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    Manulife Reviews

    Updated September 15, 2017
    770 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Manulife President and CEO Donald Guloien
    Donald Guloien
    328 Ratings

    770 Employee Reviews

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    Pros

    • forward thinking work life balance (in 124 reviews)

    • Perks: You can work from home on occasion if you ask for manager's permission You are invited to their monthly socials that are hosted on-site e (in 83 reviews)

    Cons

    • Work life balance isn't the best (in 20 reviews)

    • senior management not very transparent, never really get the full message (in 24 reviews)

    More Pros and Cons

    1. "Senior Investment Analyst"

      StarStarStarStarStar
      Current Employee - Senior Investment Analyst in Boston, MA
      Current Employee - Senior Investment Analyst in Boston, MA

      I have been working at Manulife full-time (More than a year)

      Pros

      Flexible work environment, opportunities for movement laterally or vertically. Laid back atmosphere. Good benefits.

      Cons

      Repetitive tasks, can get boring at times.

      Manulife Response

      Jun 29, 2017 – Head of Talent Acquisition

      Thank you for your positive feedback. We value the opinion of our employees and this information will help us deliver on our goals.

    2. "Not As Collaborative As Could Be / LDP Underwhelms"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Analyst in Boston, MA
      Current Employee - Business Analyst in Boston, MA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Manulife full-time (More than a year)

      Pros

      - Excellent vacation and maternity/paternity leave.
       - Corporate policy allows for working remotely at manager's discretion
       - Have a Leadership Development Program (LDP) as pipeline to upper management

      Cons

      - Salary is a little under market rate
       - Very siloed; difficult to get buy-in from anyone outside of own team
       - No incentives for consistent collaboration across business units or divisions
       - LDP is too unstructured, and provides too little support to help participants succeed

      Advice to Management

      Create real incentives for collaboration and breaking down silos.

      Manulife Response

      Jul 20, 2017 – Head of Talent Acquisition

      Thanks for sharing a review. As we constantly strive to improve and optimize our employee experience, we would welcome the opportunity to learn more from you at TalentAcquisition@manulife.com.

      3. Join the Manulife team
      See Our Latest Jobs

    3. "Great place"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Manulife full-time

      Pros

      The culture is fantastic and the people are amazing. There is a flexible work schedule available and it is a welcoming environment.

      Cons

      Long hours and long days. The work can be repetitive and frustrating. Management could use some work as well.

      Advice to Management

      Continue to hire talented people and foster a positive work place environment and culture so that top talent can be attracted.

      Manulife Response

      Jun 29, 2017 – Head of Talent Acquisition

      Thank you for writing a review and offering areas of improvement, we value your feedback.

    4. "Great place to work at!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Manulife full-time

      Pros

      The people are the some of the most intelligent and friendly colleagues I've ever had. The culture felt like a big family.

      Cons

      Long hours and tedious work at times, learning curve in the role is a little steep. Would have appreciated more open and direct communication and interaction with senior members.

      Advice to Management

      More open communication towards junior colleagues. Otherwise, management is doing a fantastic job, I could not have been happier with my experience.

      Manulife Response

      Jun 7, 2017 – Head of Talent Acquisition

      Thank you for your positive feedback and for offering suggestions for areas of improvement. This will only help us deliver on our goals.

    5. Helpful (2)

      "Great culture, global organization, lots of opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boston, MA
      Current Employee - Anonymous Employee in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Manulife full-time (More than 10 years)

      Pros

      The number one reason to work at the company is the people. Great, smart, passionate people across the organization. Workplace flexibility and opportunity for career growth are also other key reasons to work here.

      Cons

      An old stable organization which is changing its perceived culture to reflect innovation and collaboration. It takes time, but progress is being made.

      Manulife Response

      May 15, 2017 – Head of Talent Acquisition

      We are excited to hear that you are having a great experience with us! Candidate and employee experience is important to us, so thank you for this valuable feedback.

    6. "Good company for junior staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Approves of CEO

      I worked at Manulife full-time

      Pros

      Good training ground for junior staff

      Cons

      Below market pay for mid-senior staff

      Advice to Management

      Move investments downtown

      Manulife Response

      May 15, 2017 – Head of Talent Acquisition

      We appreciate you sharing your feedback! We recognize that our organization is comprised of talented individuals and are happy to hear that you valued your experience with us.

    7. "CSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Manulife full-time (More than a year)

      Pros

      -Great learning experience
      -Good environment
      -Training opportunities are often provided
      -Top and middle management very efficient

      Cons

      -Not for you if you don't like customer service
      -Many positions are outsourced, salary is low compared to employees holding the same title, doing the same work and you don't get any benefits. You won't be eligible to have a pension account, manulife account because you're outsourced
      -It can be repetitive after a while

      Manulife Response

      May 8, 2017 – Campus Talent Acquisition & Social Media Specialist

      We appreciate you sharing your feedback. We certainly take pride in what we do and are happy to hear that you had a positive experience with us!

    8. "Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Nice environment to work in

      Cons

      Very busy and can be tedious

    9. "Alpha male dominated"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Most people are easy to get along with on a daily basis

      Cons

      Managing from top down, strong favortism towards a handful of male executives, if you don't have a potfolio, you're nothing

      Advice to Management

      Be inclusive, promote from within

    10. "Great company and benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Los Angeles, CA
      Former Employee - Anonymous Employee in Los Angeles, CA

      I worked at Manulife full-time (More than 5 years)

      Pros

      Great training and benefit package

      Cons

      Need more opportunities for advancement

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