Maritz Loyalty Marketing Reviews | Glassdoor

Maritz Loyalty Marketing Reviews

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Bob Macdonald
1 Rating

13 Employee Reviews

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  1. "Customer Retention Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Positive Outlook

    Pros

    Flexible hours, co-workers are good to work with

    Cons

    Too much travel, Territories too large

    Advice to Management

    reduce territories


  2. "Opportunities to grow, learn, and work with varied clients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager
    Current Employee - Program Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Maritz Loyalty Marketing full-time (More than 10 years)

    Pros

    Interesting projects across a wide variety of clients. Opportunities to work on differing projects and learn many skills. Project teams get the opportunity to work very closely with clients.

    Cons

    Lack of employee recognition and appreciation. Runs lean on personnel and puts a lot of work on the shoulders of its employees. Division between project management and sales team is very wide.

    Advice to Management

    Practice more of what we preach to clients internally to improve employee satisfaction.

  3. "Supported freedom and advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Manager in Fenton, MO
    Former Employee - Technology Manager in Fenton, MO
    No opinion of CEO

    Pros

    Clients within the business were always fast-paced and focused on advancing their strategies. The network within the business is large enough that you always have someone to run ideas off of.

    Cons

    As in any client-services industry, the dates the client wants a project done usually win. Consequently, staffing challenges and deadlines often were issues to deal with.

    Advice to Management

    Recognition and advancement really encourage workers. As the business progresses and builds systems to meet client needs, advertising the technology opportunities to those most interested would help foster personal advancement and growth.


  4. "Maritz is in trouble"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA
    Disapproves of CEO

    Pros

    Good people to work with, good work life balance

    Cons

    Managment is always in transition, to many old ideas, managment not willing to move forward as fast as the compition.

    Advice to Management

    Open you ears and listen to people who have been on the outside and who continue to look at new and inovative ways to run the company.


  5. "Learn to be a politician"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Lead in Fenton, MO
    Former Employee - Tech Lead in Fenton, MO
    Recommends
    Disapproves of CEO

    Pros

    If you know people in the management. Good place to get a paycheck and some experience. Enjoy the ride while it lasts.

    Cons

    If you really work hard. Don't expect any returns. More work to do and more you will be blamed for. Have you heard the saying too many chiefs and one Indian.

    Advice to Management

    It would be a miracle if you can bring this company out of becomeing penny less. I am surprised that the Management can keep all this hidden from the company owner.


  6. "How long until the next executive team member gets fired?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The new tools are fun to work on. Most of the people are great. There is an opportunity to work with some large companies. The benefits are pretty good. The location is great.

    Cons

    The president is not trustworthy. He treats people unfairly. He repeatedly has hired or promoted someone and then within one year has decided they are worthless, and ultimately fired them. He does not base these decisions on performance. He wants drones working for him who will do whatever he says.

    Communication even within a single team is bad.

    They don't pay well.

    People work long hours. The president even schedules meetings on Sunday mornings.

    Advice to Management

    Practice what you preach.


  7. "A solid place to build a career, but not without challenges."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Saint Louis, MO
    Current Employee - Manager in Saint Louis, MO
    Disapproves of CEO

    Pros

    Excellent work/life balance -- the company respects their people and recognizes you have a life outside of the office. You control your day and don't have people looking over your shoulder constantly. You can take time away to handle personal issues or attend family functions without having to make excuses.

    You work with many top companies and can get exposure to many different industries.

    You work with solid people who care about doing a great job for clients. Friendliness and teamwork is part of the DNA of the staff and open sharing of ideas is encouraged. Mid-level managers care for their staff and show it.

    Cons

    Partial to complete executive leadership turn-over almost every 18 months which results in frequent changes in direction and priority -- hard to know what the focus of the company is at any given moment. Vice Presidents are kept around just long enough to start being effective, then a new president comes in and replaces all of them.

    Little to no training or professional development. The entire corporation is sales-driven and Sales people are the elites. Everyone else is there to support them and make them successful.

    Advice to Management

    Focus more on showing the market how smart the company is about the entire industry, not just how great the technology is.

  8. "Expect the unexpected. Very unpredictable company with many things going on in the background."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Staff in Redwood City, CA
    Current Employee - IT Staff in Redwood City, CA
    Disapproves of CEO

    Pros

    Good Benefits. Health and Dental very good, and they offer tuition reimbursement as well as a flexible health spending plan.

    Management seems to care about your well being to an extent.

    Cons

    Some instability and layoffs. Volatile industry. I do not trust management. They say one thing and the end result is something else. Cost cutting - they only want sales staff to generate revenue and everyone else is expendable. They will do things behind your back and will only let you know what you need to know. They use smoke and mirrors to create a rah-rah atmosphere, but in the end, you have to read between the lines to see what is really going on. Since there are a lot of employees, there are times where not everyone is alerted as to what each one is working or doing.

    Advice to Management

    Branch out in other industries


  9. "When your reputation gets too low, create a new company! Good idea Maritz Canada."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Maritz Loyalty Marketing full-time

    Pros

    The company has great talent working for it. Must commend Maritz on finding great staff, both in the creative and business side of the company

    Cons

    Management underpay, overwork, and burn out the above complimented staff. Caring only about the end result, management will destroy whatever joy their staff may find in their jobs to accomplish this. Add in a fun sprinkling of backstabbing, corporate manipulation, and a culture that is devoid of loyalty, and you begin to wonder how they can promote loyalty if they don't understand how to develop it within their own walls? Good luck with this venture, and if you are thinking of working here, run before you get sucked in and spat back out as a bitter, cynical, shell of your former self.

    Advice to Management

    perhaps not send your PR team into damage control mode on glassdoor, having falsified reviews created under your company's original name "Maritz Canada" then after launching your new offshoot sub company, "Maritz Loyalty" continue to do so in order to hide the continual complaints about the same issues that exist within your corporate culture.


  10. "Leading edge Loyalty solutions and talent focused on client success"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Director
    Current Employee - Senior Account Director
    Recommends
    No opinion of CEO

    Pros

    The "Center of Excellence" onLoyalty practices world class. Leadership and bench-strength is 2nd to none. Loyalty practioner for 25 yrs.

    Cons

    May be perceived as expensive but most robust platform avaialble in marketplace. Real-time POS and advanced Digital Mktg svcs.

    Advice to Management

    Continue making the investment that set us apart from the rest.


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