Marin Software "upper management" Reviews | Glassdoor

Marin Software Employee Reviews about "upper management"

Updated Apr 9, 2019

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3.2
55%
Recommend to a Friend
68%
Approve of CEO
Marin Software Founder/Chief Executive Officer  Chris Lien
Chris Lien
58 Ratings
Pros
  • "Good work/life balance and benefits(in 23 reviews)

  • "Great people- some of the most intelligent people I have worked with across all departments, who I was sad to leave(in 20 reviews)

Cons
  • "Reporting lines can be a little confusing, and upper management can be political(in 7 reviews)

  • "Some of the senior management in the US have been less visible in Europe at the time when hearing from them would be most needed(in 6 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Engagement Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marin Software full-time for more than a year

    Pros

    Fun culture and great people to work with. Competitive as company is trying to grow and become profitable (typical for newer tech companies), but still very collaborative. Everyone is super smart You will learn a LOT in this role about the digital marketing industry As long as you are getting your work done, you can usually WFH once a week Can also work remote if you have a proven track record Lots of... advancement opportunities Cool offices around the world

    Show More

    Cons

    There can be office politics, especially during the recent restructure. But other than that, not much.... Recent increase layoffs (mainly upper management) in order to move the company towards profitability by end of year, but that's corporate life

    Advice to Management

    Really take the time to learn your employees strengths and weaknesses to help them grow, and to be able to reward them for their amazing work you may not be aware of. Keep up the good work!! Excited for the changes and what is to come at Marin.

    Marin Software2015-09-17
  2. Helpful (6)

    "Glorified agency not a product driven company. Days are numbered. Fire upper management yesterday."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marin Software full-time for more than 3 years

    Pros

    Location. I need to write at least twenty words to submit this review. Beyond location snacks in the kitchen? Views are great.

    Cons

    Upper management is way out of tune with reality. Way too many circle gerk sessions and politics... if that's your cup of tea then Marin is the place for you. However, you will not grow at this company regardless of how well you perform PERIOD There is 0 accountability across teams it's pretty mind boggling they're still operating.

    Advice to Management

    Sell the company. Fire upper management bring in new leadership that understands the ad tech space. Bring in doers not talking heads to appease the board those days are long gone.

    Marin Software2018-02-22
  3. Helpful (1)

    "Good Starting Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marin Software full-time

    Pros

    -good benefits -laid back atmosphere -great employees / co-workers

    Cons

    -too much of a focus on profitability / break-even once the new CEO was installed -lost company culture when the new CEO was installed -not much opportunity for upward mobility -very political culture -- people were rewarded based on relationships with upper-management vs performance in their role

    Advice to Management

    Run the company like a fun start-up again. Provide clear advancement opportunities to high-performers.

    Marin Software2016-04-27
  4. Helpful (9)

    "Excellent turned to Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Marin Software full-time for more than a year

    Pros

    Flexible options for working from home, half of commuting costs paid for, free snacks and coffee/tea/soda, flexible PTO/sick days, bright and friendly employees.

    Cons

    There is a severe lack of focus on documentation that leads to a lack of training and lack of application knowledge outside of subject matter experts. As more and more subject matter experts leave the company, the software's expected behavior becomes more and more difficult to find out. /// A lack of consistent direction from upper management leads to frequent structural reorganizations. This then leads to a... lack of performance feedback and obscured if not absent career growth paths. /// Minimal raises and occasional promotions without increase in pay. /// Work loads are increasing as teams are reduced in an effort to approach profitability (whether through minor lay offs or through churn leading to a lack of knowledge on the team). /// Skeleton crew teams are forgotten when it comes to prioritizing a work/life balance, employee churn is happening due to this and not being addressed effectively. /// Increasing basic duty work load has led to a lack of creative outlets and learning opportunities in the way of relevant project work.

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    Advice to Management

    Place more of an emphasis on documentation in terms of both comprehensively addressing expected behavior when a new feature is developed and released, and in maintaining old feature documentation as new features often intermingle with old (the obsolete information in the help center often obfuscates the accurate documentation). /// Do not anonymously survey employees on a regular basis unless you plan to... acknowledge and then speak to feedback received. A disillusionment of impact can be more harmful to employee morale than knowing they have little impact to start. /// Disappearing startup culture and poor raises can be explained away by approaching profitability, but when other companies still allow for the benefits or salary increases you formerly offered, talented employees will shift to those other companies. /// Employ and enforce consistent performance reviews, the ones I experienced while at Marin felt like an afterthought. /// Improve internal employee training processes where they exist, and create them where they do not.

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    Marin Software2015-12-26
  5. Helpful (4)

    "turning complexity into disunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Marin Software full-time for more than 3 years

    Pros

    Great people. Coworkers are a genuine pleasure to be around; almost everyone gets along on a personal level. Free snacks and drinks. Good office locations, and a best in industry product offering.

    Cons

    Upper and middle management do not communicate across departments and teams. KPIs, processes, and metrics are constantly changing so it is impossible to perform accordingly. Management will commit to compensation and incentives that are never followed through with; consistency and follow through from middle management leaves much to be desired. Comp and incentives have been cut for sales teams except for upper... management, and there is rampant turnover. Sales positions are luck of the draw and territories are not fairly allocated; reps that get only inbound leads have the same performance goals as those who source all of their own opportunities. Front line territories and kpis designed by middle mgmt, who does not understand the day to day of their teams, need to be seriously reviewed and revised by upper level management. Current processes are a quagmire, people are confused, frustrated, and moral is suffering.

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    Advice to Management

    Upper management, please make sure middle management's policies, that dictate the performance of front of the line are clearly communicated and in line with organization wide goals. Take into consideration the amount of work required in inbound vs. outbound roles and structure comp/performance goals accordingly. Don't make promises that you can't keep; follow through will go along way to build loyalty and trust... with your teams. Please, for the love of god give us a little stability before the next process/operational overhaul.

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    Marin Software2015-01-21
  6. "Great people, but needs more innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marin Software full-time for more than 5 years

    Pros

    Great co-workers Excellent life/work balance Everyone is well paid, almost too well paid Amazing location Everyone works hard

    Cons

    Getting to be too bureaucratic Upper management only available to Ivy Leaguers New features of product are half-baked, take too long to develop, and seem to lack innovation

    Advice to Management

    Come up with our own ideas, not what's driven by sales. If there's no innovation within the company, talented contributors will leave. Act like you've been there and lead, don't react. If we aren't careful, we will get lapped by our competitors.

    Marin Software2013-05-08
  7. Helpful (2)

    "Great being part of the team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marin Software full-time for more than a year

    Pros

    One of the best places I've worked, in terms of culture and atmosphere. Full of lots of hard working talented people. The hiring there is great, and they have a big focus on people being culturally a good fit above anything else, which makes for a great place to work. Snacks and drinks in the kitchen. Plenty of office events, pizza and beers for people's birthdays, regular games tournaments, Fifa nights etc along... with a running club and a 5-a-side football team. Progression opportunities exist at Marin, despite comments from previous reveiews. I got promoted twice in the 20 months I was at the company. You just have to work hard and prove yourself, and Marin create positions for people. It isn't a company you should go to if you're not prepared to work hard. Couldn't recommend highly enough

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    Cons

    Reporting lines can be a little confusing, and upper management can be political. Management also doesn't take feedback on this. They're a little old school, but they do their best to support you. Comp can be on the low side.

    Advice to Management

    Take more interest in your employees and their wellbeing. Put more pop chips and sparkling water in the kitchen. But overall, continue to hire the best and help people improve and progress their careers.

    Marin Software2019-04-09
Found 7 reviews