be fired. They literally call out mistakes to you so the entire office could here it. That is not how any office should function under any circumstance. All the managers have been there for 10+ years so they think they have the right to treat their employees like complete babies. They look for every nitty gritty detail to call you out on. If you're not a perfect person, don't work here cause you might get demoralized and dehumanized. Training? forget about it. There was one singular training session when I first got hired, then it was sending notes back over email and saying "we told you everything." Sure, it's cool to say you work for the MLB, but it's another thing to say you work with great people, when they aren't. I literally heard my mangers talk crap about my co worker when he was working from home. I didn't realize this job was life or death coming on. Thank god I dodged this bullet!
- 1.0Nov 14, 2023E-commerce CoordinatorFormer Employee, less than 1 year
Pros
It’s the MLB, so you get to say that I guess
Cons
Honestly, can’t think of one positive about the culture here. Let’s start with having to split 50% remote and going into the office, which is, I’m sorry, supposed to help productivity? Next, let’s go to the very individualistic and micromanaging position of all time. Not only did we only have one training session about the excel sheets, but they would then yell at you over email about spelling a players name wrong very aggressively in the office so everyone can hear. Not sure if this starts up top with Manfred, but I would think a company would try to help their co workers out, not call out mistakes and remark nothing positive that you did. I am SHOCKED at the way my experience with the MLB went. I have worked in companies before with people who try to help and make you feel welcomed, but none of that happened here. I almost can’t believe how I was treated as an employee. Please stay far away.
1 - 4.0Nov 26, 2023EditorCurrent EmployeeNew York, NY
Pros
The work is fun, my colleagues are almost always great, the benefits are awesome and I get the winter holidays off in large swaths
Cons
Too many summer nights by default, communication from higher-ups needs improvement and planning can be infuriating
- 3.0Nov 27, 2023Anonymous EmployeeFormer Employee, more than 1 year
Pros
It's baseball...working there is a childhood dream fulfilled.
Cons
It's an entrenched low ambition culture with intense political fights and widescale mismanagement
- 1.0Oct 31, 2023Product ManagerCurrent Employee, more than 1 yearNew York, NY
Pros
Exciting/fun work opportunities, especially if you like baseball.
Cons
You get hired with set expectations and then they change them. The commissioner's obsession with people being in the office and having to schedule remote days a week in advance was not the promise I was hired on. We are now told our team has to split up to have even coverage throughout the week which is hurting productivity. Things were working well before the rule change it was a great balance and a great place to work but has gone downhill since.
1 - 2.0Oct 6, 2023Manager, MarketingCurrent Employee, less than 1 yearNew York, NY
Pros
You get to say you work at MLB
Cons
MLB treats their employees like babies. Forced into the office and coworkers will judge you if you come in late, leave early, wfh, etc. The culture sucks and there is zero structure so it’s hard to know what your role even is. I did not enjoy my time at MLB, even as much as I love the sport of baseball. Mlb was a big disappointment for me.
5 - 3.0Oct 2, 2023Graphic DesignerFormer Employee, more than 3 yearsNew York, NY
Pros
Working for MLB Company recognition Health Benefits Sports office culture
Cons
Small fish in a BIG pond Commissioner is 'old school' Lack of growth Not enough Remote options
1 - 4.0Oct 23, 2023Visual DesignerFormer Employee, more than 3 yearsNew York, NY
Pros
- flexible hours - good department culture - caring managers
Cons
- can be a bit boring during off-season (there are things to do, but its much less exciting) - some bro-y vibes in the larger company - difficult for part-time employees to negotiate a raise
1 - 4.0Oct 8, 2023Software EngineerCurrent Employee, more than 3 years
Pros
Amazing people, amazing output. Feels like a 365-day hackathon with the incredible products and experiences consistently rolled out. More passion here than any other place I've worked.
Cons
Company culture feels disconnected from the C-level types, possibly not a bad thing. HR mandates can be confusing, abrupt, and lack internal consistency.
1
Major League Baseball (MLB) Reviews FAQs
Major League Baseball (MLB) has an overall rating of 3.8 out of 5, based on over 773 reviews left anonymously by employees. 67% of employees would recommend working at Major League Baseball (MLB) to a friend and 59% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
67% of Major League Baseball (MLB) employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Major League Baseball (MLB) 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Major League Baseball (MLB) to be culture, career development, benefits and the cons to be senior leadership, management.