ManpowerGroup Reviews | Glassdoor

ManpowerGroup Reviews

Updated July 17, 2017
313 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ManpowerGroup Chief Executive Officer Jonas Prising
Jonas Prising
124 Ratings

313 Employee Reviews

Sort: PopularRatingDate

Pros
  • The work life balance is great as well as the option to work from home (in 14 reviews)

  • Work / Life Balance is pretty good as well as the ability to work from home whenever you need to (in 13 reviews)

Cons
  • work life balance could be better (in 12 reviews)

  • Pay is little and not much room for growth (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Associate Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Recruiter- CORE in Milwaukee, WI
    Current Employee - Associate Recruiter- CORE in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ManpowerGroup full-time (Less than a year)

    Pros

    *no micromanagement
    *decent pay for an entry level job
    *benefits
    *great work environment

    Cons

    *Everyone is paid the same regardless of work quality
    *underpaid for position
    *not able to work from home
    *unreasonable quotas

    Advice to Management

    Allow incentives to good hard working employees to work from home! Get rid of people who aren't working and keep those who are!


  2. Helpful (1)

    "No one was professional at the IBM boulder callcenter."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Call Center in Boulder, CO
    Former Employee - Customer Service Representative Call Center in Boulder, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ManpowerGroup full-time (More than a year)

    Pros

    If you are lazy, you can work here a long time without being fired.

    Cons

    Will never receive a raise and have to deal with lazy people that aren't ever fired. India has most of the jobs.

    Advice to Management

    Actually learn to be professional and maybe take managment training classes. Hire professionals for the higher jobs like team leads and higher, etc.

  3. "Good people but management planning is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Milwaukee, WI
    Former Employee - Recruiter in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ManpowerGroup full-time (More than a year)

    Pros

    Good benefits and people. Comfortable work environment that encourages employees to support their community.

    Cons

    When there are layoffs, of which there have been many, a LOT of people are laid off. Hard to say why that is.


  4. "Program Delivery Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Delivery Lead in Milwaukee, WI
    Current Employee - Program Delivery Lead in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ManpowerGroup full-time (More than a year)

    Pros

    Manpower was a great employer! Excellent benefits and compensation along side a great work life balance policy.

    Cons

    As someone in middle management the organization either needed more upper management or upper management needs to be more available. There were a number of delivery challenges that could have been solved with a more engaged senior leadership.


  5. Helpful (10)

    "I Bet Your Alcohol Consumption Goes Up After You Work Here (Corporate HQ)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ManpowerGroup full-time (More than 3 years)

    Pros

    Clarification: This is a review for working as a perm staff employee for ManpowerGroup, not someone who was placed on an assignment via one of ManpowerGroup's brands (those reviews really need to be weeded out of GD). Also, these reviews need to start having people define which brand they work for and whether they are at the Milwaukee HQ or a branch in the field, since they will be drastically different environments/experiences. Experis and Manpower are your typical staffing models. RPO is recruiting (hence a ton of recruiting reviews and CORE, which is their pay-you-nothing entry-level recruiting initiative). Tapfin handles VMS and Right Management gets paid by dumb companies to consult.

    Pros:
    - Nice headquarters building with free downtown parking, cafeteria, and Starbucks, as well as amenities within a couple blocks.
    - They were good at HQ about letting you work from home. Not surprising as many of the brand employees are very scattered throughout the nation.
    - There are some good people there.

    Cons

    - You are a commodity and nothing more at this place. If people talk about good experiences they've had it is a result of their managers and coworkers, it definitely would not be because of the corporate culture. The COO is a blowhard who you never hear from unless it's to announce yet another brand VP is being let go. In the five years I was there the one constant theme was layoffs in all areas (only slightly offset by the hiring of low wage recruiters in CORE). In the last year they have begun to implement a widespread offshoring strategy, replacing most non-business functions with resources from Indian companies. And while people who lost their jobs to this strategy had to train their replacements to receive their severance, management insulted your intelligence by telling everyone "This is not offshoring so don't call it that" And be careful who you say negative things to. While you most certainly can survive being incompetent at your job, being critical of absurd management choices will warrant far greater consequences.

    - Dysfunction reigns. This is due to two factors 1) the entire organization operates in their own silos. The different brands might as well be separate corporations, and the few times they have had cross-brand initiatives the execution was a joke. There's a "we'll figure it out later" mentality that derives from absurd deadlines, and no one has the time to sit back and figure out better ways of doing things. Workarounds become the standard process. Even within HQ the various departments are on different planets. Finance dictates everything, no one is left in IT, and HR is there to lick the business leaders' boots. Note that they will try to sell you on all the opportunity an organization of such vast size presents, but because no one works together the only way you discover new "opportunities" outside your department will be strictly on your own. There are no such things as "development plans" no matter how much lip services is paid to them 2) Institutional knowledge dwindles by the day. Layoffs, offshoring, and tons of voluntary turnover have left very few people around who know why things are as messed up as they are. In addition, the headcount reductions did not come with a reduction of workload, so the people left got more of the work, it was done faster/more poorly, or it no longer got done at all. This will only get worse as the latest phase of offshoring takes place.

