MarketShare Reviews | Glassdoor

MarketShare Reviews

Updated March 17, 2017
18 reviews

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4.0
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MarketShare President & CEO Lisa A. Hook
Lisa A. Hook
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18 Employee Reviews

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Pros
  • I thought I had worked with some smart people in the past but MarketShare's team takes things to a whole new level (in 10 reviews)

  • Your can learn the most advanced marketing analytics (in 6 reviews)

Cons
  • Work/life balance is mediocre at best (in 6 reviews)

  • Long hours and high stress, frequently driven by managers who refuse to say (in 9 reviews)

More Pros and Cons

  1. "Strategist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MarketShare full-time

    Pros

    great product, smart colleagues, impressive clients

    Cons

    very math intensive, need to be on email at all times


  2. "Overall A Good Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at MarketShare full-time

    Pros

    This company has a lot hard working and dedicated employees.

    Cons

    inconsistent compensation across team member for similar titles

  3. "Good Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Great client roster, Strong Management, Flexible work culture

    Cons

    Fairly standardized work, Lots of changes


  4. Helpful (5)

    "Intellectually Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at MarketShare full-time

    Pros

    For the intellectually curious, the work we do can be very rewarding. There is always something new to learn, and we're constantly adding to and evolving our offering. On average, the caliber of the people working here is also very high, and personally,all the "cons" notwithstanding, I enjoy this job more than any I've had before. The work environment is relatively relaxed and friendly, not too serious or oppressively professional. The experience is valuable, highly transferable, and in high demand.

    Cons

    Our vision is to be a SaaS company, but the market reality is we are still in a services business because that's what client want and need from an analytics provider. That disconnect can sometimes make it feel like senior leadership is out of touch with their line managers, and I think as a consequence, we don't invest as much in our people as a services company should.

    As with any/all consulting work, clients can also be difficult and demanding, which adds a lot of stress to the job for those in a client facing role. This can also lead to internal tensions because our work and our success depends on a diverse, cross-functional team effort. Of course, experiences vary across accounts, but as a firm, improving cross-functional relationships have been made a priority.

    Advancement opportunities depends a lot on company growth, which isn't unique to our firm. During slower growth periods, waiting on someone to vacate a spot higher up tends to be the only way to advance, and of course, with new client accounts always come new opportunities.

    In the past, people have burnt out or otherwise lost their enthusiasm for the work over time because even as you advance, you're still doing a lot of the same work, albeit perhaps in a slightly more managerial capacity. Some opportunity to move into new functional areas does exist but not like at a large company.

    Advice to Management

    Make talent a higher priority. Invest in training, compensate people more generously, take time to celebrate the efforts of the team often. Treat your people well, they'll do the same for your clients well, and everyone wins. Free up leadership capacity, give them a mandate, and hold them accountable for coaching and developing junior talent. Build more feedback loops into our way of doing business without relying on so many surveys and formalized reviews, and use feedback from junior team members in the performance reviews for all managers at every level. Get rid of the a--holes (in the Bob Sutton sense).


  5. Helpful (1)

    "Overall Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy Manager in New York, NY
    Current Employee - Strategy Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at MarketShare full-time (Less than a year)

    Pros

    Good opportunity for growth;
    Reasonable pay (although could be better)
    Lots of training and exposure;
    Big clients, and interesting projects.

    Cons

    Long hours, Stress,
    Tight deadlines.
    Some internal organisational problems where cooperation between teams becomes challenging.
    Lack of cultural screening during the hiring process

    Advice to Management

    Try to streamline the process of software delivery in a better, smoother way. Gain some efficiency out of the software - currently not enough derived out of it


  6. Helpful (1)

    "Great learning environment and smart people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy Analyst in Los Angeles, CA
    Current Employee - Strategy Analyst in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at MarketShare (More than a year)

    Pros

    People are very passionate and smart. I like the fact that the company provides a very flexible schedule.

    Cons

    No 401(K) matching program, and no compensation if we don't take off vacation.


  7. "Data Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at MarketShare full-time

    Pros

    Big clients and good opportunity to learn technical skills

    Cons

    sometimes overtime work;
    low negotiation power with other team

    Advice to Management

    need to improve communication efficiency
    need to improve work environment for Data team

  8. "I've really enjoyed my first few months here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UI Developer in Los Angeles, CA
    Current Employee - UI Developer in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at MarketShare full-time (Less than a year)

    Pros

    Very flexible hours with unlimited vacation (I work from home one day a week).

    Everyone here is an expert in their field (so good for experience).

    Relaxed and friendly work environment.

    Pay is decent (I came in with no experience).

    Cons

    Benefits are average (no 401K buy-in amount matching).

    Training is almost non existent but they are working diligently on changing that.

    Advice to Management

    Management is very approachable here. The company has a very 'start up' feel to it.

    Maintaining this rather open line of communication between management and employee is important for the company's health in my opinion.


  9. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Los Angeles, CA
    Current Employee - Senior Manager in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at MarketShare full-time (More than 3 years)

    Pros

    a company has a lot of smart and dedicated people

    Cons

    high turn over rate for some reasons

    Advice to Management

    could do a better job on retaining talented and well trained people


  10. Helpful (3)

    "Great analytical analysis and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at MarketShare full-time

    Pros

    The analytics this company performs is valuable to clients and very interesting to work on. Finding ways to move this analysis capability into software the clients can use both for planning and tactical execution in offline and online marketing is the right goal. The reasonably flexible office hours are great for people with families and the LA office is a nice place to work. Most of the people are dedicated, great at what they do, and fun to work with. Salaries are not on the high end but reasonable.

    Cons

    Typical pains of a fast growing company -- how to balance customization of models and insights with the need to scale for more and more clients. Flexible software is part of the answer with clear focus and staffing on automation and scale goals. But there can be some long hours with too many projects.

    Advice to Management

    Would be really great to have a matching 401k type plan as a way help retain talent. EPUs seem too nebulous and uncertain to most people, while some sort of vesting in a matched savings plans seems much more concrete.


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