Maricopa County (Arizona) "upper management" Reviews | Glassdoor

Maricopa County (Arizona) Employee Reviews about "upper management"

Updated Feb 1, 2020

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3.5
66%
Recommend to a Friend
77%
Approve of CEO
Maricopa County (Arizona) County Manager Joy Rich
Joy Rich
34 Ratings
Pros
Cons
  • "Low pay for having bachelor's degree(in 17 reviews)

  • "no raises, no drive in most position to do well since it is hard to lose your job if you have been here for many years(in 9 reviews)

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Reviews about "upper management"

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  1. Helpful (4)

    "I have learned a lot about public health."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Maricopa County (Arizona) full-time for more than 3 years

    Pros

    My coworkers are all mostly very nice, caring, hard working individuals. Family-type environment. The benefits are great. Tuition reimbursement is nice. They are in the process of accreditation. Many employees have been there for a long time. Great director of Public Health. Great job experience and fulfilling serving the community needs.

    Cons

    The pay was low for many years. More recently there was a pay raise which brought me back up to what I made a few yrs ago, but who knows when the next one will be. Sometimes upper management can be set in their ways and not involved in taking care of problem behaviors unless you are the type of employee that calls directly to upper management each time there is a minor problem, and you have known them for years.

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    Maricopa County (Arizona)2014-06-14
  2. "Planning and Development-Development Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Neutral Outlook
    Approves of CEO

    I worked at Maricopa County (Arizona) full-time for more than 5 years

    Pros

    Can’t think of any anymore.

    Cons

    Upper Management. Management.. They are cliquish. Rules do not apply to them. Beyond the minor error in judgement of parking in the customer parking and then espousing need for improved customer service, they would give their friends and acquaintances special treatment for reviews by letting them cut in line to submit and have their plans reviewed ahead of others. They frowned on written communication. Administration would not regularly meet with or interact with general staff, just their friends in one department. She even admitted to having a bias in favor of that one department. Late in, early out, but too ‘busy’ to support their managers. Decisions made in haste without contemplation or debate and would routinely have to be corrected. Transparency was frowned upon. Most of the managers, supervisors, and those directly reporting to the administration have fled. The last manager lasted 6 months. With the cost to replace personnel, you might think they would try to address this, but more people are fleeing. A former coworker has said, “I would never work for that ‘person’ again. .. the staff turnover in the last 3 years has been insane. “

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    Maricopa County (Arizona)2020-02-02
  3. Helpful (1)

    "Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy Sheriff 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Maricopa County (Arizona) full-time for more than 10 years

    Pros

    Help people, work with great people

    Cons

    Politics, upper management doesn’t care about line level, low pay compared to peers

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    Maricopa County (Arizona)2019-07-12
  4. Helpful (1)

    "It was just ok....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Maricopa County (Arizona) full-time for more than 3 years

    Pros

    Nice, people. Low pressure environment. Work life balance.

    Cons

    Politics. Complacency from upper management with regard to efficiencies and change.

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    Maricopa County (Arizona)2019-06-05
  5. Helpful (1)

    "Project Management at the Department of Transportation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Maricopa County (Arizona) full-time for more than 10 years

    Pros

    Great Vision, Very Good Mission, Good Goal & Objectives.......Van Pool, On-Site Fully Equipped Exercise Room, Member of ASRS, Good IT Support.

    Cons

    Inadequate Execution of the Strategic Plan, Employees are Second in Importance, Constant Change in Upper Management and Therefore Constant Significant Changes in Leadership, Wrong Tools Used to Fix Correctly Diagnosed Problems! PMO Unit, TIP Program Unit, and HR Division Are Great Candidates for Smart Re-engineering Initiative. Poor Location.

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    Maricopa County (Arizona)2017-07-11
  6. "Typical from a shelter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Animal Health Technician in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Maricopa County (Arizona) full-time

    Pros

    Some of the people you work with become your best friends, and there's some good outcomes for the animals. The benefits are good.

    Cons

    Upper management sucks and favorites are played. Rarely do the different groups of jobs (business office, kennels, clinic, etc) work together, everyone disagrees and is told completely different ways to do certain things. People don't take responsibility if they do something wrong or make a mistake, instead they put the blame on someone else, making it a bigger problem. Many of the employees get attitudes and have very angry demeanors. The treatment of the animals isn't the greatest, employees don't work hard enough to get the kennels the cleanest they can, and the dogs just constantly get sick because they are held so long (some over two months before they are outcomed). There's a lot of petty stuff that goes on pretty much like highschool. No one gets in trouble for anything so nothing ever gets fixed. Customers get their way all the time, no one will put their foot down and actually be in favor of the company and enforce policies. This causes a lot of anger and confusion towards different groups of employees and management as well. There really are no raises unless you get promoted, which there really isn't any opportunity to.

