Manhattan Associates Reviews | Glassdoor

Manhattan Associates Reviews

Updated June 12, 2017
569 reviews

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3.5
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Manhattan Associates President & CEO Eddie Capel
Eddie Capel
245 Ratings

569 Employee Reviews

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Pros
  • When it comes to work-life balance, I feel I've gotten the better side of this than some in other divisions (in 33 reviews)

  • Almost all division of Supply chain products (in 81 reviews)

Cons
  • Work life balance is little bit difficult (in 119 reviews)

  • No work-life balance or choice of project or product; average pay for above average expectations (in 41 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Best Place I've Ever Worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manhattan Associates full-time (Less than a year)

    Pros

    The people Manhattan hires are amazing. From top-to-bottom, they are some of the nicest and fun people I've met in the professional world. When it comes to work-life balance, I feel I've gotten the better side of this than some in other divisions...I guess that's the difference between operations and administration. CSO/PSO travel and have to support clients...it's the nature of the job to work a bit longer and stay overnight out of state. As a global company, calls come in at all hours of the day...can't help that. But, when it comes to compensation and environment, I think it caters to those in PSO/CSO well.

    Cons

    The recent layoff was bad, yes, and caught everyone by surprise. But with the changes in the business and product line, changes needed to be made in order to secure the success of the business's new initiatives. When people get laid off, they are hurt by it, obviously, and the company didn't want to do it...it's a publically traded business...simple as that. Additionally, the benefits are great, but the vacation policy is lacking.

    Advice to Management

    Give more vacation, receive better reviews on Work/Life Balance. More vacation time doesn't mean less productivity...it's insane to think that way. Compete with the other software companies in town on this front better. Additionally, more amenities for younger crowds would be ideal. Ping-Pong tables, study groups for certifications/technologies, some beer every now and then...little things that can provide employees a release or a way to break up the day a bit more would go a long way in the productivity of these employees when at their desk. If gives them something to work towards other than money/bonus. It's cheap and easy...yet the return is amazing. Work from home would be nice 2-4 times a month as well...at a minimum. For a tech company...this is a no-brainer.


  2. "Challenging and rewarding work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Manhattan Associates full-time (More than 8 years)

    Pros

    - Some of the most complex business problems to solve and hence great learning.
    - Good opportunities to grow fast
    - Great benefits package.
    - Very competent and supportive higher management and executives,

    Cons

    - Long work hours; Almost expected to work 50+ hours in some cases.
    - Very anal about dress code!

  3. "System Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Atlanta, GA
    Former Employee - Systems Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Manhattan Associates (More than a year)

    Pros

    Great corporate culture and benefits

    Cons

    non paid long working hours, especially at night time due to outsourcing issues to India office

    Advice to Management

    Better management planning and project staffing


  4. Helpful (3)

    "Meh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Atlanta, GA
    Former Employee - Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Manhattan Associates full-time (More than 3 years)

    Pros

    - Manhattan hires some of the smartest and hardest working college graduates (those with <5 years tenure at MA); I was on some tough projects and all the recent college hires on the team pulled together to focus on the client.
    - I loved the diversity here; so many different cultures combine to provide a lot of varying viewpoints and back grounds.
    - I worked on the Warehouse Management product and was constantly amazed by how intuitive and robust the software is (I was a technical analyst); you truly get to see how much the software helps clients in minimizing the cost of the items spent in the warehouses.
    - You get to work with many Fortune 500 companies which was really fun.
    - The benefits package, for a young person at least, was great. 401k with matching, multiple health insurance plans to choose from, flexible spending, short and long term disability, etc. I was thoroughly impressed when they recently announced greatly improved maternity and paternity leave benefits.
    - They had great events throughout the year; they had diversity, networking, and volunteering events, the employee appreciation party is always a blast, and town hall was fun.

