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    Marks & Spencer Reviews

    Updated January 21, 2019
    1,991 reviews

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    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marks & Spencer Chief Executive Steve Rowe
    Steve Rowe
    574 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Telling me I need to fill out a transfer request form which is only for permanent members of staff" (in 44 reviews)

    • "I couldn't fault my experience with M&S" (in 78 reviews)

    More Pros and Cons

    1. "Per Una Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Marks & Spencer full-time

      Pros

      Very entrepreneurial environment.
      Office location in the Cotswolds very natural.

      Cons

      Management is run through fear, HR is non existent with no induction, training or development. Basic's such as job descriptions do not exist.

    2. "good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Bluewater, AZ
      Current Employee - Anonymous Employee in Bluewater, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marks & Spencer part-time (Less than a year)

      Pros

      The process of application is easier than most jobs and they always give you a chance to sell yourself at an interview even though you have no experience.

      Cons

      Role play is kinda long ngl but o well job needs to be done to get that shmoney.

      3. Join the Marks & Spencer team
      See Our Latest Jobs

    3. "sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Marks & Spencer part-time

      Pros

      good team to work

      Cons

      hours differs to get the timing to work

    4. "Part time"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer part-time

      Pros

      I like this company because it has got all kinds of clothes

      Cons

      I think there is no cons

    5. "Great temp job for students"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marks & Spencer full-time (More than a year)

      Pros

      Great team! Mostly fun and fast paced time flies by

      Cons

      Some managers were very great but some definitely lacked appreciation.

    6. Helpful (1)

      "Finance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marks & Spencer full-time

      Pros

      Challenging work environment. Everyday you will face a new challenge.

      Cons

      Lot of manual work involved. Lack of support from seniors.

    7. "Part time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marks & Spencer part-time

      Pros

      Friendly place to work and colleagues always helpful

      Cons

      During busy period you can be completely rushed off your feet

    8. "Marketing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      Pros

      Fast paced, multiple projects (Food, Clothes, Beauty), team oriented, constant learning & training

      Cons

      competitive, weak position towards young audience limits marketing projects

    9. "Fast paced, political but if you can play the game very rewarding"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Commercial Manager
      Former Employee - Commercial Manager
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      Pros

      Good training - retail and management training. Staff discount card. Will work with a wide range of personalities and abilities.

      Cons

      Political, wide gap between HO and stores. HO staff more easier to get promotion. Company doesnt promote enough. HR has vicious policies on sick pay.

      Advice to Management

      Review HR system and practices. Doesnt care about work/life and encourages burnout when in mgmt.

    10. "Christmas temp"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Barista in Aberdeen, SD
      Former Employee - Barista in Aberdeen, SD
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marks & Spencer (Less than a year)

      Pros

      - nice workforce
      - management recognise talent
      - good benefits 25% discount from the outset

      Cons

      - long hours
      - stressful queues at Christmas
      - some rude customers to deal with
      - only given 2 uniforms

      Advice to Management

      Think about the cafe system and ways to better distribute the staff to be able to get things done quicker. Other than that the management was excellent in
      My opinion