Market Strategies International Reviews | Glassdoor

Market Strategies International Reviews

Updated April 7, 2017
64 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Andrew Morrison
4 Ratings

64 Employee Reviews

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Pros
  • Flexible, good people, work from home options and really understanding with schedule (in 4 reviews)

  • The people at Market Strategies are great people, some of the best I have ever worked with (in 5 reviews)

Cons
  • Lots of "fire drills", long hours and it was no secret the benefits were subpar (in 4 reviews)

  • Flattery provides faster career advancement than job skills (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Former employee horrible atmosphere"

    Star Star Star Star Star
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Free coffee in the break room

    Cons

    Full time admin staff seems to have the kick the cat syndrome. They leave their interviewers in the hands of incompetent lower managers.

    Advice to Management

    Deal with issues within the call center instead of hiding in your office.


  2. "They only care about them selves"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Nashville, TN
    Former Employee - Interviewer in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Market Strategies International (Less than a year)

    Pros

    None at all don't try it

    Cons

    Everything they are only 4 they self

    Advice to Management

    Do better


  3. Helpful (2)

    "Life Sciences"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Market Strategies International full-time (Less than a year)

    Pros

    Paid well. Remote work is an option.

    Cons

    Senior level, especially key management not in touch with day-to-day business and employees. Individual goals and career advancement not outlined nor clear. Work environment extremely negative as the culture was nonexistent. Not a team environment. Everyone looking out for themselves and often throwing others 'under the bus.' Very petty and political. Glad to be gone.

    Advice to Management

    Take a hard look at who is running your IGs. Won't have to dig too deep to uncover the reason for diminished sales and high turnover.


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  5. "Try to work somewhere else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, ON (Canada)
    Current Employee - Anonymous Employee in London, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    Pros

    Schedule flexibility and potential benefits

    Cons

    Negative work environment, condescending management, favourtism, low standard of expectations and behaviour

    Advice to Management

    Headquarters needs to take a hard look at the mismanagement of the London, ON branch


  6. Helpful (2)

    "Not sure if this is the "right" MSI"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nice office downtown, I hear....I was never invited to visit it though. They have some pretty good business relationships there.

    Cons

    Company wasn't clear about direction they wanted to go. They were adding people and selling offices in what seemed to be a willy-nilly fashion.

    Advice to Management

    Need to update the technology. Need to have a more defined plan. Need to have a more defined career path


  7. "Would be an okay experience if more hours were offered and better pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Interviewer in Nashville, TN
    Current Employee - Phone Interviewer in Nashville, TN
    No opinion of CEO

    Pros

    Part time hours. Reading verbatim off of screen. being able to assist companies by completing surveys to improve customer satisfaction

    Cons

    Low pay, no benefits, part time offered only very strict environment

    Advice to Management

    No comment


  8. Helpful (1)

    "Talent goes unnoticed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer in Little Rock, AR
    Former Employee - Senior Programmer in Little Rock, AR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Market Strategies International full-time (More than 3 years)

    Pros

    Laid back work environment
    Ability to work from home

    Cons

    Moving IT from hourly to salary really put a whip to the back, more work and less pay.
    No room for advancement
    Limited technology available

    Advice to Management

    Hire the best candidate based on there skills and not just on education


  9. Helpful (3)

    "Nothing interesting about this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Livonia, MI
    Current Employee - Market Research in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Market Strategies International full-time

    Pros

    Depending on the manager, you can work from home some days. That is pretty much it.

    Cons

    Highly political environment and promotions are based on friends promoting friends model so plenty of unqualified managers who don't know how to manage and can barely use basic MR tools such as SPSS. Managers are self serving and "add value" by escalating issues so it is a CYA type of culture. If you aren't in a sales role, you don't count even though you are expected to work 60 hours a week. There is no training for staff unless you are in Sales ("Client Manager"). Constant turnover and layoffs creating heavy workloads for those remaining. Company likes to hire people straight out of school but no real, meaningful training so lots of issues and stress. Would only recommend this firm to someone who is laid off. This isn't a place to join if you are looking for career advancement.

    Advice to Management

    Instead of placing pressure on the "doers" you really need to start looking at those who are in leadership IG roles not delivering what they have promised.


  10. "Ok first job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interviewer in Nashville, TN
    Former Employee - Interviewer in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Market Strategies International part-time (Less than a year)

    Pros

    Good part time hours for people who just need a second job. Good money and hours for maybe a high school student someone who doesn't have any bills.

    Cons

    Pretty strict environment. If you are use to have a free flowing dialect with customers this is not the position for you. You can be written up for not reading verbatim and answering customers questions


  11. "Solid experience but little potential to grow within company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Associate in Livonia, MI
    Former Employee - Research Associate in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Market Strategies International full-time (More than a year)

    Pros

    Flexible schedule, ability to take on new tasks and responsibility to gain a variety of experiences, ability to work from home, good location and nice work spaces.

    Cons

    Inability to grow within company unless there is a position open to apply for (difficult for certain career paths), top heavy, little direction from upper management, underpaid workers.

    Advice to Management

    Appreciate the good employees and reward them while they are still around. Many have already left so it's probably too late now.


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