Manitoba Telecom Services Reviews | Glassdoor

Manitoba Telecom Services Reviews

Updated March 13, 2017
33 reviews

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2.8
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Manitoba Telecom Services President and Chief Executive Officer for Manitoba Telecom Services Jay Forbes
Jay Forbes
1 Rating

33 Employee Reviews

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  1. "Good But Could Be So Much Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Winnipeg, MB (Canada)
    Former Employee - Project Manager in Winnipeg, MB (Canada)
    Doesn't Recommend

    I worked at Manitoba Telecom Services full-time (Less than a year)

    Pros

    MTS was a good place to work with generally a very friendly work environment. The IT systems and support were amazing and cutting edge.

    Cons

    Very old fashioned management systems aligned around functions, not customers.

    Advice to Management

    Re-organize around customers, not job functions.


  2. "IT department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people in IT are awesome
    Lots of opportunities to move around if you ever get a chance
    Good compensation if you can ever get promoted
    Constant change means you might work on something new (new for you that is)
    OK benefits. 5 extra days off above vacation.

    Cons

    leadership changes their mind every few years so strategies never get completed
    Currently downsizing so workload is high - temporary
    No longer have a DB pension
    The business hates IT even though we save their bacon every day


  3. "Front LIne Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Line Manager in Winnipeg, MB (Canada)
    Former Employee - Front Line Manager in Winnipeg, MB (Canada)
    Recommends
    Negative Outlook

    I worked at Manitoba Telecom Services full-time (More than 10 years)

    Pros

    Great pay scale - unionized - education opportunity - benefits and pension

    Cons

    Long hours - slow to advance - operates on old systems/software

    Advice to Management

    Excellent company to work for - must be detail oriented - flexible and self-managed. If you are not self-driven to the point of career advancement and change then it may not be right for you. Reward to hard work is well earned. Soon to be part of Bell West.


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  5. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Manitoba Telecom Services full-time

    Pros

    Great People, great compensation, generous perks

    Cons

    Same issues with many Large Corporations, changes hard to implement


  6. "They Pay well but there's a price"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Competitive pay, one of the highest in industry. Friendly staff, Incentives for sales or customer retention. Employee Stock Share & Ownership. 25% contribution match. Good Pension.

    Cons

    Atmosphere, competitive, can be toxic, no schedule flexibility, will make you "full-time" but status is part-time and hours can be pulled at any time. Work-Life Balance is very tough.

    Advice to Management

    Internal Issues


  7. "Nobody cares so long as you're there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Winnipeg, MB (Canada)
    Former Employee - Customer Service Representative in Winnipeg, MB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Manitoba Telecom Services full-time (More than 5 years)

    Pros

    There is a large community presence, if you are willing to join it, lots of volunteer work and events that you can participate in

    The pay for the job was excellent, the one reason I stayed as long as I did.

    Cons

    Sometimes there are too many employees and there's no work to do, but more often there aren't enough employees and WAY too much work.

    Won't hire people to fill recent vacancies.

    EXCEPTIONALLY difficult to be considered "regular part time" instead of casual, and next to impossible to be considered "regular full time". It can take 5+ years to be considered more than casual, even at constant full time hours.

    Management has little compassion, often can't even remember your name, they rotate between roles so often. Some don't even know what the team they are managing does.

    Very little in-person review with management. Depending on your current manager, little to no feedback on how you are doing in your position unless you do something poorly and need to be reprimanded.

    No positive feedback when you do well, only negative when you do poorly.

    It is all who you know, not what you know.

    Advice to Management

    A SERIOUS restructure is needed, but not just shuffling people around. Actually look at what each department does and what it needs, and make changes that actually effect those departments positively, instead of just shuffling things around and hoping they're have a positive impact.


  8. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Manitoba Telecom Services full-time

    Pros

    Industry, tech, location, history, potential

    Cons

    Legacy mindset, older staff, current middle layer executives,

    Advice to Management

    Streamline and end office politics


  9. "Wireline Activations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winnipeg, MB (Canada)
    Former Employee - Anonymous Employee in Winnipeg, MB (Canada)
    Doesn't Recommend
    Positive Outlook

    I worked at Manitoba Telecom Services full-time (More than 3 years)

    Pros

    The wages are pretty decent for work that is brainless and not very challenging. People are pretty nice and sometimes bring good food to eat.

    Cons

    They are very strict with what time you arrive, when you take your breaks, when you leave, and with when each person chooses vacation time. If you want flexibility in your hours, don't work here.

    Advice to Management

    Upper management should be more careful about who they hire for middle management. A good manager makes the job more enjoyable. A bad manager makes the job unbearable.


  10. "Central Office Journeyman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Office Technician in Winnipeg, MB (Canada)
    Former Employee - Central Office Technician in Winnipeg, MB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Manitoba Telecom Services (More than 10 years)

    Pros

    Had a chance to maintain some diverse equipment throughout the province. This entitled me to see almost all of Manitoba.

    Cons

    Some of the Supervisors were ineperienced and proved to be poor managers.

    Advice to Management

    Show more trust in the Craftline because they hold most of the experience and maintainance capabilily.


  11. Helpful (1)

    "Things could be changing if/when Bell takes over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CO Tester in Winnipeg, MB (Canada)
    Current Employee - CO Tester in Winnipeg, MB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Manitoba Telecom Services full-time (More than a year)

    Pros

    Above average pay for most positions. Decent benefits. It's my second go around with MTS so it isn't all that bad.

    Cons

    Too many mid level managers who don't have a clue what's going on -- well in the department I work in. Maybe it's different elsewhere. Unions do not allow the hiring from other unions.

    Advice to Management

    Allow HR to hire from other unions. Foster talent from within before they leave because they aren't getting recognized. I felt I was more that qualified for a certain position but I didn't even get an interview because I belonged to the wrong union.


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