MarketShare Reviews | Glassdoor

MarketShare Reviews

Updated January 21, 2017
11 reviews

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MarketShare President & CEO Lisa A. Hook
Lisa A. Hook
1 Rating

11 Employee Reviews

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Pros
  • I thought I had worked with some smart people in the past but MarketShare's team takes things to a whole new level (in 9 reviews)

  • Your can learn the most advanced marketing analytics (in 6 reviews)

Cons
  • Work/life balance is mediocre at best (in 6 reviews)

  • Long hours and high stress, frequently driven by managers who refuse to say (in 8 reviews)

More Pros and Cons

  1. Helpful (13)

    "Probably the worst senior management team I have ever worked with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Los Angeles, CA
    Former Employee - Director in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MarketShare full-time (More than 3 years)

    Pros

    9-5 job - not too much urgency in deliveries as they almost always get delayed anyway.
    Ok benefit. Free snacks

    Cons

    If you challenge the "system" you will lose your job for sure.
    Upper management is clueless about people management..
    Strategy and deliveries change constantly.
    Mentally draining place.

    Advice to Management

    There is something wrong in an organization when people keep quitting without even having a new job on hand.

    Stop asking people to write good reviews on glassdoor.
    Upgrade your product and IT leadership with people that actually know what leadership is.


  2. Helpful (15)

    "Bad attitudes and horrible technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategist in Los Angeles, CA
    Former Employee - Strategist in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    Pros

    Incredible people (the few that are friendly and willing to teach)
    Great opportunity to learn

    Cons

    Revolving door style turnover
    Some of the worst managers ever birthed
    More cliques than high school
    Management is not open to suggestions
    Bad tools and lack of QA at all levels
    Horrible technology that's slow and constantly broken
    No work life balance ...just work

    Advice to Management

    The medieval culture and attitude of a lot of senior managers is why the turnover is so high.


  3. Helpful (3)

    "Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Not much micromanagement. Employees dont understand the big picture

    Cons

    Lack of leadership skills among so called leaders


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (29)

    "Hostile Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at MarketShare full-time

    Pros

    MarketShare is a company full of promise. The strategy, modeling, and techincal teams are all extremely intelligent and capable. The company has a reputation for delivering results and as a leader in marketing measurement.

    Cons

    Unfortunately, MarketShare fails to live up to its full promise due to an unwillingness or inability to take on a corporate culture which verges on being THE definition "hostile work environment". I don't know many places where giving KY jelly and a picture of yourself as a gag gift for secret Santa would be considered work appropriate...but at MarketShare it might just get you a promotion. If you like mental abuse and consistent sexual innuendos, by all means. Take a job in MarketShare's NYC office. You'll love it.

    Advice to Management

    Take on the culture in the NYC office. Performance is important, but it shouldn't be allowed to trump professionalism. Allowing your SVPs to degrade subordinates, make sexually inappropriate comments, and sleep with staff shows a real lack of leadership.


  6. Helpful (8)

    "Better Technology Firms Out There"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at MarketShare full-time (More than a year)

    Pros

    Interesting space. Problem that MarkeShare potentially solves is on every CMO's radar.
    Pretty good services/client implementation team.
    Smart people. Some egos.

    Cons

    Less about software and more about manual process. Therefor Company cannot scale-not enough qualified people to build out the models and collect, append, augment the data.
    Product direction is poor. No CTO and CMO. This is more of a boutique consulting outfit. The software they deliver is a small portion of the overall solution, maybe 15%. Yet it's billed as a SaaS company. That's a stretch. They position this as SaaS to their clients and in their marketing.
    Culture is void.

    Advice to Management

    Management has never run an enterprise software company before and they don't understand how to scale.

    Big disconnect between senior management and employees. Strategist continually quiting because its a dead end job with no balance. Project burns out the strategists. Need to figure this out.

    Not venture capital backed. Private equity backed. There will never be an equity exit play except for the founders and a few senior management. Therefor they will never attract top Silicon Valley talent.


