MaritzCX Reviews | Glassdoor

MaritzCX Reviews

Updated August 16, 2018
157 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mike Sinoway
43 Ratings

157 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Can work from home and set your own schedule" (in 15 reviews)

  • "Working from home as needed is a benefit and there are great people to work with at MaritzCX" (in 12 reviews)

Cons
  • "There could be more real encouragement for work-life balance" (in 4 reviews)

  • "Long hours; not alot of recognition" (in 6 reviews)

More Pros and Cons

  1. "Exceptional Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MaritzCX full-time

    Pros

    Strong Communication and Training

    Cons

    The technology is good but additional resources could make it great.

    Advice to Management

    Continue to invest in technology improvements and innovations. Continue hiring great people.

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    We’re grateful for your feedback and commitment to helping us continue to improve.


  2. "Korean market researcher/ Korean-English Translator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Lehi, UT
    Current Employee - Anonymous Employee in Lehi, UT

    I have been working at MaritzCX part-time (Less than a year)

    Pros

    It has good working environment, relaxing teams

    Cons

    Have not found anything negative yet, as I've only worked here for less than two months..

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    Welcome to the team! We appreciate your feedback and wish you much success in your new role with MaritzCX.

  3. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lehi, UT
    Current Employee - Anonymous Employee in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MaritzCX full-time (More than 10 years)

    Pros

    Autonomy, Creators are rewarded, benefits are above average, good quality people

    Cons

    None that I can think of. Its a typical tech company with peaks and valleys.

    Advice to Management

    Keep leading by example-- easy to follow people with a true vision

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    As our most important resource, we’re glad you feel valued and appreciated at MaritzCX. Thank you for taking the time to provide us with feedback and for your many years of service. We strive to... More


  4. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lehi, UT
    Current Employee - Anonymous Employee in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MaritzCX full-time (More than 3 years)

    Pros

    Good thought leadership from the top of the organization working for the longterm health of the company.

    Cons

    Competing cultures in different offices.

    Advice to Management

    Continue to foster and focus on the core value of innovation and challenge the norms of our industry.

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    Thank you for your feedback and suggestions. We will continue to foster innovation and teamwork within all areas of the organization, and appreciate that you took the time to share your thoughts... More


  5. "Call Center Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MaritzCX part-time

    Pros

    Flexible hours, great training, nice supervisors, opportunity to work on different projects

    Cons

    Strict guidelines for phone verbatim, but they give multiple chances

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    We appreciate you taking the time to provide us with feedback on your experience in the call center.


  6. "Surveyor agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Houston, TX
    Former Employee - Customer Service Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MaritzCX part-time (Less than a year)

    Pros

    Very good training. Management is great.

    Cons

    Pay could be hire micromanagement could be reduced.

    Advice to Management

    Don't micromanage everything and not pic over words used during call.

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    We appreciate you taking the time to provide us with feedback and suggestions.


  7. "Account Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Lehi, UT
    Current Employee - Account Development Manager in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MaritzCX full-time (Less than a year)

    Pros

    Great company, great product, great pay, great colleagues, great office with snacks and game room.

    Cons

    Some days when trying to "get my steps in" I take the stairs, we're all the way up on the 5th and 6th floors and I get really tired. But the views are amazing!

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    Thank you for your kind words and feedback. We agree that we have fabulous people and teams at MaritzCX! Great job on taking the stairs to enjoy the views from the 5th and 6th floors! They are... More

  8. "Loving MaritzCX"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in Lehi, UT
    Current Employee - Implementation Manager in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MaritzCX full-time (Less than a year)

    Pros

    MaritzCX supports its employees very well. From day one benefits to tools to do the job right, I feel very well supported at MaritzCX. The team I am on is very educated, experienced, and talented. The entire company if full of super creative, talented and dedicated people.

    Cons

    None at this time.

    Advice to Management

    Keep up the great work.

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    We are delighted that your career is off to a great start at MaritzCX! We highly value and appreciate our people and look forward to continuing to do great work together.


  9. "Easy work for the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Maumee, OH
    Current Employee - Call Center Representative in Maumee, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MaritzCX part-time (Less than a year)

    Pros

    You get to make your own schedule in the allotted time frame they operate.

    Cons

    Not much room for advancement.

    MaritzCX Response

    Aug 14, 2018 – Human Resources

    Thank you for sharing your feedback and we are glad to hear that the flexible schedule has been a positive experience for you. Please reach out to your manager or the HR team (hr@maritzcx.com) to... More


  10. "Great People"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MaritzCX full-time

    Pros

    Folks worked hard and pulled together for difficult projects

    Cons

    Leadership at the time was mostly interested in increasing revenue in the short term so they could sell the company. I understand the leadership team has been swapped out and things are better now.

    MaritzCX Response

    Jun 27, 2018 – Human Resources

    We appreciate your feedback, and our teams do work tremendously well together to meet project deadlines and to ensure project success!


Showing 157 of 170 reviews
Reset Filters