Market Strategies International Reviews | Glassdoor

Market Strategies International Reviews

Updated February 22, 2017
20 reviews

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3.0
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Andrew Morrison
1 Rating

20 Employee Reviews

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Pros
  • Flexible, good people, work from home options and really understanding with schedule (in 4 reviews)

  • The people at Market Strategies are great people, some of the best I have ever worked with (in 6 reviews)

Cons
  • Lots of "fire drills", long hours and it was no secret the benefits were subpar (in 5 reviews)

  • Flattery provides faster career advancement than job skills (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Standard marketing research firm, but stable and growing opportunity in otherwise economically depressed area"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Scientist in Portland, OR
    Former Employee - Senior Marketing Scientist in Portland, OR
    No opinion of CEO

    Pros

    MSI is a stable and growing company, which seems to be unusual in Detroit. They have a strong and growing position in tracking research.

    Cons

    As with many marketing research companies their employees tend to lack business acumen. Lower level employees seem to feel there are few growth opportunities, with many employees stagnating in place for extended periods. For employees, lacks the breadth of experience found at other companies for which I have worked.

    Advice to Management

    Word on the street is that lower level employees are frustrated with an inability to grow professionally. I've heard this from several people.


  2. Helpful (1)

    "Good company to learn market research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Supervisor in South Bend, IN
    Former Employee - Senior Supervisor in South Bend, IN
    Recommends
    No opinion of CEO

    I worked at Market Strategies International full-time (More than 5 years)

    Pros

    Yo get to cross-train, and learn different aspects of supervisory positions.

    Cons

    Sometimes long, unpredictable work shcedule.

    Advice to Management

    Show more respect to hourly workers; many times, they have more experience and education that the managers do. If not for them, no one would have a job!

  3. Helpful (1)

    "Great people, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livonia, MI
    Former Employee - Anonymous Employee in Livonia, MI
    No opinion of CEO

    Pros

    They tend to hire very knowledgeable people, some have extensive industry experience.

    Cons

    Smart people don't always make good managers. Overall, company lacks quality staff managers; no consistent systems to develop employee talent across the company; no clear career path for employees.


  4. "It is very monotonous and there is no motivation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor in North Little Rock, AR
    Current Employee - Surveyor in North Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Market Strategies International part-time (More than a year)

    Pros

    Flexible hours
    No physical strain
    Can work extra hours

    Cons

    Sitting for long periods of time
    Very monotonous
    Place is not appealing
    Advancement through favoritism
    At the end of the month there is not enough work for everyone. Many are sent home very early
    Unsteady pay when it comes to the end of the month

    Advice to Management

    Give more motivation to employees
    Pay more attention to those who really do work


  5. Helpful (1)

    "Expanded Insights."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Market Strategies International part-time (More than 3 years)

    Pros

    The work force at MSI actually represents a dynamic portion of a transitional society.

    Cons

    Market Strategies can and does possess the capability of having a dynamic work force that can further accommodate eligible employees to home-based and/or virtual offices; therefore, I believe a cost versus benefit analysis should be seriously researched.

    Advice to Management

    During down times, a well-organized face-to-face meeting to communicate employee and management concerns would be a valuable asset to achieving the company's short and long term goals.


  6. "Promising company; needs to pay attention to non-management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at Market Strategies International full-time (More than 5 years)

    Pros

    Great people in the Portland office but the Livonia office is highly corporate and very stuffy. Decent work life balance. Occasional training. Some managers are flexible with work at home and flex time.

    Cons

    No good / clear career paths. Lower than average industry pay. Very cut-throat environment; not at all collaborative. Very top heavy (upper management/vps) which leads to a great workload on analysts.

    Advice to Management

    Being top heavy hurts the organization. Need to recognize people for their work and make the company a much more collaborative environment which will promote greater teamwork and more innovation. Listen to your analysts, they are in the trenches everyday and have the 'spark' to take the company further.


  7. Helpful (2)

    "Great place to start your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Support in Livonia, MI
    Former Employee - User Support in Livonia, MI
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Market Strategies International full-time (More than a year)

    Pros

    This is a great place for anyone starting out, especially if you're interested in a career in research. There is much experience to be gained and many of the people are intelligent, hard working, and kind. I will admit that Market Strategies unlike many companies of it's size provides a sense of camaraderie amongst its employees.

    Cons

    Compensation and personal growth varies depending on position/department. While some departments offer guaranteed upward movement in as little as one or two years, it may be common for others to have employees with 6+ years of experience with zero career momentum. The largest complaint is the decrease in moral due to the steady increase in work load, in relation to the steady decrease in raises.

    Advice to Management

    Encourage communication and listen to what your employee's are telling you.

  8. Helpful (1)

    "Good place to learn about quantitative research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High standards for primary research. People with good experience who are willing to mentor

    Cons

    Poor work-life balance. All other functions except business development is under valued. Flattery provides faster career advancement than job skills

    Advice to Management

    Consider investing in analysts and research managers.


  9. "Okay part-time gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Nashville, TN
    Current Employee - Telephone Interviewer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible shifts available with the option to choose the times you come in and leave (note that if you change your schedule, you must work that schedule for at least 30 days before changing it again if you need to; Provides paid training; positive work culture with fun supervisors (some) and co-workers; while a part-time position, they offer the ability to come in and work hours you are not scheduled for based on client needs and hours available; Promotion opportunities made available; Open door policy with all management

    Cons

    Low pay ($8, which goes to $8.75 after completing the 90 day probation period and .75 cent raises available after each year); Trainers/Supervisors not all trained to be or qualified to be in management and leadership positions; paid training provided but the curriculum contains many flaws; not allowed to use cell phone in down time (between calls as its an automated system that dials the numbers for you but has 1 to 2 minute delays between calls/ you can doodle and work in crossword puzzle/Sudoku books but cant read from actual books in between calls, which I find strange because I'm a big reader.

    Advice to Management

    Allow for employees to submit their comments and suggestions (anonymously if needed) and follow through with the suggestions; further develop the training curriculum so that it's not so dull and more interactive instead of requiring us to read the manuals from cover to cover


  10. "Flexible but disorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Sacramento, CA
    Former Employee - Sales Representative in Sacramento, CA
    Neutral Outlook

    Pros

    Lots of flexibility, honest people, cares about the community

    Cons

    lack of direction, not a lot of support or followup


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