    Cons

    - Fortunately I was long gone by the time this company decided to lay off 100+ employees. While I completely understand the company has a financial duty to its stockholders, they hired LIKE CRAZY for years prior. As we see now, that was a horrible decision and I'm sure it has negatively impacted their reputation from here on out. Along the same lines, the onboarding training is crap and there were not nearly enough resources to adequately train each individual. But Manhattan's M.O. seems to be hire a ton of college grads, not train them thoroughly (mainly because they know most people leave in a year), and work them into the ground.
    - Going along with work-life balance....what work-life balance? Expect to work long days and weekends with no reward/overtime/bonus, even when it's not busy season. And when you do get PTO, you could be emailed/called on that day. Shoot, you could be on your honeymoon (PTO btw) in an international location and still be expected to work (true story).
    - The lack of maturity and integrity of upper management is astounding - and this is coming from a millennial. Constant internal blame-game instead of focusing on the client, unnecessary drama, over-promising to clients just to name a few. I was in a situation once where the PM of a project screwed up causing the client to be extremely pissed because the wrong code was sent over and instead of him taking responsibility, he proceeded to tell the other manager "to put them on blast" (referring to us lower-on-the-totum-pole employees). Oddly enough, it was then and there that I decided I wanted to leave this company.
    - There is some deep racism in this company...and not the typical form you think of in America. As sad as it is, I can understand why. When Manhattan sponsors the American work visas for international employees, they own them and they know it. Literally as modern-day slavery as you can get. Worked like crazy (70+ hour work weeks, next to no sleep, forced to do company "voluntary" activities that the rest of us do not have to do) for much less pay. And in turn those of us who are citizens here face a great deal of hatred.
    - Probably the #2 complaint here is no work-from-home policy (except emergencies/doctor's appointments/apartment or house getting worked on). For years people have complained that most software companies get to work at least one day remote but Manhattan adamantly refuses. Their response to working on employees' work-life balance? Offering a Cigna course on how to maintain work-life balance. Uh ok.
    - Probably not nearly as significant but should have been the first sign - when I interviewed here I was close to graduation (as most new hires are). Extremely young 20-year-old and I was asked if I was going to get pregnant anytime soon (yes I am a female). I was stunned. Not married. Never had given the impression that I wanted children. Perhaps if I weren't so naive, that would have been a warning sign :/

    Advice to Management

    Read my review :)


  5. "Senior Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Manhattan Associates full-time (More than 3 years)

    Pros

    Great place to get broad exposure across many clients. Plenty of internal opportunities for challenging projects with great teams. Fantastic places to learn and build experience.

    Cons

    Extreme focus on billable hours targets... which often takes priority over what is best for the client. Also quite a lack of work/life balance, which is fairly common in the consulting world. You will be expected to put in well over 40 hours and do whatever it takes to meet objectives.

    Advice to Management

    Better align employee goals so that consultants prioritize client interests rather than weekly billable targets.


  6. "The luck of the draw"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Manhattan Associates full-time (More than 3 years)

    Pros

    You're working with very forward thinking products in the Supply Chain space but the job is more of a tester than a Consultant. Job is somewhat flexible for scheduling. Decent pay and benefits

    Cons

    The onboarding process for experienced hires is non-existent. Also the projects you are assigned to dictate your trajectory. If you're on an eCommerce client you learn the eCommerce aspects, if not then you never get to use the eCommerce characteristics. Work-Life balance is something you need to fight for.

    Advice to Management

    Offer training for first-time people managers on how to manage college hires and experienced hires. Implement true 360 Degree reviews to get a full picture of the entire process


  7. "Sr. Principal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in Atlanta, GA
    Former Employee - Principal in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Manhattan Associates (Less than a year)

    Pros

    Good for initial growth. Good company to learn about supply chain solutions

    Cons

    No career growth after certain years. Work-life balance is not good.

    Advice to Management

    give stock options to all the employees

  8. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Atlanta, GA
    Current Employee - Senior Software Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manhattan Associates (More than 3 years)

    Pros

    Competitive salary, benefits, great coworkers.

    Cons

    Work life balance leaves something to be desired.


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Sales Operations in Atlanta, GA
    Current Employee - Manager, Sales Operations in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Manhattan Associates full-time (More than 8 years)

    Pros

    Ability to have a wonderful work and life balance, constant training available, compassionate company

    Cons

    lots of travel for some and lots of work


  10. "Great exposure and perks, poor work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Manhattan Associates full-time (More than 3 years)

    Pros

    You get a lot of client-facing time at an entry level position. Not to mention getting exposure to different industries.

    Traveling/Points/Flexing trips to other cities on the weekend. Typical consulting perks.

    Cons

    Poor onboarding resources - such as documentation or proper introductory courses. Your experience at the company really depends on which project you are assigned to starting out and whether or not the experienced resources on your team are helpful.

    Advice to Management

    Focus on giving senior employees more incentive to stay instead of hiring new employees by the numbers. Seasoned employees are astronomically more valuable and management seems to have a hard time seeing that.


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