KEY NOT FOUND: coverImgAlt
Logo

Mandarin Oriental Hotel Group

Is this your company?

Mandarin Oriental Hotel Group

Add a Review

Mandarin Oriental Hotel Group Reviews

Updated Jun 10, 2021

To filter reviews, or .
4.0
75%
Recommend to a Friend
92%
Approve of CEO
Mandarin Oriental Hotel Group Group Chief Executive James Riley
James Riley
98 Ratings
Pros
  • "Great colleagues with a generally positive working environment(in 18 reviews)

  • "They have great benefits and the people were great(in 17 reviews)

  • Cons
  • "Long hours are long days off inconsistent(in 28 reviews)

  • "Difficult work life balance and scheduling(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Mandarin Oriental Hotel Group and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee

      Thank you I enjoyed the job

      May 22, 2021 - Human Resources Director in Pembroke Pines, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Thank you for the opportunity

      Cons

      Enjoyed my time at the job

      1 person found this review helpful
    2. 4.0
      Former Employee

      Love it!

      May 28, 2021 - Guest Services Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, friendly management, standards held high

      Cons

      Pay for the high amount of standards needed to be followed was relatively low

      Be the first to find this review helpful
    3. 4.0
      Former Employee, more than 3 years

      Amazing Team!

      May 19, 2021 - Anonymous Employee in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, good environment. Everyone always giving their 100%, and team work was great. Great benefits, and free food in the cafeteria and it was delicious. Plus an amazing HR team!

      Cons

      Some miscommunication from time to time, that happens everywhere.

      1 person found this review helpful
    4. 5.0
      Former Employee, more than 1 year

      Excellent Company

      May 16, 2021 - Food Runner in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company to work for, they give multiple learning opportunities and professional development. Even the training is so complete, they teach you everything you need to know to be successful

      Cons

      Multiple interviews to get in, but that isn't necessarily a con.

      1 person found this review helpful
    5. 3.0
      Former Employee, more than 10 years

      Great Hotel

      Jun 3, 2021 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good camaraderie, made lifelong family

      Cons

      Poor inter departmental communication as a whole.

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Current Employee, more than 5 years

      Good Experience

      May 10, 2021 - Rooms Supervisor in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great learning experience Good Team work

      Cons

      Co-workers not as motivated as some others

      1 person found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Room for growth

      May 2, 2021 - Cocktail Waitress in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, good training, luxury setting, competitive pay

      Cons

      Snobby upper management and executives

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Former Employee, less than 1 year

      Input of Data from Hotel Guests

      Apr 30, 2021 - Data Entry Clerk in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Company! Travel is great as well for company.

      Cons

      Very exclusive to climb up ladder.

      1 person found this review helpful
    9. 4.0
      Current Employee, more than 3 years

      Quality Company

      Apr 27, 2021 - Feasibility Analyst in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Intelligent, motivated coworkers, cool projects

      Cons

      Lots of managers to answer to, not many analysts/associates as peers

      Be the first to find this review helpful
    10. 4.0
      Former Employee, more than 1 year

      Dedicated superior

      Apr 21, 2021 - Assistant Restaurant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company built a leadership culture from employees to top management

      Cons

      The work requirement is quite high

      Be the first to find this review helpful
    Viewing 1 - 10 of 431 Reviews

    Popular Careers with Mandarin Oriental Hotel Group Job Seekers

    Hotel Group Sales Manager
    Learn About the Job
    JobsSalariesInterviews
    Assistant Front Office Manager
    Learn About the Job

    Work at Mandarin Oriental Hotel Group? Share Your Experiences

    or