I have been working at Marcus Corporation full-time (More than 10 years)
Mentally challenging. Meet many different people. Opportunity to see others excel, lead by example and contribute to improving Milwaukee's visitor experience.
Long hours, 24/7 on call, high-stress, fast-paced, have to work on shoe-string budgets yet still produce high quality.
Benefits are great. Management is wonderful, treats everyone with respect. Company has been growing in a positive way for a long time. Very solid, safe company to work for.
Too many employee picnics. :)
Advice to Management
Buy better coffee for the customers at the hotel!
I have been working at Marcus Corporation full-time (Less than a year)
I have not started to work for them yet, but I know people who worked for them for many years and they say nothing but good things about them.
Like in any larger corporation; when you need to have a problem resolved by upper management, be proactive and don't delay, present the problem to be resolved as soon as it manifests itself. Sometimes upper management is involved in too many important projects and your problem may be delayed in order to give priority to other more important ones. If you can, give them a good week before remind them about the pending unresolved issues. Once resolved the problem, be gracious and thank all the parties that were involved in the resolution of your problem.
Advice to Management
In order to be expeditious, efficient and considerate with the employees I suggest the following course of action: 1.Label and date the problem to be resolved and give a realistic estimated time of resolution to the person(s) involved. 2.If deadline can not be fulfilled because you had being extinguishing to many unexpected last moment fires, call the parties involved and apologize for not being able to comply with the original deadline and set up a new deadline manifesting your real concern about the problem and assuring a prompt and satisfying resolution for all the parties involved . This time around, be sure to deliver what you promised or you will loose credibility and respect from your employees.
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