Market Strategies International Reviews | Glassdoor

Market Strategies International Reviews

Updated April 7, 2017
26 reviews

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Current Employees

3.3
Star Star Star Star Star
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Andrew Morrison
2 Ratings

26 Employee Reviews

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Pros
  • Flexible, good people, work from home options and really understanding with schedule (in 4 reviews)

  • The people at Market Strategies are great people, some of the best I have ever worked with (in 5 reviews)

Cons
  • Lots of "fire drills", long hours and it was no secret the benefits were subpar (in 4 reviews)

  • Flattery provides faster career advancement than job skills (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Former employee horrible atmosphere"

    Star Star Star Star Star
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    Free coffee in the break room

    Cons

    Full time admin staff seems to have the kick the cat syndrome. They leave their interviewers in the hands of incompetent lower managers.

    Advice to Management

    Deal with issues within the call center instead of hiding in your office.


  2. "Try to work somewhere else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, ON (Canada)
    Current Employee - Anonymous Employee in London, ON (Canada)
    Doesn't Recommend
    Neutral Outlook

    Pros

    Schedule flexibility and potential benefits

    Cons

    Negative work environment, condescending management, favourtism, low standard of expectations and behaviour

    Advice to Management

    Headquarters needs to take a hard look at the mismanagement of the London, ON branch


  3. "Would be an okay experience if more hours were offered and better pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Interviewer in Nashville, TN
    Current Employee - Phone Interviewer in Nashville, TN
    No opinion of CEO

    Pros

    Part time hours. Reading verbatim off of screen. being able to assist companies by completing surveys to improve customer satisfaction

    Cons

    Low pay, no benefits, part time offered only very strict environment

    Advice to Management

    No comment


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Nothing interesting about this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Livonia, MI
    Current Employee - Market Research in Livonia, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Market Strategies International full-time

    Pros

    Depending on the manager, you can work from home some days. That is pretty much it.

    Cons

    Highly political environment and promotions are based on friends promoting friends model so plenty of unqualified managers who don't know how to manage and can barely use basic MR tools such as SPSS. Managers are self serving and "add value" by escalating issues so it is a CYA type of culture. If you aren't in a sales role, you don't count even though you are expected to work 60 hours a week. There is no training for staff unless you are in Sales ("Client Manager"). Constant turnover and layoffs creating heavy workloads for those remaining. Company likes to hire people straight out of school but no real, meaningful training so lots of issues and stress. Would only recommend this firm to someone who is laid off. This isn't a place to join if you are looking for career advancement.

    Advice to Management

    Instead of placing pressure on the "doers" you really need to start looking at those who are in leadership IG roles not delivering what they have promised.


  6. "Monotonous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research Agent in London, ON (Canada)
    Current Employee - Market Research Agent in London, ON (Canada)

    I have been working at Market Strategies International (Less than a year)

    Pros

    Relaxed atmosphere, good people, chill

    Cons

    Extremely boring and repetitive, no incentive for surpassing quotas

    Advice to Management

    Add bonuses


  7. "It is very monotonous and there is no motivation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor in North Little Rock, AR
    Current Employee - Surveyor in North Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Market Strategies International part-time (More than a year)

    Pros

    Flexible hours
    No physical strain
    Can work extra hours

    Cons

    Sitting for long periods of time
    Very monotonous
    Place is not appealing
    Advancement through favoritism
    At the end of the month there is not enough work for everyone. Many are sent home very early
    Unsteady pay when it comes to the end of the month

    Advice to Management

    Give more motivation to employees
    Pay more attention to those who really do work


  8. Helpful (1)

    "Expanded Insights."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Market Strategies International part-time (More than 3 years)

    Pros

    The work force at MSI actually represents a dynamic portion of a transitional society.

    Cons

    Market Strategies can and does possess the capability of having a dynamic work force that can further accommodate eligible employees to home-based and/or virtual offices; therefore, I believe a cost versus benefit analysis should be seriously researched.

    Advice to Management

    During down times, a well-organized face-to-face meeting to communicate employee and management concerns would be a valuable asset to achieving the company's short and long term goals.


  9. Helpful (1)

    "Good place to learn about quantitative research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    High standards for primary research. People with good experience who are willing to mentor

    Cons

    Poor work-life balance. All other functions except business development is under valued. Flattery provides faster career advancement than job skills

    Advice to Management

    Consider investing in analysts and research managers.


  10. "Okay part-time gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Interviewer in Nashville, TN
    Current Employee - Telephone Interviewer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible shifts available with the option to choose the times you come in and leave (note that if you change your schedule, you must work that schedule for at least 30 days before changing it again if you need to; Provides paid training; positive work culture with fun supervisors (some) and co-workers; while a part-time position, they offer the ability to come in and work hours you are not scheduled for based on client needs and hours available; Promotion opportunities made available; Open door policy with all management

    Cons

    Low pay ($8, which goes to $8.75 after completing the 90 day probation period and .75 cent raises available after each year); Trainers/Supervisors not all trained to be or qualified to be in management and leadership positions; paid training provided but the curriculum contains many flaws; not allowed to use cell phone in down time (between calls as its an automated system that dials the numbers for you but has 1 to 2 minute delays between calls/ you can doodle and work in crossword puzzle/Sudoku books but cant read from actual books in between calls, which I find strange because I'm a big reader.

    Advice to Management

    Allow for employees to submit their comments and suggestions (anonymously if needed) and follow through with the suggestions; further develop the training curriculum so that it's not so dull and more interactive instead of requiring us to read the manuals from cover to cover


  11. "Market Research Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Market Strategies International full-time

    Pros

    Plenty of opportunity, great people, good work environment

    Cons

    Pay is not so great, company reluctant to promote, location, no 401k match


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