Manna Freight Systems Reviews | Glassdoor

Manna Freight Systems Reviews

32 reviews

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3.4
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Alan Meehan
23 Ratings

32 Employee Reviews

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  1. Helpful (1)

    "Solid company that is driven, creative and constantly trying to improve"

    Star Star Star Star Star
    Current Employee - Lead in Saint Paul, MN
    Current Employee - Lead in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manna Freight Systems full-time

    Pros

    Great support and willingness to help you succeed at your job. Good employee development and encouragement. Very nice people to work with.

    Cons

    Hours and shifts vary and some Saturday work for certain employees. Training could be better but they're working on improving that. Parking is free but space is limited.

    Advice to Management

    Keep doing what your doing. Excellent management team in place.


  2. "Shaky ground"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Lead in Mendota Heights, Dakota, MN
    Former Employee - Route Lead in Mendota Heights, Dakota, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Manna Freight Systems full-time (More than 3 years)

    Pros

    Most of the people were good to work with but not all. I guess that's with most companies. Free parking but limited space.

    Cons

    As it turns out, the company is on shaky ground. They canceled the annual X-mas party and they didn't pay out bonuses for the year. Sales took a nose dive for reason's nobody seems to know.


  3. "Micro managing at its finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mendota Heights, MN
    Current Employee - Customer Service Representative in Mendota Heights, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Manna Freight Systems full-time

    Pros

    Good coworkers for the most part.

    Cons

    Managers who are included on the same emails you are then send you another email to ask if you saw the first email and if you're done with it yet is really annoying and only amounts to a heavier workload. No resolutions between bickering coworkers around you and when you speak to upper management about it, it's hard to think they take you seriously when all they do is stare at your chest.

    Advice to Management

    Stop micromanaging. Although everyone is supposed to be an adult, sometimes you need to police them in order to keep the morale high.


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  5. "Good work environment with poor decision making"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Lead in Mendota Heights, Dakota, MN
    Former Employee - Customer Service Lead in Mendota Heights, Dakota, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Manna Freight Systems full-time (More than 3 years)

    Pros

    Friendly co-workers but definitely cliches, bickering, and talking behind your back (seems to happen at most smaller companies). Chance to make a direct impact on bottom line and processes. Flexible time off and schedule. Truly made friendships at work. The suppliers you have contact with everyday are usually great and friendly. Offer health, 401k, disability, HSA, and some other benefits. 80 hours vacation first year plus extra 8 as a floating holiday. Get major holidays off.

    Cons

    Low pay and low raises. Do not expect a bonus or ability to budget it because it is based upon a gate that is truly hard to reach as it is a planned number. That number is based on an inflated plan that just tries to show growth to the C level staff even when growth is not expected. The KPI's that it should be based on are reached quite frequently otherwise. Management very reactive rather than proactive. Quality staff are leaving because the growth and money isn't there. Volumes are low currently but are bound to rebound. Layoffs happen in the slow times and have happened twice in 3 years. Some managers are put in place without the necessary abilities to lead (communication, delegation, drive, ambition, clear goals). Some decent people that need promotion but not given because of the state of the volume. Expected to do the job without the pay. Morale fairly low because of all of the above. Management is great at analysis but poor at leading. Micromanagement from that level runs rampant and bending over and taking it from our largest customer is commonplace. Working between the different areas of the company leads to bickering between operations, management, procurement and claims. Finally, health insurance on par with small companies...high deductible. 25% of your 6% company match 401k basically pays for your fees...that's about it. Decision to move LA distribution center out of LA proper to Eastern Inland Empire area was done without input from staff that would have known the drastic effect it was going to have on costs. Analysis was not done.

    Advice to Management

    Don't bend over to every customer demand. There are proper areas we could have pushed back on. Don't micromanage. Just because you haven't seen a response yet, does not mean you need to request updates on every media you can. Weekly one on ones, team meetings, and "goal" meetings are overkill. Less meetings, more doing.


  6. Helpful (2)

    "Great Environment - Misguided Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Mendota Heights, Dakota, MN
    Former Employee - Software Developer in Mendota Heights, Dakota, MN
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Manna Freight Systems full-time (More than a year)

    Pros

    Engaged environment, you really feel like you're making a difference. Better inter-department communication than I have seen in other places, even if it may be lacking. I moved into my position in a way that would not have been possible at most companies. I felt noticed and appreciated until laid off abruptly. In spite of this, I still see it as a great company to work for if you're capable of thinking for yourself and not afraid to ask questions and suggest ideas.

    Cons

    Leadership often felt a bit out of touch with reality. A lot of decisions which directly affect employees made behind closed doors with sometimes little to no apparent in-depth analysis.

    Advice to Management

    Sometimes it's okay to say no to business partners. Focus more on the source of existing problems instead of trying to cover them up down the road. Tread lightly on projects that seem easy, third party analysis of your processes could be beneficial.


