Manulife Reviews | Glassdoor

Manulife Reviews

Updated December 15, 2017
825 reviews

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825 Employee Reviews

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Pros
Cons
  • Work life balance isn't the best (in 22 reviews)

  • senior management not very transparent, never really get the full message (in 24 reviews)

More Pros and Cons

  1. "Interested to See How the Company Handles All of the Organizational Changes Over the Past Few Years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal in Boston, MA
    Current Employee - Legal in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manulife full-time (More than 10 years)

    Pros

    Solid growth in Asia with a keen eye on ethics and compliance in the workplace. Not many perks but what company does have them nowadays? Yearly bonuses paid for past 10 years.

    Cons

    Bureaucracy, red tape, project management stagnates, IT is decrepid and Help Desk is not helpful. New employees are frustrated at the slow onboarding pace.

    Advice to Management

    Health benefits cannot continue to be reduced. Although there is a goal to meet for shareholders, employees cannot be the ones who suffer as a result. Key decision makers need training to identify key contributors and develop ways to retain the right people. Promote from within.


  2. "Ok, but not the right culture for change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Manulife full-time (More than 3 years)

    Pros

    Experience, Top FI and Insurance companies, Global exposure, structure and leadership training,.

    Cons

    Bad culture, and out of touch with reality

    Advice to Management

    Focus on newer technology rather than old school hustling of high net worth clientele. Money spent on your "agents" who sit around doing nothing can be better spent on newer tech and social marketing. Move away from the stone age.

  3. "Great enviornment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    High office moral and commitment to company success

    Cons

    Parent Insurance Company in Canada makes Asset Management industry growth challenging


  4. Helpful (1)

    "Enjoyable work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Manulife full-time (More than 5 years)

    Pros

    Company is very involved in community volunteering and offers employees time and transportation during work hours to participate.

    Co-workers are intelligent and pleasant to work with. The majority of workers care about the work they are doing.

    Cons

    Individual managers can make or break an employees work experience. The most qualified for advancement are not always chosen because they do not know the "right" people.

    Advice to Management

    Stop trying to recreate programs and processes that were developed at the corporate level. You are not making it better, you are making it more confusing for the workers in your division.


  5. Helpful (2)

    "Smile like you mean it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Manulife full-time

    Pros

    - Decent work/life balance
    - Work with some people who genuinely enjoy their work
    - The vast majority of people are cordial and friendly
    - Business casual
    - People sneak out early all the time

    Cons

    For the immediate managers and their managers within my group, it is expected that lower level employees rush to open doors for them. I'm perfectly happy to open doors for others if I receive a thank you, but I haven't yet. Now... not only are you expected to open doors for them, you can never show that you don't want to open the door, so you'll have to smile like you mean it.

    To be fair - one time, the CEO, who I didn't know was the CEO at the time, held the door open for me and insisted that I go first after we fussed for a few seconds. And he smiled like he meant it.

    Advice to Management

    Upgrade to Microsoft Outlook, Lotus Notes is horrible.


  6. "Nice company, great place for acturies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Waterloo, NY
    Current Employee - Financial Analyst in Waterloo, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Manulife full-time (More than 3 years)

    Pros

    Nice work enviroment, nice management team, a lot of fun events, food courts are not bad

    Cons

    They should not put accountants together with the acturies both in Fianace, the acturies get far more benefits than accountants, makes all the financial analysts feel so unfair. The reorg. is just throwing more work to all employees, what's the benefit?


  7. "Global Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ontario, CA
    Former Employee - Anonymous Employee in Ontario, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Manulife full-time (More than 5 years)

    Pros

    Lots of opportunities to work around the world and be involved in large scale projects.

    Cons

    No clear direction - but improving.

    Advice to Management

    Provide more open communication and involve employees in honest discussions about plans for future growth of the organization.

  8. "Asssisting people to make solid financial decisions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doc Review in West New York, NJ
    Former Employee - Doc Review in West New York, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Manulife full-time (More than 10 years)

    Pros

    Communicating with all types of sales situations and resolving there most pressing needs

    Cons

    Some you assist and others you find difficult to help i.e. inabiulity to set aside needed discretionary income and no interest to plan

    Advice to Management

    respect and courteousness


  9. "Not a bad place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Manulife full-time (Less than a year)

    Pros

    Nice co-workers, good benefits, flexible hours.

    Cons

    The usual large financial company issues. Awkward people that have been pigeon holed and are now socially awkward. "Bosses" that will never be as important as they think they are. Not a huge deal though - a decent company to work for.


  10. "First Job Out of College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Boston, MA
    Former Employee - Case Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Manulife full-time (More than 5 years)

    Pros

    Good industry experience. Opportunities to work from home are available. The flex center usually has a desk open. There are also a lot of volunteer opportunities.

    Cons

    Outsourcing. Manulife bought the insurance arm and is laying the State side workforce off in droves. Growth is political like many large companies, but depending on what department you start in, growth opportunities can be scarce no matter how savvy you are networking.

    Advice to Management

    Provide more training classes and promote lateral and upward movement within the company.


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