Market Strategies International Reviews | Glassdoor

Market Strategies International Reviews

Updated August 15, 2017
21 reviews

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21 Employee Reviews

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Pros
  • Flexible, good people, work from home options and really understanding with schedule (in 4 reviews)

  • The people at Market Strategies are great people, some of the best I have ever worked with (in 6 reviews)

Cons
  • Lots of "fire drills", long hours and it was no secret the benefits were subpar (in 5 reviews)

  • Flattery provides faster career advancement than job skills (in 3 reviews)

More Pros and Cons

  1. "Promising company; needs to pay attention to non-management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at Market Strategies International full-time (More than 5 years)

    Pros

    Great people in the Portland office but the Livonia office is highly corporate and very stuffy. Decent work life balance. Occasional training. Some managers are flexible with work at home and flex time.

    Cons

    No good / clear career paths. Lower than average industry pay. Very cut-throat environment; not at all collaborative. Very top heavy (upper management/vps) which leads to a great workload on analysts.

    Advice to Management

    Being top heavy hurts the organization. Need to recognize people for their work and make the company a much more collaborative environment which will promote greater teamwork and more innovation. Listen to your analysts, they are in the trenches everyday and have the 'spark' to take the company further.


  2. Helpful (1)

    "Expanded Insights."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Current Employee - Telephone Research Interviewer in North Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Market Strategies International part-time (More than 3 years)

    Pros

    The work force at MSI actually represents a dynamic portion of a transitional society.

    Cons

    Market Strategies can and does possess the capability of having a dynamic work force that can further accommodate eligible employees to home-based and/or virtual offices; therefore, I believe a cost versus benefit analysis should be seriously researched.

    Advice to Management

    During down times, a well-organized face-to-face meeting to communicate employee and management concerns would be a valuable asset to achieving the company's short and long term goals.

  3. "It is very monotonous and there is no motivation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor in North Little Rock, AR
    Current Employee - Surveyor in North Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Market Strategies International part-time (More than a year)

    Pros

    Flexible hours
    No physical strain
    Can work extra hours

    Cons

    Sitting for long periods of time
    Very monotonous
    Place is not appealing
    Advancement through favoritism
    At the end of the month there is not enough work for everyone. Many are sent home very early
    Unsteady pay when it comes to the end of the month

    Advice to Management

    Give more motivation to employees
    Pay more attention to those who really do work


  4. Helpful (1)

    "Great people, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Livonia, MI
    Former Employee - Anonymous Employee in Livonia, MI
    No opinion of CEO

    Pros

    They tend to hire very knowledgeable people, some have extensive industry experience.

    Cons

    Smart people don't always make good managers. Overall, company lacks quality staff managers; no consistent systems to develop employee talent across the company; no clear career path for employees.


  5. Helpful (1)

    "Good company to learn market research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Supervisor in South Bend, IN
    Former Employee - Senior Supervisor in South Bend, IN
    Recommends
    No opinion of CEO

    I worked at Market Strategies International full-time (More than 5 years)

    Pros

    Yo get to cross-train, and learn different aspects of supervisory positions.

    Cons

    Sometimes long, unpredictable work shcedule.

    Advice to Management

    Show more respect to hourly workers; many times, they have more experience and education that the managers do. If not for them, no one would have a job!


  6. Helpful (1)

    "Standard marketing research firm, but stable and growing opportunity in otherwise economically depressed area"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Scientist in Portland, OR
    Former Employee - Senior Marketing Scientist in Portland, OR
    No opinion of CEO

    Pros

    MSI is a stable and growing company, which seems to be unusual in Detroit. They have a strong and growing position in tracking research.

    Cons

    As with many marketing research companies their employees tend to lack business acumen. Lower level employees seem to feel there are few growth opportunities, with many employees stagnating in place for extended periods. For employees, lacks the breadth of experience found at other companies for which I have worked.

    Advice to Management

    Word on the street is that lower level employees are frustrated with an inability to grow professionally. I've heard this from several people.


  7. "good company for family person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Taipei (Taiwan)
    Current Employee - Product Manager in Taipei (Taiwan)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Market Strategies International full-time (More than 3 years)

    Pros

    liberal, work and life balance, full of opportunity internally

    Cons

    flexible, lack of centralized power to control oversea business

    Advice to Management

    be stronger to manage global business

  8. "Good post High-school survival job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveyor
    Current Employee - Surveyor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Market Strategies International part-time (More than a year)

    Pros

    Flexible shifts.

    Great for students with low living costs and going to school.

    somewhat familiar territory specially for those fresh out of high school.

    minimum wage, slightly higher wages for Spanish speakers.

    Variety of age groups, great for some new types of friendships.

    freedom to read, sow or do other things which calling. (except those requiring electronics)

    Friendly people for the most part.

    Cons

    very close to a dead end job. very few raise to higher levels of management and in y experience it took them more than 2 years each. i have worked there for over a year and a half.

    Hours are not very consistent though rarely lower than 20 per week.
    enough to survive on but not much if you aspire for more. the average for me has been about 24h/w when im scheduled for 28h/w.

    Innovation and creativity are not of value as a surveyor at MSI. this may have to do with it being a large franchise and there being significant layering of policies that make for a somewhat controlled and rigid environment.

    The high control environment can become frustrated for more mature individuals.

    Can get boring pretty quick.

    Performance incentives are not good. they add about 25 cents + to your hourly wage if you are a top performer after 3 month period reviews. which on a part time bases adds to about 2 extra bears a month, maybe 3. not that much. this for me and many others ive worked with, leads to aiming at a, "good enough" productivity to pass, but not good enough to excel since its just extra work without extra pay. basically, for lack of a better word, mediocracy is the standard.

    Advice to Management

    Set up a more profitable bonus structure. try to lower overhead costs and add those to surveyors at a per survey basis, calculated per complete per hour. this i think should enhance productivity and worker happiness. which might help keep employers for longer and lower training and turn over costs.


  9. "The Management, manager, supervisor and to everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checker
    Former Employee - Checker
    Recommends
    Neutral Outlook

    I worked at Market Strategies International full-time (Less than a year)

    Pros

    Fair enough for the salary.

    Cons

    so much pressure to all the workers...thats business anyway..

    Advice to Management

    Dont hold your empleyees, because you cannot achieve sales without them...dont put to much pressure on them, for the sake of achieving the sales...they are also human being who gets tired and have problems...


  10. Helpful (1)

    "Potential to be a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Flexible
    People that work there are highly intelligent
    Amazing HR
    Work Hard/Play Hard environment
    Great at giving back to the community
    Transparent
    You can talk to any senior level person at the company, even the CEO if you have an idea

    Cons

    Low salary
    Promotions are out of reach and unclear
    Hard to make changes internally
    Silo'd positions (little opportunity to branch out)

    Advice to Management

    Please don't let great talent slip away because you pay them too little and/or don't want to offer then career opportunities that allow them to make working at Market Strategies a lifelong decision.


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