Manulife Reviews | Glassdoor

Manulife Reviews

Updated June 26, 2017
733 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
Manulife President and CEO Donald Guloien
Donald Guloien
307 Ratings

733 Employee Reviews

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Pros
Cons
  • Work life balance isn't the best (in 19 reviews)

  • Manual processes in silos; certain senior management members are aggressive and confrontational to lower ranking staffs (in 23 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Helpful culture, people are passionate about the Company and its history. Senior Leadership is committed to making changes.

    Cons

    Can do better in terms of prioritization

    Advice to Management

    Help employees prioritize


  2. "Great place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Manulife full-time

    Pros

    The culture is fantastic and the people are amazing. There is a flexible work schedule available and it is a welcoming environment.

    Cons

    Long hours and long days. The work can be repetitive and frustrating. Management could use some work as well.

    Advice to Management

    Continue to hire talented people and foster a positive work place environment and culture so that top talent can be attracted.

  3. "AVP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good Global Exposure and Leader in a few markets

    Cons

    Too big to change; Flat structure makes promotion difficult


  4. "Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Manulife full-time (More than 8 years)

    Pros

    Opportunities for advancement global and domestic. Friendly co-workers. Competitive salary and benefits.

    Cons

    Long hours, not enough training for new hires. It's a sink or swim atmosphere.

    Advice to Management

    Get rid of "micro managers" and hire managers with exceptional leadership qualities


  5. "Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Advisor
    Current Employee - Investment Advisor
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, possibility of passive income

    Cons

    No salary, very long hours, lots of financial pressure

    Advice to Management

    Invest in prospecting with promising advisors

    Manulife Response

    Jun 26, 2017 – Head of Talent Acquisition

    Thank you for sharing a review on your experience!


  6. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Manulife (More than 8 years)

    Pros

    Mostly great people
    Loved my team

    Cons

    Employees getting promoted with posting roles
    In some instances, it was accepted when some employees lashed out at other employees.
    Seen as negative if you give criticism on process and procedures since older staff didn't like change.

    Manulife Response

    Jun 26, 2017 – Head of Talent Acquisition

    Thank you for taking the time to write a review and provide feedback. We are sorry to hear your negative comments and are sharing these internally. If you wish to follow up with us further, please ... More


  7. "Lower than Average Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Associate in Waterloo, ON (Canada)
    Current Employee - Actuarial Associate in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manulife (Less than a year)

    Pros

    Networking opportunities; Global company; Can develop good technical skills

    Cons

    Lower-than-average pay; hard to get a promotion

    Manulife Response

    Jun 26, 2017 – Head of Talent Acquisition

    Thank you for your positive feedback and for offering suggestions for areas of improvement. We value the opinion of our employees and this information will help us deliver on our goals.

  8. "Co-op program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good wage for co-op student. Provided mentorship and room to be self starter. Nice cafeteria and many other co-ops to meet.

    Cons

    Corporate world. Can be slow to get things going. Lots of red tape and middle managers to deal with. Depending on the department you may have less to learn.

    Advice to Management

    Continue the co-op program and the co-op project. It was a good way to meet other departments and showcase the work of students.

    Manulife Response

    Jun 26, 2017 – Head of Talent Acquisition

    We are excited to hear that you had a great experience with us! Candidate experience is important to us, so thank you for this valuable feedback.


  9. "not a good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Hong Kong (Hong Kong)
    Former Employee - Project Manager in Hong Kong (Hong Kong)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Manulife full-time (More than a year)

    Pros

    good work & life balance

    Cons

    Lots of politics
    Constant organization restructure, creating much confusion/instability within teams
    Incompetent people manager
    inconsistent assessment standards & poor assessment system
    high turnover rate

    Advice to Management

    check your facts when making your judgment.
    The current assessment system allows anyone to say anything... out of context, and not even aligned to facts. ... the managers just take whatever was said at face value and assumed that to be true and accurate. That was very lazy and irresponsible to the people being managed.

    Manulife Response

    Jun 22, 2017 – Head of Talent Acquisition

    Thanks for sharing a review. We are disappointed to hear you didn't value your experience with us as we constantly strive to improve and optimize our employee experience. We would welcome the ... More


  10. "High Energy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manulife full-time

    Pros

    Terrific team-based environment, high-energy and absolute focus on competitiveness for future growth.

    Cons

    Speed of execution doesn't necessarily align with expectations.

    Advice to Management

    Don't rush.

    Manulife Response

    Jun 22, 2017 – Head of Talent Acquisition

    Thank you for sharing a review. We certainly take pride in what we do and are happy to hear that you are having a great experience with us!


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