MarkMonitor Employee Reviews about "clarivate"

Updated Oct 11, 2020

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Found 8 of over 103 reviews

3.4
54%
Recommend to a Friend
37%
Approve of CEO
MarkMonitor President Chris Veator
Chris Veator
23 Ratings

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Reviews about "clarivate"

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  1. 5.0
    Current Employee, more than 5 years

    You get what you give

    Mar 24, 2019 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Leaders within the industry, you get to work on real and interesting issues and have a positive impact.

    Cons

    Understanding the matrix/ Clarivate matrix can be difficult

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  2. 3.0
    Former Employee, more than 3 years

    sinking ship

    Mar 16, 2020 - Client Services Manager in Boise, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good ppl. flexible with personal life.

    Cons

    recent acquisition by Clarivate has left the company directionless with faulting leadership

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  3. 5.0
    Current Employee, less than 1 year

    A Great Place to Work... If You're Willing To Work

    Dec 12, 2018 - Anonymous Employee in Meridian, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Many opportunities to shine and make a difference. - Interesting technology - Satisfying real-world problems to solve. - Management is sincerely working to make it better.

    Cons

    - Culture in turmoil since Clarivate acquisition. Underlying current among some employees of pessimism, specifically among Client Services. - Some of the software is immature, can lead to frustration.

    2 people found this review helpful
  4. 3.0
    Current Employee, more than 3 years

    Company needs visionary leadership from the top down

    Jul 9, 2019 - Sales Development Representative in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Market leader in a growing space. Global offices. Collaborative teams full of great people. Small company feel within a larger organization. Lots of opportunity.

    Cons

    Been a bumpy ride over the past few years with a lot of transition from Thomson Reuters to Clarivate Analytics. Many key people have left impacting the company culture.

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    3 people found this review helpful
  5. 1.0
    Former Employee

    A once great company, now in shambles

    Jun 14, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work/life balance. As in, management is so clueless, the majority of employees work significantly less than 40 hours a week without any repercussions.

    Cons

    Former long time employee of MarkMonitor. I would like to preface this by saying things weren't always this way... However, since MarkMonitor was acquired by private equity and rebranded as part of Clarivate, things have gone downhill. Benefits were cut. Annual comp adjustments were lowered every year since the acquisition. Annual reviews make no difference in what your compensation will be the following year. Not even sure why they pretend to care about them. If you happen to exceed your annual goals and make a case for higher pay, don't expect management to action it for 9-12 months. In addition to the multiple rounds of layoffs from Clarivate, veteran employees have all but left as upper management could not be bothered to try and convince them to stay. The office has turned into a ghost town. They can't seem to fill any open positions because their compensation packages are so far below market value. They are aware of this but refuse to do anything about it. Employees should be willing to fit MarkMonitor's needs, not the other way around (more on this below). Significant product launches have been delayed for years, resulting in unhappy clients and added stress to the services teams. Officious people leading initiatives everywhere creating more roadblocks than you can overcome. ELT is clueless and refuses to act on anything...unless it reduces the bottom line further. Employee morale is at an all-time low. Meanwhile, competitors in the market are agile, developing new products constantly; slowly but surely taking more and more market share. Honestly though, the worst part about MarkMonitor was the ELT's attitude of entitlement towards employees. If you ever get a raise, promotion, title change, ANYTHING...be prepared to have the company hold it over you for the rest of your career there. You can work hard, but at the end of the day, they will remind you that YOU owe THEM for the promotion they were gracious enough to give you.

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    12 people found this review helpful
  6. 1.0
    Current Employee, more than 10 years

    REVIEW

    Nov 16, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting industry. Potential to become great again if issues with poor employee treatment and bad management are resolved.

    Cons

    Poor benefits, no chance for growth, male oriented culture. Used to be great. Horrible decisions and management since Clarivate took over. Lack of care for employees. Only concerned with getting ready for the next sale of the company.

    5 people found this review helpful
  7. 5.0
    Former Employee, more than 1 year

    SDR, London

    Oct 11, 2020 - Sales Development Representative in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Big company with a very international staff, lots of perks, opportunities to travel internationally and laid-back management who let you do your own thing most of the time. So long as you hit your targets it's not too stressful. Hardest months to hit targets in in summer when everyone is on holiday, so you end up inevitably working harder in the winter.

    Cons

    When I was there, there was a big disconnect between Clarivate and MarkMonitor. They were in charge of all of our marketing materials and for the size of the company, what we would actually mail out to prospective clients was comically bland and extremely generic-looking. At one point Clarivate contracted for some unknown amount of money with a "lead generation" service who supplied us with a tepid list of companies we couldn't even do business with. MarkMonitor wanted our team to contact international investment banks and global software companies and Clarivate provided us with the names of suburban England car dealerships and a halal seafood company. The best way to do the job was to work with the sales team directly, track down leads, and hit the phones/email.

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  8. 4.0
    Current Employee

    Feeling the Pressure

    Mar 3, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great camaraderie Work life balance Truly interesting market to be in

    Cons

    Clarivate slowly sucking the energy out of the business A history of poor technology decisions

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    1 person found this review helpful
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