  7. Helpful (1)

    "Entrepreneurial environment - taking the next step"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Account Manager Guardian Global in Mendota Heights, MN
    Former Employee - International Account Manager Guardian Global in Mendota Heights, MN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employees who choose to contribute are recognized and their ideas are considered by those who can make these changes. New ideas are encouraged. Many opportunities for the company and its employees. The company is not afraid to take risks and at the same time, admit to taking a wrong path and making adjustments as needed. Unique benefit plan that promotes healthy living and financial savings. I have been in the industry for 30+ years and the executive team is comprised of seasoned veterans who know this industry - this is a real plus.

    Cons

    When a company embraces and promotes individual employee empowerment there comes the downside in that some people are not prepared for what comes with this type of responsibility. It's the price paid to generate fresh and creative ideas, unfortunately it does backfire (I experienced this in my role). While it negatively impacted me, I do think this empowerment is worth the price paid. In more cases than not, this approach ensures good employees rise to the surface.

    Advice to Management

    Keep doing what you're doing. The only advice i could give is that, when possible and without hampering the independent spirit at Manna, be more selective your management/ leadership team. they need to better understand their roles and the expectations of these roles. I witnessed some really capable and good employees being slowed down by managers who were unclear and unprepared to perform as good, supportive managers and supervisors. In my experience this was definitely the exception. Most were grateful for their roles, were supportive of their teams, encouraged contribution and rewarded good performance.


  8. Helpful (4)

    "A company that places blame instead of rectifying the situation, servicing themselves instead of their customers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Lead in Mendota Heights, MN
    Current Employee - Route Lead in Mendota Heights, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Manna Freight Systems full-time (More than 3 years)

    Pros

    Fairly liberal PTO policy, most junior managers are easy to get a long with.

    Cons

    Middle management, Operations manager level are in serious disconnect with their subordinates. They create an uncomfortable atmosphere of sexual harassment, dating then demeaning others in the office. Manager fires first line supervisor, then continues to blame that supervisor for company failures 3 months later, when the failures where on that operations supervisor.

    Advice to Management

    Time to conduct a root cause analysis of your actual issues, decide why you have had 75% turnover of your first line leaders in the last 4 months, and see if that may have to do with higher management.


  9. Helpful (1)

    "Company's Senior Leadership intimidates and threatens employees, creating an uncomfortable and hostile work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Specialist in Mendota Heights, MN
    Current Employee - Route Specialist in Mendota Heights, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Manna Freight Systems full-time (More than 5 years)

    Pros

    The company does a have a long term and aggressive growth plan, the vacation and personal time is ample, hours can be flexible.

    Cons

    Management does not have a clear and consistent message, will constantly waver from what was said previously to what they are told to say by the companies executive team. Management harasses and intimidates employees, creating a tense and uncomfortable environment. Human Resources has been made aware multiple times, is unconcerned, and blames the employees.

    Advice to Management

    It is very hard to give advice to the management when they are the ones to blame. HR department states that they understand employees challenge a company, and it is HR's job to performance manage employees. Hard to get ahead when the company blames employees from the beginning.


  10. Helpful (1)

    "Great company Great Senior Management Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mendota Heights, MN
    Current Employee - Customer Service Representative in Mendota Heights, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manna Freight Systems full-time (More than a year)

    Pros

    The people are great, lots of fun, the work is fast paced some times. I really like the people in my department. The work hours are good.

    Cons

    Training could be better.
    There are people who should not be leads and that makes working on some of the teams hard. They don't know what they should do and most of the time they do nothing but complain.

    Advice to Management

    Stop promoting people to leads they are not helpful to their teams or the company. Tell people to follow a dress code. There are people who look like they slept in their clothes for a month and aren't they suppose to cover up their ugly tattoos?


  11. Helpful (1)

    "The Future Looks Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Mendota Heights, MN
    Current Employee - Analyst in Mendota Heights, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manna Freight Systems full-time (More than 5 years)

    Pros

    Recently, significant changes have been made at the executive level of the company and middle level management which is making a huge impact on the culture of the company and the way business is conducted. Service providers are now being treated as partners. Management is now more competent and able to train people internally for growth. The company has always been forward thinking with a great culture but is now better equipped for growth. If you have good ideas, management will listen now more than they ever have. Lots of room for promotion from lower positions in the company.

    Cons

    The structure of the company has a tendency to create silos internally. Systems and processes need standardization. Compensation is improving but is lower than it should be in some cases. Incentives have been designed in ways that compete with each other. Employee turnover and poor management hiring decisions have been a problem meaning experience in a complex industry and knowledge of the company history is limited.

    Advice to Management

    Management is on the right track to fixing a lot of the historical issues. Having a strong leadership team who can actually teach employees to improve and make better decisions will allow more internal employees to be promoted from within rather than seeking external candidates for higher positions in the company. This will improve employee turnover and allow the company to move forward more quickly.


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