Marchex Reviews in Seattle, WA | Glassdoor

Marchex Seattle Reviews

Updated October 20, 2017
117 reviews

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Seattle, WA

3.7
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Anne Devereux-Mills
5 Ratings

117 Employee Reviews

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Pros
Cons
  • Low pay/compensation, not always valued for your work (in 7 reviews)

  • They require that these roles always start as temp with an undetermined conversion to full-time date (often over a year) (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great opportunity for advancement and promotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marchex full-time (More than a year)

    Pros

    With the recent changes, it allows employees an opportunity to shine and really show their value.
    Managers help guide you with your desired career path.
    Personally, I have been promoted three times within 2 years. There's a lot of opportunities to advance within the company.
    Lots of social events to connect people from all departments.
    Promote giving-back to the community; allowed us to volunteer at organizations during our workday.

    Cons

    Things were tough the last year, but I feel that there is only positive movement from here.

    Marchex Response

    Nov 1, 2017 – Sr. Recruiter

    Thank you for sharing your positive experience with Marchex and for being part of our team! We love receiving feedback on our management and are glad that they continue to be able to recognize and... More


  2. "Good Company but going through some transitions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Seattle, WA
    Former Employee - Senior Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marchex full-time (More than 3 years)

    Pros

    Great work life balance. Management was keen on letting the engineering teams pick the appropriate technology for the job. Good review system for performance. Great team outings, company parties. Management kept us informed on what the goals were and how things were going. Pair programming is a big deal here and it helps keep the code quality high. On call cycles are not too bad, and definitely better than other companies I've worked for which are named after a large river in S. America.

    Management was willing to pay for training. We had an onsite Advanced Perl class. Time was allotted for learning Node.js and JavaScript and Java and Scala if you didn't know these languages well before. Interviews are reasonable, not ridiculous.

    Cons

    They overspent on the domain business and then didn't use their own assets to maximize the sale once they decided to get out of the business.

    Advice to Management

    When people leave, pay them their full earned vacation time.

    Marchex Response

    Nov 1, 2017 – Head of Product, Engineering & Technology

    Thank you for sharing your experience, as well as your three years working with us. We’re glad to hear that you appreciate management’s transparency and involvement of the team in key decisions. All... More

  3. "Campaign Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campaign Manager in Seattle, WA
    Former Employee - Campaign Manager in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marchex full-time (More than 3 years)

    Pros

    - Good experience early in career
    - Comprehensive training
    - Lots of free snacks & perks

    Cons

    - You have to start as a temp with no benefits
    - low salary and raises
    - Not much room for promotion
    - understaffed and overworked employees
    - Micromanaging and very little opportunities to work remotely /flexible hours

    Advice to Management

    - Keep teams well staffed
    - Offer more opportunities for internal promotions
    - Offer shadowing with different teams/internal training based on employee growth
        interest

    Marchex Response

    Nov 2, 2017 – VP, Customer Success

    We appreciate you sharing your experience with us. We are sorry to hear that you feel there wasn’t much room for growth as a Campaign Manager. We pride ourselves on the fact that we have had a... More


  4. "Good for training and experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campaign Manager in Seattle, WA
    Current Employee - Campaign Manager in Seattle, WA
    Doesn't Recommend

    I have been working at Marchex full-time (Less than a year)

    Pros

    Great for early development and experience. You either move within a year or you stay with the company for 8 years. Most of the upper management is fairly approachable.

    Cons

    More lateral moments than upwards. The product and teams seemed fairly dated when compared to their competitors. This is probably because the company attracts older style businesses. There is also a lack of willingness to change and more of a priority to project the company as innovative.

    Advice to Management

    Innovate. Adapt. Overcome.

    Marchex Response

    Nov 2, 2017 – VP, Customer Success

    Thanks for sharing! I encourage you to reach out to your manager to discuss your Performance Development Plan, specifically your Career Aspirations section. We want to make sure we’re supporting you... More


  5. "Great Company with Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Seattle, WA
    Current Employee - Marketing in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marchex full-time (Less than a year)

    Pros

    Work life balance, people that are innovative, ability to grow within your role, and a lot of social events to help connect with peers.

    Cons

    Not able to work form home very often. Tough, especially being a tech company.

    Marchex Response

    Sep 22, 2017 – Sr. Recruiter

    Thank you for being part of our team and sharing this review! We strive to hire great people who share our values, as well as provide the opportunity through fun social events to connect with others... More


  6. "Fun perks, cool product and work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marchex full-time (Less than a year)

    Pros

    Work/life balance is good. Everyone works hard for the common goal but the balance is more than there. Good pay/bonus structure, benefits are pretty standard. Nice, smart, driven people that inspire you to do your best.

    Cons

    Nothing major. Company has gone through some challenges (like any company) but has risen above.

    Advice to Management

    Keep on rewarding strong performers.

    Marchex Response

    Sep 22, 2017 – Sr. Recruiter

    Thank you for the great review and for your continued work at Marchex! I’m glad that you are able to be a part of our team, and enjoy the work/life balance and additional benefits we have to offer.


  7. "Senior Reporting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marchex full-time (More than a year)

    Pros

    Work life balance, good work culture

    Cons

    Keeping employees updated on the different customers IN/OUT

    Advice to Management

    Should concentrate more on developing apps

  8. "Collaborative well-run marketing team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Content Strategist in Seattle, WA
    Former Contractor - Senior Content Strategist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marchex as a contractor (More than a year)

    Pros

    I was brought on to help the marketing team with the launch of several new product lines. In my 15+ years in tech marketing, these were some of the smoothest, calmest most organized product launches I've ever experienced. Everyone on the team was kind, collaborative, intelligent and well organized. A truly lovely group of people to work with.

    Cons

    None. The people at Marchex were great to work with.


  9. Helpful (3)

    "Good Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in Seattle, WA
    Former Employee - Software Development Engineer in Seattle, WA
    Neutral Outlook
    No opinion of CEO

    I worked at Marchex full-time (More than 3 years)

    Pros

    Good Health/Dental benefits, great career mobility

    Cons

    pays below industry standard. The company emphasizes selling new features over reducing technical debt.

    Marchex Response

    Apr 5, 2017 – Head of Product, Engineering & Technology

    It’s good to see you appreciate the benefits you received at Marchex and felt good about your career mobility. We take seriously the care and job satisfaction of our employees.

    Regarding... More


  10. Helpful (4)

    "Once a great place to work now nose diving into the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Seattle, WA
    Current Employee - Senior Systems Engineer in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marchex full-time (More than 5 years)

    Pros

    There are great smart people

    Cons

    poor/no future outlook for the company
    clueless leadership
    No CEO, no CTO
    Everybody is looking to get out

    Advice to Management

    Hire a CTO & CEO

    Marchex Response

    Apr 3, 2017

    We’ve had some past challenges but our future is bright. Underlying our opportunity are the incredibly bright and talented people that work here. We’ve had some important successes recently... More


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