Manulife Reviews | Glassdoor

Manulife Reviews

Updated February 22, 2017
566 reviews

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566 Employee Reviews

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Pros
Cons
  • They don't try to work with the employees to assist with their work/life balance (in 13 reviews)

  • lack of clear direction from senior management (in 16 reviews)

More Pros and Cons

  1. "Traditional and lagging behind the times"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - colleagues are intellegent, well educated and committed to excellence on the job
    - younger generation have innovative ideas to help turn the company around

    Cons

    - too beurocratic
    - distribution systems are based on traditional channels- need to develop new ways of doing business
    - too cost focussed
    - no consistent in flexibile work arrangements
    - no employee advocates/voice within the company
    - the leadership team responsible for poor business decisions with long term consequences to our company profitability remain employed.

    Advice to Management

    - watch the movie "Too Big to Fail"
    - respect the performance contributions of your employees
    - hire executives with strong leadership skills and reward them for demonstrating this effectively on the job- HR should be aggressively focussing on making that happen if they want to keep and hire the best.


  2. Helpful (1)

    "Sweat Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Support when you require time off for personal reasons
    Support if you need to work from home for personal reasons - really good at this
    Support with education/studies in terms of pay and time off

    Cons

    Goals are unreasonable and not supported with strong plans to achieve them
    Insufficient resources to get the job done
    Focus too many things
    Dont always do the right thing for employees and especially customers (caring attitude non-existent)

    Advice to Management

    Define your goals more succinctly. Avoid layering of branding to overcompensate for the lack of customer service. Focus on the methods of providing better services to customers. Remember without customers you cannot exist. Focus on staffing, because without them your customers cannot be served. Have better planning for system enhancement projects, there are too high a risk that is taken here. Take risk, but be careful where you place it.


  3. "Filled with brown nosers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Toronto, ON (Canada)
    Current Employee - IT Consultant in Toronto, ON (Canada)
    No opinion of CEO

    Pros

    Nice atmosphere
    provide a good office environment

    Cons

    have to placate many people.

    Advice to Management

    think about how changes are being effected and measured.


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  5. Helpful (1)

    "Disappointing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Analyst in Montreal, QC (Canada)
    Current Employee - Underwriting Analyst in Montreal, QC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Manulife full-time (Less than a year)

    Pros

    you can leave whenever you want as long as you make your 7h30

    Cons

    management heavy. sometimes it gives the feeling that employees are left to themselves.

    Advice to Management

    develop an efficient mentoring program


  6. "Environment"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Toronto, ON (Canada)
    Former Employee - Business Analyst in Toronto, ON (Canada)

    I worked at Manulife full-time (More than a year)

    Pros

    Great place to work and gain valuable experience

    Cons

    Very old school and conservative

    Advice to Management

    Good job keep up the good work


  7. "Conservative, Extremely High Work-Load"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Case Manager in Toronto, ON (Canada)
    Current Employee - Disability Case Manager in Toronto, ON (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Manulife full-time (More than a year)

    Pros

    Good Benefits and Flex Work Hours. Option to Work from home. No Micro-management

    Cons

    Extremely High Demand and Workload, Over-time, High Pressure, High stress environment, High turn-over rate due to Burn-Out, Not enough employee's for Workload

    Advice to Management

    More Supportive Work Environment, Accommodations and More Employee Recognition


  8. "Work Hard Play Hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Associate in Toronto, ON (Canada)
    Former Employee - Accounts Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Manulife full-time (Less than a year)

    Pros

    Large Company with lots of credibility

    Cons

    Very demanding
    Not a lot of internal support
    Employee moral very low

    Advice to Management

    Support the employees and provide internal learning opportunities


  9. "IS (Information Service) /IT at Maulife"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Waterloo, ON (Canada)
    Current Employee - Software Developer in Waterloo, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Manulife full-time (More than a year)

    Pros

    Pay for overtime
    Always participates in volunteer actives
    Flexible timing
    Work from home program

    Cons

    Highly political
    No value for technical knowledge
    Non ethical environment (Other people will take your work and management will ignore this situation)
    One task is assign to 2-3 resource and creates unnecessary competition

    Advice to Management

    You need shake up by giving opportunity to ethical managers and reduce the management overhead. you need active management that supports IT skills not political skills.


  10. "very slow process for everything; office poliltics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Manulife part-time

    Pros

    good building and computers, good co-workers

    Cons

    some mangers are not qualified; it took 6 months to do something that can be done in 6 minutes, very low efficiency

    Advice to Management

    listen to employees for comments about their managers.


  11. "Do you want to work in a Call Centre?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Wholesaler, Wealth Management Sales in Toronto, ON (Canada)
    Current Employee - Internal Wholesaler, Wealth Management Sales in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Manulife full-time (More than a year)

    Pros

    Several conferences throughout the year with lots of free alcohol!

    Cons

    Sweat shop environment that is driven by call centre metrics: dials and meetings booked.

    Advice to Management

    It's nice that our CEO gets a raise, what about regular Manulife employees? What happened to controlling expenses? Management should lead by example.



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