Manulife Reviews | Glassdoor

Manulife Reviews

Updated June 20, 2017
173 reviews

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4.9
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Manulife President and CEO Donald Guloien
Donald Guloien
94 Ratings

173 Employee Reviews

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Pros
Cons
  • Work life balance isn't the best (in 19 reviews)

  • Manual processes in silos; certain senior management members are aggressive and confrontational to lower ranking staffs (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great culture, global organization, lots of opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manulife full-time (More than 10 years)

    Pros

    The number one reason to work at the company is the people. Great, smart, passionate people across the organization. Workplace flexibility and opportunity for career growth are also other key reasons to work here.

    Cons

    An old stable organization which is changing its perceived culture to reflect innovation and collaboration. It takes time, but progress is being made.

    Manulife Response

    May 15, 2017 – Head of Talent Acquisition

    We are excited to hear that you are having a great experience with us! Candidate and employee experience is important to us, so thank you for this valuable feedback.


  2. "Great Corporate Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Operations Analyst in Boston, MA
    Current Intern - Operations Analyst in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Manulife as an intern (More than a year)

    Pros

    Friendly people
    Upward mobility
    Beautiful workplace
    Competitive firm

    Cons

    Not the best in the business

    Advice to Management

    Become more competitive while maintaining welcoming culture

  3. "Great company and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Manulife full-time (More than 5 years)

    Pros

    Great training and benefit package

    Cons

    Need more opportunities for advancement


  4. "Contracted security for John Hancock Manulife asset management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Boston, MA
    Current Employee - Operations Coordinator in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Manulife full-time (More than 3 years)

    Pros

    Field of service manage and coordinate an entire building lobby entrance man at post directing and securing who belongs in the building threw badge access, making sure no incidents occur in the inner city of back bays rush. Work hours are flexible senior management are a help they are supportive and nice to keep the motivation going.

    Cons

    no heath benefits no 401k no counseling in case of an active shooter did come threw the entrance of my lobby. no training protocols if such an incident was to occur. no briefing or no guidelines on what procedures to take action. no paid time off no meetings get together to get everyone in the field acquainted with one another.

    Advice to Management

    more team briefings and involvement on what's going on daily work basis will have the shift all in a jump start pace in a more secure environment where everyone belongings to get the ball rolling .


  5. "Great environment, great conditions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Reporting Analyst in Boston, MA
    Current Employee - Sales Reporting Analyst in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manulife full-time (More than a year)

    Pros

    Great people. Meaningful valuable work that does not go unnoticed. Compensation is appropriate, and a lot of room for opportunities.

    Cons

    Can not think of anything negagtive.


  6. "Actuarial Development Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Assistant in Boston, MA
    Current Employee - Actuarial Assistant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice working culture, good benefit, flexible working hours, easy to commute, comfortable interview, nice people

    Cons

    Only boston location in the U.S.

    Advice to Management

    no


  7. "Good Company"

    Star Star Star Star Star
    Current Contractor - Administrative/Receptionist in Boston, MA
    Current Contractor - Administrative/Receptionist in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Manulife as a contractor (More than a year)

    Pros

    Good people to work with. Good location.

    Cons

    No particular cons for Manulife.

    Advice to Management

    No advice to management.

  8. "Awesome Work Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Lead in Kitchen, WV
    Current Employee - QA Lead in Kitchen, WV
    Recommends
    Positive Outlook

    I have been working at Manulife full-time (More than 3 years)

    Pros

    It is a great place to work. Awesome work-life balance and Professionalism

    Cons

    Resistance to changes. New Ideas and methods difficult to adopt

    Advice to Management

    None


  9. "Excellent Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Benefits Manager in Boston, MA
    Current Employee - Group Benefits Manager in Boston, MA
    Recommends
    Approves of CEO

    Pros

    There is great room for improvement and to move around different departments

    Cons

    It is a very large company, thus when applying for different positions is very competitive

    Advice to Management

    N/A


  10. "Great place to work at!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Manulife full-time

    Pros

    The people are the some of the most intelligent and friendly colleagues I've ever had. The culture felt like a big family.

    Cons

    Long hours and tedious work at times, learning curve in the role is a little steep. Would have appreciated more open and direct communication and interaction with senior members.

    Advice to Management

    More open communication towards junior colleagues. Otherwise, management is doing a fantastic job, I could not have been happier with my experience.

    Manulife Response

    Jun 7, 2017 – Head of Talent Acquisition

    Thank you for your positive feedback and for offering suggestions for areas of improvement. This will only help us deliver on our goals.


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