Marbles the brain store Manager Reviews | Glassdoor

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Marbles the brain store Manager Reviews

Updated Apr 9, 2019

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Found 12 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
64%
Approve of CEO
Girisha Chandraraj
5 Ratings
  1. "Great Company - Great people"

    StarStarStarStarStar
      Former Employee - Manager in Chicago, IL

      I worked at Marbles the brain store full-time for more than 3 years

      Pros

      Great people- smart and friendly

      Cons

      Company went out of business

      Marbles the brain store2019-04-09
    • "Fun while it lasted!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Manager in San Francisco, CA
      Recommends
      Negative Outlook
      Approves of CEO

      I worked at Marbles the brain store full-time for more than 3 years

      Pros

      I started as a Brain Coach on the East coast and eventually became a manager in San Francisco. It was a fun journey!

      Cons

      The pressure to SELL SELL SELL was pretty stressful.

      Marbles the brain store2018-04-04
    • "A Reason They Closed"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager in Troy, MI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Marbles the brain store full-time for more than 3 years

      Pros

      Marbles, at the store level, attracted some of the most passionate talent I've had the pleasure to be a part of.

      Cons

      The company was run heavily top-down, with HQ making all decisions despite being woefully out of touch with what it's like in the field.

      Marbles the brain store2017-11-19
    • "Hindsight"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager in Freehold, NJ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Marbles the brain store full-time for more than 3 years

      Pros

      Great products Great concept Fun culture/environment Ever changing inventory

      Cons

      Labor demands versus labor budgets never realistic Support from HQ sparse

      Advice to Management

      Focus on brick and mortar

      Marbles the brain store2017-10-21
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager in Chicago, IL
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Marbles the brain store full-time for more than a year

      Pros

      Interesting and fun product selection and smart customers

      Cons

      Difficult for the business to be competitive on price with some products found elsewhere.

      Marbles the brain store2017-08-02
    • "Bankrupt"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Manager 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Marbles the brain store full-time for more than a year

      Pros

      Easy work Great opportunity to develop team leadership

      Cons

      Retail environment at its worst. Upper management were create achievable target sales goals.

      Advice to Management

      Visit your stores more than once a year.

      Marbles the brain store2017-07-21
    • "Using PLAY to Build Better Brains"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Seattle, WA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Marbles the brain store full-time for more than a year

      Pros

      Able to develop selling skills in a fun environment.

      Cons

      Need more time to develop sales team.

      Advice to Management

      Higher wages for professionals with sales experience. Marbles is not typical retail.

      Marbles the brain store2017-01-17
    • Helpful (2)

      "Fun retail environment for overqualified salespeople"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Manager in San Francisco, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Marbles the brain store full-time for more than a year

      Pros

      Awesome customers and truly one of the more fun retail situations to work at. Generally speaking all the staff were incredibly intelligent. Since the store focuses on brain health, most of the employees that were hired (myself included) had Bachelors or Masters Degrees in fields like neuroscience, cognition, anthropology and the like.

      Cons

      Because everything is hands on, the customers demanded a much higher level of service but seldom bought anything. Often times unrealistic sales goals were set. As mentioned in the pros, most staff have advanced degrees in complex fields. This was a con for us as employees, because we all would have preferred to work in our field of study but lack of jobs in those fields forced us to work retail. The management are aware...

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      Advice to Management

      Pay staff realistic wages. I was in a major city and often times didn't have enough to eat, despite working 40+ hours a week.

      Marbles the brain store2016-12-09
    • Helpful (2)

      "Sinking Ship"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Store Manager 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Marbles the brain store full-time for more than a year

      Pros

      Started off great. Company appeared to care when the CEO was still running the show. (Unfortunately the company has since changed hands.) Cool products, innovative products produced by the company, learning experience. Fun coworkers.

      Cons

      Company changed hands, the "investors" are only after the all mighty dollar. 2 years ago, it really was about building better brains. When I started, the management and HQ staff were passionate, the longer I was there, that passion turned into anxiety and stress. My District Manager, who wasn't perfect but was well-loved, was mysteriously fired and replaced with a callous person who eventually became the reason I left....

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      Advice to Management

      Be straight forward and honest to your teams. Don't blame store managers for lacking when the DM and the home office is often the problem. Fix the customer service and IT work hours. If you're going to lie to someone and pretend to give them a chance... don't... just fire them as you planned to do in the first place. Lower your prices to be more competitive. Listen to your in-store teams... especially when it is...

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      Marbles the brain store2016-05-27

      Marbles the brain store Response

      June 8, 2016Customer Service Manager

      We appreciate your review and feedback. We do have some imperfections but it has always been tremendously important to us to work very hard on making necessary corrective actions to strengthen these areas. It continues to be a priority to address concerns from our employees. Your ...

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    • "Customer Service Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Manager in Schiller Park, IL
      Recommends
      Positive Outlook

      I worked at Marbles the brain store part-time

      Pros

      Good pay, great benefits, and a casual atmosphere (sometimes a select few take casual to a new meaning). Flexible schedules.

      Cons

      This job was only seasonal I think we should be permanent.

      Advice to Management

      Need more good managers one is not enough.

      Marbles the brain store2015-08-21
    Found 12 reviews