Manhattan Associates Reviews | Glassdoor

Manhattan Associates Reviews

Updated April 20, 2017
547 reviews

Filter

Filter

Full-time Part-time

547 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Terrible work life balance is probably the biggest issue (in 111 reviews)

  • No work-life balance or choice of project or product; average pay for above average expectations (in 39 reviews)

More Pros and Cons

  1. "Software Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Consultant in Atlanta, GA
    Current Employee - Software Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging work, solid work form home policy, thriving company, very smart people

    Cons

    Overworked, Stressful, Very steep learning curve

    Advice to Management

    Strive greatness


  2. "Good Company Poor Work Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manhattan Associates full-time (More than a year)

    Pros

    Company is doing great financially. Lots of incoming business with room to expand in the market. You can take on responsibility quickly if you work hard. Alot of young employees interested in having fun while working.

    Plenty of travel opportunities. Flexible with work from home.

    Cons

    Project work never really slows down. 60 hour weeks are normal. Burnout is very common because you are busy all the time continuously. Good work is rewarded by getting more work.

    12 days of vacation starting out is pretty bad given the hours typically worked in a week.

    Advice to Management

    More vacation time initially would help with burnout. Larger project teams to dilute workload would make work life balance more manageable.


  3. "Manhattan Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Manhattan Associates full-time (More than a year)

    Pros

    - Solving the challenges in aligning Manhattan's software capabilities with the client's business model is very exciting and forces creative thinking.
    - Hands-on investigative work for software issue resolution/work-around is difficult and henceforth satisfying.
    - Most employees are easy to get along with.
    - Great benefits and compensation

    Cons

    - Management lacks clarity on what is asked of subordinates. Too frequently it is expected that employees figure out what management wants without explicitly instructing them, and then punishing them when they inevitably make the mistake
    - Work ethic of some employees is questionable.
    - Lack of tangible appreciation/recognition from management (perhaps the root cause of the above)

    Advice to Management

    Treat your subordinates like people you care about. Instilling an uncomfortable working environment is highly detrimental to the productivity of the team and the growth of the employees. Be clear on what is required instead of punishing employees who didn't even know until the punishment that he/she has made a mistake.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Atlanta, GA
    Former Employee - Consultant in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Solid technical basis and significant opportunities early in career.

    Cons

    No work-life balance or choice of project or product; average pay for above average expectations


  6. "Technical Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Manager in Atlanta, GA
    Current Employee - Technical Manager in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at Manhattan Associates full-time

    Pros

    Challenge work
    Flexible time
    good working env

    Cons

    average compensation
    some time, the task can be really demanding


  7. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Analyst in Atlanta, GA
    Current Employee - Software Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manhattan Associates full-time (More than 3 years)

    Pros

    Very flexible work hours and location
    Interesting clients
    Travel
    People are generally nice

    Cons

    Might get stuck with bad client
    Travel might be 80%


  8. "Pretty good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Distribution Administrative in Atlanta, GA
    Former Employee - Software Distribution Administrative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They invest in the workforce and do fun activities. They participate in philanthropy and community service. Everyone is pretty accessible.

    Cons

    They laid me off without notice. They said that they were able to utilize technology to eliminate my position. The nature of the job is high urgency, IT support in a supply chain industry. It's not for everyone.

    Advice to Management

    On the employee surveys the categories for work life balance and training programs kept receiving high (concern) scores. They were trying to rectify this. Also they don't let people work from home.


  9. Helpful (1)

    "Headless Chickens"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Marietta, GA
    Former Employee - Anonymous Employee in Marietta, GA
    Doesn't Recommend

    I worked at Manhattan Associates full-time (More than a year)

    Pros

    Chance to help clients with the custom warehouse management software

    Cons

    Buggy software coupled with focus on profitability and bonus guaranteed a pressure cooker working environment

    Advice to Management

    Pay developers a bonus even if the work is not chargeable to the client


  10. Helpful (1)

    "Do not accept position if accepting position in ETS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ETS Technician in Smyrna, GA
    Former Employee - ETS Technician in Smyrna, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you can manage to learn all of their policies extremely quickly, provides a place for growth (maybe?)