    - Leadership is a mess. The largest brand Manpower has had three SVPs in the last five years and Experis just canned theirs. A couple years ago the COO thought it would be a genius move to have global SVP's "double-hat" and also take over North America, stretching them to the limit and creating even more chaos.

    - They are super cheap when it comes to their technology and systems. They will have several disparate systems where a large all-in-one enterprise system should be in place, and none of them will interface with each other. This leads to all sorts of inefficiencies and manual processes (and then leadership will turn around and use that as an excuse for offshoring when their own cheapness/ignorance is the cause). The brands themselves are all on totally different platforms. God only knows how finance ties it all together. Again, this is another issue with will not get any better as the IT department has been decimated.

    Advice to Management

    Fire yourselves.


  6. Helpful (1)

    "Poor management systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temporary Placement Specialist in Cascade Locks, OR
    Former Employee - Temporary Placement Specialist in Cascade Locks, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ManpowerGroup full-time (More than a year)

    Pros

    Friendly people. Untapped talent. Hours are good. Very good at saving money on employees and cost management. Great location for a non light industrial staffing company.

    Cons

    Extremely knee jerk management swings. Poor KPI management. Inadequate sales structure. Unrealistic accountability with regard to fulfillment. Process improvement is not a priority.

    Advice to Management

    Try sticking with a management structure for longer than 4-5 months.


  7. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Recruiter in Denver, CO
    Former Employee - Lead Recruiter in Denver, CO

    I worked at ManpowerGroup full-time (More than a year)

    Pros

    Benefits, acknowledgement, great compensation, leader in the Industry

    Cons

    The location was downtown but parking was paid for

  8. "Great company - vibrant culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Milwaukee, WI
    Current Employee - Recruiter in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ManpowerGroup full-time (More than 3 years)

    Pros

    The convenience of a global headquarters in downtown Milwaukee is incredible. The business cares about the local nonprofits and the local arts.

    Cons

    Profits are more important than people.


  9. "Finance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at ManpowerGroup (More than 5 years)

    Pros

    Free Parking; in house cafe

    Cons

    Outsourcing most jobs to India

    Advice to Management

    Should be concerned that it has never been voted best place to work.


  10. Helpful (3)

    "ManpowerGroup Advises Companies to "Monitor the Buzz" on Glassdoor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Milwaukee, WI
    Former Employee - Human Resources in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ManpowerGroup full-time (More than 10 years)

    Pros

    Do put people to work (although the value of some of those jobs is debatable)
    Have a number of excellent initiatives in the communities where they have a presence
    A lot of talented and intelligent employees (although their skills tend to be under-utilized)

    Cons

    In my experience ManpowerGroup thinks that, because it talks endlessly about how to tract and retain talent and lectures other organizations about creating an enviable corporate culture that it is somehow above having to address its own corporate working environment. Its opinion of its corporate culture versus how it is perceived by boots on the ground is night and day. Seldom have I come across former employee of ManpowerGroup who says they miss the ManpowerGroup culture when they move on - quite the opposite in fact.

    ManpowerGroup often publishes research and insights into the world of work, and recently released a paper on how job candidates have more knowledge about a company than ever before.

    One of the pieces of advice it gives is to "monitor the buzz" on social media sites such as Glassdoor to get an understanding of how they are being talked about. One would hope a "workforce solutions expert" would advise companies to take constructive criticism feedback to heart and develop strategies to improve, right? No, instead there is some bitter language about "being unable to control" these channels so to "respond and educate, correct inaccuracies about the company."

    That's their problem in a nutshell - their corporate culture is all about being defensive, obfuscate and contradict, never admitting there is room for improvement. This arrogant attitude emanates from Global HR, where self-praise is never-ending, and percolates down through the company.

    Advice to Management

    Change the culture of CYOA - no corporation is perfect, even one that claims to be the "world's workforce expert". Until you stop being so arrogant and admit your own corporate culture needs major surgery, you'll never achieve the corporate culture "enlightenment" you mistakenly feel you transcended to long ago. You'll con tie to hemorrhage the best and brightest and you will continue to be seen as a "filler of jobs" to order, not the expert consultant status you so desperately crave.


Showing 313 of 365 reviews
Reset Filters