Marin Software Reviews | Glassdoor

Marin Software Reviews

Updated February 21, 2017
119 reviews

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Full-time Part-time

4.0
Star Star Star Star Star
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Marin Software Founder/Chief Executive Officer Chris Lien
Chris Lien
14 Ratings

119 Employee Reviews

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Pros
  • I'm also constantly supported to have a strong work/life balance (in 18 reviews)

  • Marin have some great benefits with the package also (in 11 reviews)

Cons
  • Very poor regional management, work life balance is ok but there is absolutely no room for career progression/advancement or even proper training (in 4 reviews)

  • I left during some turbulent times as they were having some financial growing pains, but I can't say I had any major complaints (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marin Software (More than a year)

    Pros

    Excellent communicative and collaborative environment that provides unparalleled work/life balance. Management looks to ensure employees are happy and developing their professional skills.

    Cons

    It would be nice if the market properly reflected the company's value in the stock price.

    Marin Software Response

    Jan 31, 2017 – Head, Global Talent Acquisition

    Thank you for your kind words! Every day we work to create an environment that people would want to work in and on a super cool product. If we continue to do this or stock price will grow for sure!


  2. Helpful (2)

    "Easy Job with Good Benefits that You'll Probably Hate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success in Austin, TX
    Former Employee - Customer Success in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    The benefits make Marin worth it. Flexible work from home days, a fully stocked kitchen, and unlimited PTO are all nice perks that make you want to stay. The casual environment and frequent little parties are nice. The work/life balance is great - I never worked beyond normal business hours and could easily step away to take care of things.
    The work was never hard or stressful though. We had a lot of downtime (mostly due to lack of new customers).

    Cons

    Lack of direction - they've been floundering for a while and keep saying they're on the right path, but nothing ever happens.
    Upper Management is completely out of touch with what's actually happening for their employees.
    Mid-level management really wants to be your best friend, not your boss. Great when you want to hang out, but not great when you actually need a boss to be involved.
    They try to maintain the start-up vibe, which is great in theory, but not executed well.
    Their financials are a mess and after each lay-off, they keep saying it's proactive. But after how many layoffs and down quarters will you admit that cashflow is poor?
    Lack of 401k matching was a big con. The official response was "we're working on it" but never saw any updates.
    There's never any talk of mobility. They don't focus on advancing anyone.

    And then the real kicker - a "bad actor" posed as the CEO via email and obtained employee and former employee information, including SSN. I know breeches happen, but when you directly email it out...

    Advice to Management

    Get it together. Listen to what your employees are saying and act upon it. Put money into important things rather than "teambuilding"


  3. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in London, England (UK)
    Current Employee - Account Executive in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good People, Company is Flexible, Work From Home

    Cons

    No Leadership Management in place, decision are made from the US without taking the European office feedback in consideration

    Advice to Management

    Invest more on people, More events to put in place


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  5. Helpful (10)

    "Payroll staff leaked employee W-2's to hackers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    It will be very easy to find your W2, since Marin Payroll is kind enough to email them to whoever asks (including hackers).

    Cons

    Marin's Payroll staff fell for the classic scam of hackers posing as Marin's CEO and asking for them to hand over all employee's W2 forms. As a result, every single person employed by Marin in the past few years has had their W2 compromised, and their identities put at risk. Do not work at this company, they don't take the security of their employee's information seriously.

    Advice to Management

    Train your payroll staff to not fall for simple social-engineering scams. When employee W2 data is compromised, offer more than a mere 1 year of credit monitoring service.


  6. "Overall good work experience"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Understand and capable upper management in this company.

    Cons

    The stock value doesn't reflect the company value

    Marin Software Response

    Jan 31, 2017 – Head, Global Talent Acquisition

    Thanks for the nice words! We strongly feel our hard work will be reflected in our stock price soon!


  7. "Customer Success"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Paris (France)
    Former Employee - Anonymous Employee in Paris (France)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Social advantages of a big company: a lot of days off, good insurance etc

    Cons

    Very difficult to grow professionally; Incompetent and ignorant management.
    Very "salesy" approach to customers hence a bad reputation in front of partners.


  8. Helpful (1)

    "Great company not so great mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    management needs to refine the direction they are going in

    Cons

    great work culture, smart people,


  9. "Sales Support Research Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Marin Software full-time

    Pros

    Really great working atmosphere, staff are friendly and (most) managers are flexible and open to new ideas

    Cons

    Not much room for growth


  10. "Great Atmosphere, Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM
    Current Employee - CSM
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - ability working from home a big bonus

    Cons

    some teething issues with technology growth & development


  11. Helpful (2)

    "Good software company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    Marin takes care of its employees well. Nice location in financial district of San Francisco. Intelligent colleagues. People are also nice and helpful.

    Since the company is small, it is quite easy to ask people and get some inputs.

    Cons

    Quite a few people left the company and that actually affects the morale. The management is already trying hard/best to make people stay.



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