Marketo Reviews in Dublin, Co. Dublin | Glassdoor

Marketo Dublin Reviews

Updated February 23, 2017
6 reviews

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Dublin, Co. Dublin (Ireland)

3.4
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Steve Lucas
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6 Employee Reviews

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Pros
Cons
  • Work life balance can vary between roles but that's often a personal choice (in 15 reviews)

  • San Mateo location isn't ideal depending on where you live (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to be for customer support - fast paced and exciting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Dublin, Co. Dublin (Ireland)
    Current Employee - Customer Support in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marketo full-time (More than a year)

    Pros

    - Amazing people: the team is just the best
    - Cutting edge Marketing Automation Technology
    - Marketo integrates with many products and technologies which helps keep skills relevant in many fields
    - Good customers
    - Many opportunities to advance if you work hard

    Cons

    - Occasionally stressful
    - Work life balance can vary between roles but that's often a personal choice
    - Facilities haven't been great but we're moving to a new office soon so that should take care of things

    Advice to Management

    Things keep improving at Marketo - just keep listening to the employees and ensure that jobs remain competitive for the market.


  2. "Market leading product, but not market leading leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marketo full-time (More than a year)

    Pros

    Very good product "Market Leading".
    Ability to compete and win against bigger companies - Salesforce, Oracle, Adobe.
    Good atmosphere between colleagues and different teams.
    Communications with Leadership - Easy visibility and exposure to leadership and senior management as the company is still relatively small.
    Office - New high spec office space in Dublin.
    Benefits - Extremely good
    Compensation - In Sales is extremely good, if you can hit target (See Cons)

    Cons

    European Leadership - Poor at best, reflected in the high turnover of staff and inability to hire.
    Management - Most were good, but have left.
    Micromanagement - Is now KPI heavy and focussed on quantity. No macro assistance is given though ... it's up to you to deliver as an Individual. (No team focus or best practice).
    The best people are already gone - Losing smart people that are leaders, highly experienced and know the product inside out.
    Go to Market - In Corporate is high volume / low quality call centre style selling. Totally opposite to what the product offers Sales Organisations.
    Marketo is flexing away from SMB segment to MM and ENT, so it's now more difficult to win small deals against smaller vendors (Hubspot, Act-on and below compete aggressively on price).
    Sales Targets - Less that 20% hit yearly target ... abysmal. Very good sales people so the Targets are all wrong.
    C-Level - They all left after the Vista Equity acquisition. Will take a little longer to steady the ship.
    Culture - Trying to build a culture of "Great Place to Work" ... but have been trying that for some time, without changing anything ... other than the people.

    Advice to Management

    Look at the targets vs past performance and how that benchmarks in the SaaS industry. Listen to the Employees, don't sweep their feedback under the carpet. Lead don't Manage. Smart people need to be led by smart leaders, hopefully Steve and Vista can make the changes and bring in Smart Leadership to match a Winning Culture to a Winning Product.


  3. Helpful (5)

    "lack of trust"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Marketo full-time (More than a year)

    Pros

    medium size company where you can still contribute to the growth and share your thoughts with c level management.
    Good atmosphere and colleagues.
    new facilities.
    Good salaries

    Cons

    the company does not really know where it goes. lack of visibility.
    Then, promises are made but not respected.
    Spiff and bonus often forgotten.
    AEs are over valuated.
    maybe it reveals a certain lack of overall organization.

    Advice to Management

    Keep your promises or you lose credibility.


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  5. Helpful (7)

    "Great product, bad international go to market strategy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Marketo full-time (More than a year)

    Pros

    Very good and market leading product, smart people in the sales team

    Cons

    Terrible top management in Europe(nothing is good enough, process and KPI driven, no culture of embracing positive ideas, no flexibility in any matter) way to high targets as no one hits them even slightly,heavily understuffed in the go to market team, one in the sales team seams to be happy

    Advice to Management

    If no one in the sales team hit the target there it is fairly obvious that either the targets are too high or all sales guys are unqualified. It is 2016, boiler room management style will not get you anywhere in the long run


  6. Helpful (2)

    "Technical Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Team Lead in Dublin, Co. Dublin (Ireland)
    Current Employee - Technical Team Lead in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marketo full-time (More than a year)

    Pros

    Good friendly working environment, diverse projects, start-up feeling, great compensation & benefits. Possibility to contribute your footprint to a maturing product and organization.

    Cons

    US-centric company. Bigger projects and opportunities are in the US. Support from engineering outside the US will be more difficult. Could require a considerable amount of travelling.

    Advice to Management

    Decentralize engineering and decision making. Lighten the internal administrative machine.


  7. Helpful (3)

    "Simply a fantastic place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dublin, Co. Dublin (Ireland)
    Current Employee - Account Executive in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marketo full-time

    Pros

    - Flexibility
    - Culture of work hard / play hard
    - Great leadership team (From the very top down to local Management)
    - Great sales culture, if you love sales you will love working at Marketo
    - Great team / lots of smart and lovely people
    - Best product on the market, especially if you look at it from the point of view of the value customers get from the Marketo platform

    Cons

    - On boarding needs some work but this is a work in progress
    - Struggling to fill 20 words but I suppose if you are a strict 9-5.30 you might not like Marketo at least not in a sales role

    Advice to Management

    - Please keep doing what you are doing, super impressed with last announcement from C-level at the all hands hands where the future was mapped out and also some new HR policies to make Marketo an even better place to work



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