Marks & Spencer Reviews | Glassdoor

Marks & Spencer Reviews

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Found 2093 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
77%
Approve of CEO
Marks & Spencer CEO Steve Rowe
Steve Rowe
614 Ratings
Pros
  • "Good staff discount card immediately(in 291 reviews)

  • "Good pay with a good staff discount(in 178 reviews)

Cons
  • "Telling me I need to fill out a transfer request form which is only for permanent members of staff(in 44 reviews)

  • "I couldn't fault my experience with M&S(in 78 reviews)

More Pros and Cons
  1. "Per Una Culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marks & Spencer full-time

    Pros

    Very entrepreneurial environment. Office location in the Cotswolds very natural.

    Cons

    Management is run through fear, HR is non existent with no induction, training or development. Basic's such as job descriptions do not exist.

  2. "good"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bluewater, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for more than a year

    Pros

    The process of application is easier than most jobs and they always give you a chance to sell yourself at an interview even though you have no experience.

    Cons

    Role play is kinda long ngl but o well job needs to be done to get that shmoney.

  3. "sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Marks & Spencer part-time

    Pros

    good team to work

    Cons

    hours differs to get the timing to work

  4. "Part time"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Marks & Spencer part-time

      Pros

      I like this company because it has got all kinds of clothes

      Cons

      I think there is no cons

    • "Great temp job for students"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Marks & Spencer full-time for more than 2 years

        Pros

        Great team! Mostly fun and fast paced time flies by

        Cons

        Some managers were very great but some definitely lacked appreciation.

      • Helpful (1)

        "Finance"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I worked at Marks & Spencer full-time

        Pros

        Challenging work environment. Everyday you will face a new challenge.

        Cons

        Lot of manual work involved. Lack of support from seniors.

      • "Part time job"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I worked at Marks & Spencer part-time

        Pros

        Friendly place to work and colleagues always helpful

        Cons

        During busy period you can be completely rushed off your feet

      • "Marketing"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends

        I worked at Marks & Spencer

        Pros

        Fast paced, multiple projects (Food, Clothes, Beauty), team oriented, constant learning & training

        Cons

        competitive, weak position towards young audience limits marketing projects

      • "Fast paced, political but if you can play the game very rewarding"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Commercial Manager 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Marks & Spencer

        Pros

        Good training - retail and management training. Staff discount card. Will work with a wide range of personalities and abilities.

        Cons

        Political, wide gap between HO and stores. HO staff more easier to get promotion. Company doesnt promote enough. HR has vicious policies on sick pay.

        Advice to Management

        Review HR system and practices. Doesnt care about work/life and encourages burnout when in mgmt.

      • "Christmas temp"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Barista in Aberdeen, SD
        Recommends
        Neutral Outlook
        Disapproves of CEO

        I worked at Marks & Spencer for more than a year

        Pros

        - nice workforce - management recognise talent - good benefits 25% discount from the outset

        Cons

        - long hours - stressful queues at Christmas - some rude customers to deal with - only given 2 uniforms

        Advice to Management

        Think about the cafe system and ways to better distribute the staff to be able to get things done quicker. Other than that the management was excellent in My opinion

      Found 2093 reviews