    Cons

    Contradicting information, double standard for help desk (ETS) vs everybody else (for example, all users are granted local admin rights to install whatever software they want, but if anyone in ETS does it, someone will remote into computer, delete the program files folder, and reprimand you), spoiled rotten customers (ETS is forced to use the oldest models that are still in stock, but everybody else gets the newest of the new laptops, which they get to exchange for brand new ones every 3 years), love to lead you around by the nose (try to automate and optimize an overly complicated process for them, a process that I was the only one who had to perform and involved a 4 page checklist that I had to go over and ensure the deployment did what it was supposed to, and they will seem interested, but will put it off so that there can be a meeting about implementing it, which will never occur), straight up lied during the interview process (was told they used the latest and greatest technologies and they liked to stay current, but realize when I got there they use, get this: Windows 7 x64 for clients, Server 2008 functioning on a server 2003 level, System center configuration manager 2007. Does that sound current to you? Sounds barely within microsoft's range of support to me), ridiculous reliance on self admitted broken procedures and systems, unrealistic expectations that required me to work overtime hours that I wasn't even able to document and therefore, receive pay, offer absolutely no opportunity to find your own solution to a problem (which I would think is the whole point of hiring someone with IT support experience) but instead want you to ask someone else to get solution for every little detail (which is annoying to both of us), horribly restrictive security software and policy (simply by having a file on your pc, cylance will, with its "sophisticated AI", quarantine it if it uses a similar method/technique/behavior implemented by other known malware (Among list of erroneously quarantined files: any AutoIT script that I ever wrote (could have been as simple as a script which moves and renames files from one directory to another), windows All in one repair, and even some of the companies very own files stored on file shares!!!) which is probably one of the most ridiculous anti-malware techniques witnessed to-date; quarantines more legitimate software than not; and still doesn't help with malware infections (still had plenty of pcs brought in with malware on them), etc. Quite frankly, my list of grievances could fill volumes, and, as someone who loves IT, this company produced probably the most unsatisfactory work environment I have ever worked in (ironic that they should be voted one of the top places to work in 2016 by the Wall street journal, a piece of information they love to dangle in front of you like a carrot on a string, but ets certainly wasn't a part of the process in determining that, I can tell you that now). My suggestion, accept if taking any position other than ets, because ets will spoil you rotten. Otherwise, back out immediately, unless you are truly desperate. And if you do accept, make sure all your software is portable and only store it on file shares, as cylance won't look there considering their own files are flagged as malware by cylance.

    Advice to Management

    don't be so restrictive in the tools and methods used to get things done, which defeats the whole purpose of hiring someone with IT support background in the first place (if all you need is for someone to ask questions on how to handle every issue that pops up, without using any of the knowledge gained from their past experience, hire a high school drop out instead, because that kind of environment tends to frustrate IT professionals), highly recommend you change security software as it quarantines more legitimate products than harmful (simply quarantines them because it uses a similar method/technique/behavior implemented by other known malware, without at all testing it (running it in a sandbox before execution is a completely valid option too. Avast endpoint security would be a better option). Not to mention that cylance views files stored within your own fileshares as malware (you just prevent it from looking there, as the second it is transferred to local drive, quarantined). How can you profess to maintaining a secure environment with that software when it flags your own shares, then go around punishing those whose legitimate software is gobbled up by it? I would have to then recommend that any and all software be of a portable nature and stored and executed from a file share to which one had write permissions, considering cylance won't search there (since you have software which is classified as malware stored there and my only regret is not doing this). You are hypocrites, liars, and slave drivers; and I can only hope that you will eventually fall into the grave you have dug yourself.


  11. Helpful (1)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Condultant in Atlanta, GA
    Current Employee - Condultant in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Manhattan Associates full-time (More than a year)

    Pros

    Great exposure to many different businesses and departments

    Cons

    Potential to be pigeon holed into a specific software application


Showing 547 of 563 reviews
Reset Filters