Makerbot Reviews | Glassdoor

Makerbot Reviews

Updated June 21, 2017
31 reviews

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Nadav Goshen
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31 Employee Reviews

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Pros
  • MakerBot employees are fiercely passionate about what they do- if you want to work with top talent in the 3D printing industry, this is the place to be (in 24 reviews)

  • The Product: We have an amazing product line of 3D printers created by some incredibly bright, and creative people (in 18 reviews)

Cons
  • No accountability from upper management (in 17 reviews)

  • crap product that's still going through a lot of growing pains (in 11 reviews)

More Pros and Cons

  1. Helpful (3)

    "This is not the job you are looking for....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Makerbot full-time

    Pros

    - Good benefits.
    - Nice office.
    - Unlimited 3D printing.
    - Lots of talented/smart people.

    Cons

    - Lack of leadership & vision among the Web/Software/Digital Products teams.
    - Lack of growth. There is no feedback, encouragement, collaboration, or mentorship. Most communication takes place through Slack including stand ups.
    - Messy old codebase with lots of tech debt & does not follow modern practices.
    - Product Management team is favored over the software team.
    - Revolving door of talent. It seems like every week there is someone quitting. Management does not seem to care.

    Advice to Management

    Hire people who know how to lead a team. Give feedback and try to grow your developers.


  2. Helpful (8)

    "Don't bother, company won't be around much longer."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production in Staten Island, NY
    Former Employee - Production in Staten Island, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time (Less than a year)

    Pros

    -Decent benefits
    -It was a job

    Cons

    -Massive amount of mismanagement higher ups
    -Low pay
    -Little mobility within the company
    -A lot of layoffs

    Advice to Management

    None, most of managment is gone.

  3. Helpful (13)

    "Avoid at All Costs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Makerbot full-time (More than 3 years)

    Pros

    Mid level co-workers are smart and engaging. Product is interesting.

    Cons

    Pay is below market. Benefits are a joke, even compared to tiny start ups. Parts of leadership are incompetent, parts don't care, and other parts are psychopathic.

    Expect to work long hours with little acknowledgement, get 90% through projects before they're scuttled with little explanation, and be treated like you're expendable.

    Advice to Management

    Raise pay, treat employees like people.


  4. "Do better, management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern - Hourly in Brooklyn, NY
    Former Intern - Intern - Hourly in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot as an intern

    Pros

    - Great place to intern for a summer
    - Almost all of the people I worked alongside (engineers/software/web) wanted nothing more than to see the company grow and flourish, and worked extremely hard to help soothe the companies' "growing pains".
    - The "lower-level" employees (devs & engineers) work there because they believe in Makerbot.
    - Brooklyn location is nice
    - Makerbot looks interesting on a resume

    Cons

    - Employees are terribly underpaid. Like I said, they work there because they believe in Makerbot, not for the pay (I, too, was very underpaid for an intern of my field, but the experience was worth it)
    - Rounds of layoffs have decreased the number of devs & engineers, but kept a lot of management (even hired more higher ups after laying off devs and engineers... seriously what are you thinking???)
    - A lot of hushed skepticism of the competence of the higher ups
    - There is widespread distrust and dislike of the current CEO. Some believe he means well, but it appears that he has knack for saying one thing then turning around and doing another. He also just seems to be all over the place in terms of direction and leadership. A classic example is them investing a bunch of money into opening a new factory in Industry City, then less than a year after the opening shutting it down and moving their manufacturing to China.
    - Because of the low pay rate, Makerbot does not have the cream of the crop in terms of new employees. Not too sure how this will work out in the long run
    - Much of Makerbot's true talent is looking elsewhere if they haven't already left. Again, doesn't look too good in the long run

    Advice to Management

    If engineering and software are the cornerstones of your company, why would you not work to make sure that they are fairly compensated or at least that there are enough of them? Hiring more management just shows that the people at the top don't know what they are doing, have issues with communicating to employees, or both. The company is going to continue collapsing in on itself until you fix this. You can't blame Makerbot's shortcomings on the market when you're not even taking care of things under your own roof.


  5. Helpful (5)

    "Riches to Rags"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Makerbot (More than a year)

    Pros

    It was a great place to work for a short time. Great people to work with, very collaborative environment.

    Cons

    Salaries were awful, CEO was a joke, exec leadership was money hungry and had no vision and just yelled and fired people.


  6. Helpful (4)

    "Not worth the time or effort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assembly Team Member in Brooklyn, NY
    Former Employee - Assembly Team Member in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Makerbot full-time (Less than a year)

    Pros

    Coworkers are good, it's a standard work week good hours and times really hard to find that these days. There is overtime sometimes optional sometimes mandatory.

