Manulife Reviews | Glassdoor

Manulife Reviews

Updated April 23, 2017
607 reviews

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607 Employee Reviews

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Pros
Cons
  • They don't try to work with the employees to assist with their work/life balance (in 13 reviews)

  • Manual processes in silos; certain senior management members are aggressive and confrontational to lower ranking staffs (in 20 reviews)

More Pros and Cons

  1. "Lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance in Boston, MA
    Former Employee - Compliance in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Manulife full-time (More than 3 years)

    Pros

    A great benefit package, there is a gym on location. They post the job range on each role and make it available to employees. Large enough that moving internally although challenging is possible.

    Cons

    Manulife seems to have lost it's way over the last couple of years. They seem to have become more concerned in buying out other companies than nurturing their current employees. Maybe this is true of most public companies, but cutting spending on resources is not always the best way to raise your stock price.

    Advice to Management

    Make roles not so manager dependent, a bad manager can lead to good employees leaving. Invest in company infrastructure, while having 30 people split two printers may be cost effective, it is inefficient. Same ideas with Workday and Service Now, try them yourself and ask is this truly working for your employees.


  2. Helpful (1)

    "A decent place to start your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Account Representative in Toronto, ON (Canada)
    Former Employee - Client Account Representative in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    There is a good benefits package available to hired employees. You are given a great stock option, which i believe is about 5% of your paycheck. Also, you're given 2% of your paycheck which goes towards mutual funds of your choice. The company does allow promotions from within and actively searches for it.

    Cons

    I found that there are very strict rules to working within the financial industry, which i personally couldnt live with. My position was a low one, however the rules were enforced heavily upon me and my peers. Strict punctuality was enforced, and good numbers were no excuses for lateness. I found it very stressful working there.

    Advice to Management

    Ease up on your employees.


  3. "-"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Well Known Company, nice people to work with.

    Cons

    Limited opportunities for advancement, poor recognition, salaries are not competitive.

    Advice to Management

    Invest in employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "manulife"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claim Examiner in Laval, QC (Canada)
    Current Employee - Claim Examiner in Laval, QC (Canada)
    No opinion of CEO

    Pros

    Good benefits and time off when required.

    Cons

    Lousy work environment, and no support from management.

    Advice to Management

    Hire Managers/Supervisors with people skills, not educated people with diplomas.


  6. "OK firm"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Large firm, no surprises, process and predictable

    Cons

    Too many conference calls, too many voices

    Advice to Management

    Too many rules


  7. "not satisfied"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant
    Current Employee - Executive Assistant
    Doesn't Recommend
    No opinion of CEO

    Pros

    Very high pressure and intense which help you to learn fast space work with multi tasking

    Cons

    There is no a lot of retention policy towards staff

    Advice to Management

    need more experience and mature manager


  8. "Adventures in politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some ability to work from home if management permits it

    Some managers do actually care about their staff, but they are few and far between

    Cons

    Salaries are lower than comparable companies in the area

    Focus is on politics between departments, not in how to work together

    Emphasis is on how to not spend money which leads to staff not having the tools they need to do their jobs

    For an insurance company, the benefits are barely acceptable

    Advice to Management

    Please review the "Peter Principle" and stop putting people into roles that they are not suited for

    Listen to the staff when they have complaints


  9. "Bad decision to accept the job offer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    work/life balance
    if you love politics join the firm
    if you know the "right" person you will love to work there

    Cons

    No visible project will be given to those who do not know the right person
    Too much politics in the company

    Advice to Management

    Get to know or at least willing to know the operation side.


  10. Helpful (1)

    "COULD DO MUCH BETTER"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rehabilitation Specialist
    Current Employee - Rehabilitation Specialist
    Doesn't Recommend
    No opinion of CEO

    Pros

    some flexibility
    easy job
    they try to establish work/life balance (still needs some work)

    Cons

    no recognition
    no room for advancement unless you know someone
    management seems to pick flavor of the month
    benefits not competitive
    do like to hear real feedback, just want you to agree with their opinion
    management teams based on Yes men

    Advice to Management

    listen to employees
    promote based on merit and skill set
    if you pay to do a survey implement the results
    when people quit fill their positions, don't just roll over workloads


  11. "Overall the company has its good points but is not foward thinking in its approach."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compensation and benefits are comparable to the industry standards. Pockets of good areas to work in.

    Cons

    Leadership is out of touch with current employee needs and is not progressive. Growth is limited in areas outside of finance and actuarial.

    Advice to Management

    Listen to employees needs more.



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