  7. Helpful (10)

    "Smart People and Great Ideas not translating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    I have been working at MarketShare full-time for more than a year

    Pros – An industry leader using innovative methodology seeking to address a decades-old challenge.
    Super smart, supportive, and fun teammates to work with.
    Remnants of a "start-up" culture (free soda)
    Big clients

    Cons

    Cons – -Low morale and lack of recognition for work (no visibility into raises/bonuses. Churn among top level employees, which also reflects poorly the value of having equity.
    -Constant technical limitations on data and software (creates more manual labor)
    -Over-selling capabilities/services beyond what the technology and teams can manage. At the end of the day the client points of contact make it work and it requires continually work with the client. All the while management wants to sell, sell, sell without understanding that software and the human resources needed to make it work scale quite differently
    -Growth seems to be slowing (it may not be, but nobody tells you) and there appears to be more penny-pinching unless you're at the top. Shifting to focus on sales is a fine idea if you have the necessary resources to support the intended growth, which isn't the case.
    -Limited ways to grow personally/professionally (on-the-job training to do very specific tasks; little that is transferable). You need to have the skill sets coming in and not expect to pick any new skills in the process. More and more is entering a black box.
    -Seems to be a complete disconnect with senior management. Management says we're winning business like crazy, the tools will be game changers, and they're reorganizing the company to support our evolution. Down in the trenches, employees are working long hours after given more work for no reward, are crippled by the technology designed to change the game, and end up leaving the company with no new skills.

    Advice to Management

    Advice to Senior Management – Focus on some cross functional training.
    Increase transparency from the top (a reviewer saying 'we have only lost 1 client in 5 years' is a victim of some PR machine).


  8. Helpful (13)

    "Good work..but toxic culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategist
    Current Employee - Strategist
    Doesn't Recommend
    Negative Outlook

    I have been working at MarketShare full-time (More than 3 years)

    Pros

    I have been working full time in Marketshare for more than 3 years.
    1) The work is interesting and the project pipeline is diverse

    Cons

    The company culture is toxic
    1) Clannish - Employees form their own cliques based on the team/project they work on. Even in the company sponsored events, the employees in different teams tend to socialize among their own group and rarely talk or interact with others outside their group.
    2) Arrogant - Some employees (especially the senior employees) come across as arrogant and condescending. You will often feel that your colleague/manager is more interested in proving that they are smarter than you , rather than work with you.
    3) Superficial - The company encourages a culture of superficiality, where your colleagues and upper management will smile and offer verbal encouragement to you, while preparing to ding and critique you in your review. Direct, honest feedback (other than the annual review) is rarely offered.

    The salaries are below average, and you will find it difficult to live in the high cost cities where Marketshare is situated. The company is no longer on a high growth trajectory and the upper management is more interested in squeezing as much as possible from existing employees, and therefore raises and bonuses are harder to get if you are not in upper management.


  9. "Don't prefer !!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Ops Engineer in Bengaluru (India)
    Former Employee - Tech Ops Engineer in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MarketShare full-time (More than a year)

    Pros

    1. Good Working Environment
    2. Not much work load
    3. Good Payroll

    Cons

    After Neustar Acquisition it has been unstable. No one knows what will happen on the very next moment(Layoff).


  10. Helpful (9)

    "Good people, pathetic management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bengaluru (India)
    Current Employee - Senior Software Engineer in Bengaluru (India)
    Doesn't Recommend
    Neutral Outlook

    I have been working at MarketShare full-time (More than a year)

    Pros

    Small teams, complete ownership, you are the God of your code. Doesn't matter what, how and why you do what you do if it works on production and demo goes fine, you are safe.

    Cons

    1. No relationship with enterprise kind of work.
    2. Environment is not at all professional but rather upper management treats people like servants
    3. Managing skill, HR is getting worse everyday
    4. It is sheer luck if you get the work you are promised during interview. They change teams and roles as if it is a joke.
    5. Beware of the payslip, a lot of things are included in the CTC but in hand is very less.
    6. Even if you have completed assigned work, you need to come early and leave late and pretend to be dedicated if you want to get a good raise.
    7. Bangalore team - is miles away from pure analytic. Real work happens in US. Here you just make an application that takes input and you make things adjust so that you get the expected output. In between what happens, nobody knows.

    Advice to Management

    Great vision, poor execution


  11. Helpful (7)

    "Hectic long hours of work with not clear planning or road-map!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bengaluru (India)
    Current Employee - Senior Software Engineer in Bengaluru (India)
    Recommends

    I have been working at MarketShare full-time (More than a year)

    Pros

    1. Exposure to technology
    2. Opportunity to work within/as a well built and well mannered product team.

    Cons

    1. Not clear vision about targets
    2. Expecting a lot with nothing shared back.
    3. Lack of transparency in HR Policies
    4. Salary breakups are not at all as per IT industry standards.
    5. Under estimate the product resources.

    Advice to Management

    1. Hire adequate resources
    2. Bring in transparency in terms of policies , improve HR process
    3. As MarketShare is no more a start-up, please stop exaggerating achievements as somethings done being a start-up.
    4. Recognize the effort and reward accordingly than acknowledge in few mere words.


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