Marks & Spencer Reviews
Updated May 24, 2022
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Found 6,084 of over 6,943 reviews
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Top Review Highlights by Sentiment
- "Good pay compared to other retail stores and the pay often goes up after a while." (in 670 reviews)
- "Most colleagues are friendly and personable; more of a 'we're all in this mess together' kind of friendship." (in 275 reviews)
- "Poor management at time because too many managers on departments that they are not fit to run and just 'wig it'." (in 457 reviews)
Ratings by Gender
This rating reflects the overall rating of Marks & Spencer and is not affected by filters.
- Current Employee★★★★★
Pros
Amazing workspace, and team to work with.
Cons
Too far from home, wanted to earn more.
Hi there, thank you for leaving us a review. It is lovely to hear that you find us an amazing place to work and have an amazing team as well. We are always trying to find ways to improve, we appreciate your feedback. Marks and Spencer
- Current Employee, less than 1 year★★★★★
Pros
Hours Benefits Salary flexibility Team
Cons
Busy days Managers Expectations Full work load
Continue readingMarks & Spencer Response
Hi there, thank you for leaving us a review. We are glad to hear that you are happy with your hours, staff benefits, pay, flexibility and that you have a good team of colleagues. We are always trying to find ways to improve, we appreciate your feedback. Marks and Spencer
- Former Employee, more than 3 years★★★★★
Pros
No overdues on payments, nivel people to work with
Cons
Low salary, no chance of internal grownth
Marks & Spencer Response
Hi there, thank you for leaving us a review. We are glad to hear that you had nice colleagues. We are always trying to find ways to improve, we appreciate your feedback. Marks and Spencer
- Former Employee★★★★★
Pros
pretty chill since they understand that it is my first retail job made many friends as the shop is mostly part-timers
Cons
might need to work overtime some day management is ok for food department, but there were some drama on the ladies department
Marks & Spencer Response
Hi there, thank you for taking the time to leave your review! We're glad to hear that you made many friends and enjoyed your time with us. We advise our Colleagues to link in with their Line Manager if they they have any concerns about their hours, to find a solution together. We appreciate your feedback. Marks and Spencer
- Current Employee, more than 1 year★★★★★
Pros
Great workers. Flexible when trying to
Cons
Horrible hour’s bad management bad
Marks & Spencer Response
Hi there, thank you for leaving us a review. We are glad to hear that you had great colleagues and flexible shifts however it is disappointing to hear the concerns you have raised. In these instances, we would always recommend that colleagues link in with another Manager or their local Big Rep so that they can get the support they need in resolving any issues/hardships they face. Marks and Spencer
- Former Employee, less than 1 year★★★★★
Pros
The people were lovely and it was well organised
Cons
Long hours and can be very tiring
Continue readingMarks & Spencer Response
Hi there, thanks for leaving us a review! We’re glad to hear that you enjoyed your time with us. We advise our Colleagues to link in with their Line Manager if they have any concerns about their hours, to find a solution together. Marks and Spencer
- Former Employee, more than 1 year★★★★★
Pros
Good training and a healthy work environment
Cons
Some management were not great man-managers
Marks & Spencer Response
Hi there, thank you for taking the time to leave your review! It's great to hear that you enjoyed the working environment and training. We're sorry to hear that you weren't fully supported by some managers. In these instances, we would always recommend that colleagues link in with another Manager or their local Big Rep so that they can get the support they need in resolving any issues/hardships they face. Marks and Spencer
- Former Employee★★★★★
Pros
Great company and lot of great things
Cons
Not so bad, its a great company
Marks & Spencer Response