Marks & Spencer Reviews | Glassdoor

Marks & Spencer Reviews

Updated January 21, 2019
1,991 reviews

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3.5
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Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
574 Ratings

Employee Reviews

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Pros
Cons
  • "Telling me I need to fill out a transfer request form which is only for permanent members of staff" (in 44 reviews)

  • "I couldn't fault my experience with M&S" (in 78 reviews)

More Pros and Cons

  1. "Per Una Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time

    Pros

    Very entrepreneurial environment.
    Office location in the Cotswolds very natural.

    Cons

    Management is run through fear, HR is non existent with no induction, training or development. Basic's such as job descriptions do not exist.


  2. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bluewater, AZ
    Current Employee - Anonymous Employee in Bluewater, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time (Less than a year)

    Pros

    The process of application is easier than most jobs and they always give you a chance to sell yourself at an interview even though you have no experience.

    Cons

    Role play is kinda long ngl but o well job needs to be done to get that shmoney.

  3. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marks & Spencer part-time

    Pros

    good team to work

    Cons

    hours differs to get the timing to work


  4. "Part time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer part-time

    Pros

    I like this company because it has got all kinds of clothes

    Cons

    I think there is no cons


  5. "Great temp job for students"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marks & Spencer full-time (More than a year)

    Pros

    Great team! Mostly fun and fast paced time flies by

    Cons

    Some managers were very great but some definitely lacked appreciation.


  6. Helpful (1)

    "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer full-time

    Pros

    Challenging work environment. Everyday you will face a new challenge.

    Cons

    Lot of manual work involved. Lack of support from seniors.


  7. "Part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer part-time

    Pros

    Friendly place to work and colleagues always helpful

    Cons

    During busy period you can be completely rushed off your feet

  8. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Fast paced, multiple projects (Food, Clothes, Beauty), team oriented, constant learning & training

    Cons

    competitive, weak position towards young audience limits marketing projects


  9. "Fast paced, political but if you can play the game very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Manager
    Former Employee - Commercial Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good training - retail and management training. Staff discount card. Will work with a wide range of personalities and abilities.

    Cons

    Political, wide gap between HO and stores. HO staff more easier to get promotion. Company doesnt promote enough. HR has vicious policies on sick pay.

    Advice to Management

    Review HR system and practices. Doesnt care about work/life and encourages burnout when in mgmt.


  10. "Christmas temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Aberdeen, SD
    Former Employee - Barista in Aberdeen, SD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer (Less than a year)

    Pros

    - nice workforce
    - management recognise talent
    - good benefits 25% discount from the outset

    Cons

    - long hours
    - stressful queues at Christmas
    - some rude customers to deal with
    - only given 2 uniforms

    Advice to Management

    Think about the cafe system and ways to better distribute the staff to be able to get things done quicker. Other than that the management was excellent in
    My opinion