    Cons

    Repetitive tasks, you have to track your own hours cause some might "slip away". Employee turnover is so high they don't expect you to stick around. Pay is bad, cost of living is high in BK

    Advice to Management

    Pay more don't jack people's hours


  7. Helpful (13)

    "Decreasing talent with increasing employee level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time (More than 3 years)

    Pros

    - Your peers (if you're below VP level) are often exceptional, hardworking and incredibly driven
    - The product is incredibly interesting and has a ton of potential
    -

    Cons

    - In my time there senior leadership went from "catastrophically bad" to "poor" and the company is running out of lives
    - VP/Director levels are caught in between their employees and upper management, thus basically useless as they are yes-men when facing up and apologists/messengers facing down
    - Upper management is a disaster. A combination of misplaced, poorly adapted objectives sent down from on high (parent company) , an utter lack of understanding of the different space MakerBot occupies and knee-jerk reactions to quarterly performance, a symptom of my next point:
    - The entire company is still reeling from the disastrous launch of their product line in 2014, a paralysis from which it may never recover
    - Career growth opportunities exist as feel-good words on paper, the experience you get while working is all you get - for some this is OK, for others not so much
    - Lousy pay well below market rates

    Advice to Management

    Recognize the difference between MakerBot and Stratasys as it exists on every level and either embrace it or absorb MakerBot fully already.

    Recognize a person great at selling five figure +++ printers overseas does not a good MakerBot CEO make. Square peg, round hole.

    Makerbot Response

    Feb 1, 2016 – Sr. Recruiter

    Thanks for taking the time to write a review. I also believe we have exceptional, and hardworking employees. We have made significant improvements in compensation over the last year, but of course... More

  8. Helpful (8)

    "Great people treated poorly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Makerbot (More than a year)

    Pros

    The people you work with are for the most part incredible. The company and the industry draws in people who love to create, collaborate and work on hard problems.

    Cons

    Leadership has trouble creating a clear vision for the company. Efforts to try to align more closely with the parent company Stratasys have typically led to a feeling that leadership is unaware of the differences between the consumer and industrial 3D printing market and that they have little patience for investing in a growing market. This leaves employees feeling consistently unsupported, and beholden to short term financial targets above and beyond long term growth prospects.

    The treatment of employees from an HR perspective is also atrocious. Changes in healthcare providers occur with less than a month's notice and significantly reduced coverage is presented as comparable with the implication that employees would not notice. 2 sets of layoffs of ~20% of the company within 6 months were preceded by no warning, followed by promises that such a thing will not happen again and accompanied by demeaning severance agreements.

    All this results in a high turnover rate and a prominent us vs. them mentality.

    Advice to Management

    Reap the profits that you can while they last. The barrier to entry is not so high in the consumer space yet that companies more willing to invest in innovation won't overtake you. Keep in mind the difference between the customer base of MakerBot and Stratasys. Learn to treat your employees like you care about them or you'll find all the ones you have not fired will leave.


  9. Helpful (3)

    "It's all been said"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Brooklyn, NY
    Former Employee - Engineer in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Makerbot full-time (More than a year)

    Pros

    You learn a lot of different things at once, as they expect you to do a ludicrous amount of work most of the time. Great coworkers.

    Cons

    They work you to the ground, constantly hire from outside rather than promoting, and are terrible at compensation. and recognition. Some departments need their hands held because they don't even know what they want themselves.

    Advice to Management

    Pay your workers what they deserve. There are many extremely talented people, although at this point most of them are gone.


  10. Helpful (4)

    "Great ideas, zero execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -3D printing. It rocks, it's a cool product, and it's fun to work in a tech field that's getting a lot of attention
    -unlimited access to this tech, including the full line of 3D printers. Very easy to use and zero roadblock to access
    -For the most part, the people who work in Marketing are all VERY smart and VERY creative with great ideas

    Cons

    -Almost zero execution on any of these ideas. All good ideas are sidelines for wahtever upper management wants AT THAT MOMENT. Zero foresight in this regard
    -Upper management. No one cares if you have anything to say, everyone is being pressured by everyone else, and it's starting to resemble and Israeli good old boys club and not an American tech scene. Who cares about the company being in brooklyn if everything is run from Israel?
    -crap product that's still going through a lot of growing pains. Makes it hard to stand behind the product when it's not very reliable
    -Yes the employees are smart but they are SO WEIRD AND AKWARD it makes getting through the day very hard
    -pay is atrocious and they know and have accepted this and decided to not care

    Advice to Management

    Jesus give someone a decent raise. no one wants to work for a company that gives no sign of giving anyone decent pay.


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