Marin Software Reviews | Glassdoor

Marin Software Reviews

Updated July 20, 2017
125 reviews

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3.8
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Marin Software Founder/Chief Executive Officer Chris Lien
Chris Lien
19 Ratings

125 Employee Reviews

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Pros
  • I'm also constantly supported to have a strong work/life balance (in 19 reviews)

  • You can work from home, good food and drinks provided (in 6 reviews)

Cons
  • I left during some turbulent times as they were having some financial growing pains, but I can't say I had any major complaints (in 6 reviews)

  • very political culture -- people were rewarded based on relationships with upper-management vs performance in their role (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marin Software (More than a year)

    Pros

    Excellent communicative and collaborative environment that provides unparalleled work/life balance. Management looks to ensure employees are happy and developing their professional skills.

    Cons

    It would be nice if the market properly reflected the company's value in the stock price.

    Marin Software Response

    Jan 31, 2017 – Head, Global Talent Acquisition

    Thank you for your kind words! Every day we work to create an environment that people would want to work in and on a super cool product. If we continue to do this or stock price will grow for sure!


  2. Helpful (2)

    "Good software company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    Marin takes care of its employees well. Nice location in financial district of San Francisco. Intelligent colleagues. People are also nice and helpful.

    Since the company is small, it is quite easy to ask people and get some inputs.

    Cons

    Quite a few people left the company and that actually affects the morale. The management is already trying hard/best to make people stay.

  3. "The Stock Performance Says It All"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Marin Software full-time (More than 3 years)

    Pros

    Amazing people mid level. Strong search product.

    Cons

    It started off so amazing, but it's starting to seem like going public is a death sentence for Ad Tech companies. When your focus changes from being product and customer focuses to only being Stockholder focused, performance drops, moral drops, and everything falls apart. So many talented people left the company, that it's difficult to stop the bleeding.

    Advice to Management

    Your few bad managers are killing the company. Listen to your glint survey's (and not by means of word clouds, that's ridiculous). Focus on the product and solving problems for your clients.


  4. "Sales Development Researcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Researcher in Austin, TX
    Former Employee - Sales Development Researcher in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marin Software full-time

    Pros

    Nice office, amenities, and people to work with. Great culture!

    Cons

    Encourage entry level employees to take on more responsibilities for career growth within the company.


  5. Helpful (6)

    "Easy Job with Good Benefits that You'll Probably Hate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success in Austin, TX
    Former Employee - Customer Success in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    The benefits make Marin worth it. Flexible work from home days, a fully stocked kitchen, and unlimited PTO are all nice perks that make you want to stay. The casual environment and frequent little parties are nice. The work/life balance is great - I never worked beyond normal business hours and could easily step away to take care of things.
    The work was never hard or stressful though. We had a lot of downtime (mostly due to lack of new customers).

    Cons

    Lack of direction - they've been floundering for a while and keep saying they're on the right path, but nothing ever happens.
    Upper Management is completely out of touch with what's actually happening for their employees.
    Mid-level management really wants to be your best friend, not your boss. Great when you want to hang out, but not great when you actually need a boss to be involved.
    They try to maintain the start-up vibe, which is great in theory, but not executed well.
    Their financials are a mess and after each lay-off, they keep saying it's proactive. But after how many layoffs and down quarters will you admit that cashflow is poor?
    Lack of 401k matching was a big con. The official response was "we're working on it" but never saw any updates.
    There's never any talk of mobility. They don't focus on advancing anyone.

    And then the real kicker - a "bad actor" posed as the CEO via email and obtained employee and former employee information, including SSN. I know breeches happen, but when you directly email it out...

    Advice to Management

    Get it together. Listen to what your employees are saying and act upon it. Put money into important things rather than "teambuilding"


  6. Helpful (13)

    "Payroll staff leaked employee W-2's to hackers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    It will be very easy to find your W2, since Marin Payroll is kind enough to email them to whoever asks (including hackers).

    Cons

    Marin's Payroll staff fell for the classic scam of hackers posing as Marin's CEO and asking for them to hand over all employee's W2 forms. As a result, every single person employed by Marin in the past few years has had their W2 compromised, and their identities put at risk. Do not work at this company, they don't take the security of their employee's information seriously.

    Advice to Management

    Train your payroll staff to not fall for simple social-engineering scams. When employee W2 data is compromised, offer more than a mere 1 year of credit monitoring service.


  7. "Awesome compay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marin Software full-time (More than a year)

    Pros

    Great company and great people, good balance of leaders, experienced and younger employees, good work life balance, no drama no ego, awesome team play.
    Cutting edge technologies with many opportunities to innovate and learn. Room for personal growth.
    Many clients, lots of revenues, huge amounts of data.
    Awesome location, best view of the bay (in SF).

    Cons

    Solving a big technical challenge of real-time big-data optimization, working on rebuilding the product with modern technologies, before being able to release new innovative features.

    Advice to Management

    Stay real, keep pushing forward, focus on vision and mission.

  8. Helpful (1)

    "Senior Site Reliability Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Site Reliability Engineer in San Francisco, CA
    Current Employee - Senior Site Reliability Engineer in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marin Software full-time (More than a year)

    Pros

    Marin has a very diverse technology stack and an incredible infrastructure behind it. We were operating on a physical datacenter with over 2,400 racked devices plus AWS presence. New technology and processes are adopted readily.

    Cons

    Technical debt is a lingering problem and there has been a shortage of technical expertise, or a misallocation of resources.


  9. Helpful (4)

    "Exec Management chasing shiny objects...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marin Software full-time (More than 5 years)

    Pros

    Smart people in the day to day tactical positions for Services and Engineering

    Cons

    Many offerings done half way rather than a core competency done very well and above competitors. Exec always changing direction and never following through on goals and objectives. Listen to the smart folks in the trenches talking to the customers every day... they are crucial to helping pave the way for Marin's future

    Advice to Management

    Focus, chasing shiny objects won't help our stock price if you never follow through on a plan! Listen to the people working hard everyday to retain your customers


  10. Helpful (4)

    "Great People, Challenging Road Ahead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Marin Software full-time (More than 3 years)

    Pros

    TERRIFIC people!
    Management team works hard to be transparent
    Strong product and strategic roadmap
    Important infrastructure work for next-generation tech
    Many opportunities for career advancement
    Fantastic location in downtown SF
    Good benefits
    Exciting industry
    Work with Fortune 500 clients
    Partner with top publishers (Google, Yahoo, Bing, Facebook, Twitter, etc.)

    Cons

    High employee attrition
    Low morale due to attrition
    Performance reviews and goal setting are not a priority
    Employee satisfaction survey results aren't shared and impact is unclear
    Uncertain road ahead for adtech industry
    Compensation not always adjusted for new roles/responsibilities/promotions
    Very HQ-focused culture (may be challenging to work at a global office)

    Advice to Management

    Focus on curbing attrition and boosting morale. Take reviews, goal setting, and compensation discussions more seriously. Share aggregate information from employee satisfaction surveys. Make it safe/comfortable to have the hard conversations now and hear critical feedback early, instead of during exit interviews. Execute on tech and infrastructure.


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