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    Maricopa County (Arizona)2016-11-12
  7. Helpful (3)

    "Working for Superior Court"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Deputy Clerk in Mesa, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Maricopa County (Arizona)

    Pros

    You're in a building that is controlled by security and they are great, and there are benefits (medical, Dental etc)

    Cons

    Training is on the job for the Clerk of Court office, and its awful. Inconsistent, taught by employees that do it "their way" just to make life easier. There is NO consistency, and if you aren't in the right "clique" bye bye job. Statistics is what your job is based on, not how hard you work. It doesn't matter how many performance awards you get for high standards and accuracy, if your stats aren't up to par, bye bye job. Oh, and they don't teach you how to do, enter, or calculate your stats. I wasn't shown for over 6 months how to do them after asking repeatedly. Management is changing constantly, and there's drama with employees. I have seen employees shouting at each other and taking things outside to physically fight. You don't get a choice in your job function, you get put where they like, and lord help you if you can't keep up. There is a "rep" position and a "specialist" position, no difference in job function, specialist gets paid higher and its very unfair to a team that has to work together to get things done. There is a serious lack of concern for certain things, like employee satisfaction, and you are micromanaged to a point of shadows over your shoulder. No matter how much you ask to have help, it will be inconsistent and minimal. High turnover rate, stressful environment and you are most of the time stuck in cubicles with high walls unless you have to help the public. In an environment like this, helping the public is stressful, they are in court, its never good. They are confused, upset, emotional, and those staff members have to be cold to them so as not to show favoritism or sympathy to a legal cause. Believe me, at lunchtimes, the clerks talk about the situations with sadness, or anger in some cases, but absolutely cannot give an opinion to the public. The county doesn't give raises for YEARS. I know someone who has been there for almost 10 years and has had TWO raises, totaling .35, for a person with the credentials and work performance they have, its disgusting, the county has no money for the smaller person. There are several locations for the Superior Court, and the downtown location gets all the luxuries, other locations, barely get a break room. Employees have to pay for filtered water delivered and coffee by ways of a "coffee and Water club" and that's unacceptable too. Never seen a company that couldn't provide their employees water to drink from a reputable company. Its a high security building, can't exactly run to the store all the time, and the water fountains are in public areas so have to leave your work area, and furious criminals, etc spit etc in the water fountains. Management isnt good, upper level sit on their behind all day and serve no purpose, area managers are obviously stressed and overworked with little resources and with such a high turnover, constant messes to be fixed by mistakes. We are talking LEGAL paperwork people, training needed. I didn't have to have ONE ounce of legal training to work here. Had to pass a written English, Math and competency test to get in, along with the obvious background stuff. Only thing you will learn here is how to handle a hen house of bored women and how to navigate the paperwork should you ever need to get divorced, file a lawsuit, fight for your kids. There's too much to list, trust me, don't work here. They should be starting pay at about $15ph and its about $3 an hour less and its NOT worth it. Specialists get more money. I worked there for 2 years and everyone got a raise after market research was done, that was the ONLY reason, and EVERYONE got a raise who had been there more than a specific amount of months. You do get a raise after yearly reviews, except they have to grade you as "valuable" and lets not get started on that yearly time consuming questionnaire they do. Waste of time. There's no team building efforts, its come to work, work while being micromanaged, screw up and you get written up or fired eventually ( I wasn't fired so I'm not disgruntled) and if you have an opinion you get fired too lol this place is a joke, and for a courthouse, that means its even worse to have the clerks office run this way. Oh, and I sat with management, upper management, senior management and tried to politely and respectfully ask for what i needed in training alone. They are very aware of the issues, but who cares? more people will be right through that door at any minute....maybe it will be you...

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    Maricopa County (Arizona)2015-07-02
  8. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Specialist/Assistant in Phoenix, AZ
    Recommends
    Neutral Outlook

    I have been working at Maricopa County (Arizona) full-time for more than 5 years

    Pros

    Great benefits are offered there; medical, retirement, vacation and more! Vacation and sick time given increases the longer you're employed there. Internal training available if supervisor supports it.

    Cons

    Not much in the way of 'employee support' or internal growth. Received only 1 pay raise in the last 5 years and that was recent - all County employees received it. At times upper management neglects good, dedicated lower ranking staff and they end up leaving.

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    Maricopa County (Arizona)2013-10-19

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