Marks & Spencer Reviews | Glassdoor

Marks & Spencer Reviews

Updated Oct 21, 2019

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
73%
Approve of CEO
Marks & Spencer CEO Steve Rowe
Steve Rowe
788 Ratings
  1. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Associate 

    I worked at Marks & Spencer full-time for less than a year

    Pros

    Great management team, well organised and healthy working environment

    Cons

    Truthfully there weren't too many cons

    Marks & Spencer2019-08-02
  2. Helpful (1)

    "nice 3 weeks of work expericne"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Bluewater, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer full-time for less than a year

    Pros

    you get your own badge and keys

    Cons

    you can t apply for any marks and spincers for 12 months if you don t pass the questionnaire for any job at marks and spencers which is a bad rule to do in retail 6 months it not bad but not 12 months those don t why i don t apply now

    Advice to Management

    stop the 12 months can t apply again and let people still apply if they don t get the questions right and not denied them of applying and give people a Chance like everyone should have in life

    Marks & Spencer2019-05-31
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  4. "Per Una Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time

    Pros

    Very entrepreneurial environment. Office location in the Cotswolds very natural.

    Cons

    Management is run through fear, HR is non existent with no induction, training or development. Basic's such as job descriptions do not exist.

    Marks & Spencer2018-12-03
  5. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bluewater, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    The process of application is easier than most jobs and they always give you a chance to sell yourself at an interview even though you have no experience.

    Cons

    Role play is kinda long ngl but o well job needs to be done to get that shmoney.

    Marks & Spencer2018-11-27
  6. "Part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer part-time

    Pros

    Friendly place to work and colleagues always helpful

    Cons

    During busy period you can be completely rushed off your feet

    Marks & Spencer2017-08-23
  7. "Amazing - but probably varies store to store!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Operative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    - Their online system allows you to basically do everything without having to chase down your supervisor/manager (a big plus for introverts I think). You can: (1) view your rota, (2) change your availability and (3) book holidays off (and at the same time view everyone else's dates booked off so that you can make better decisions with yours). - Their contracted hours are good in terms of the amount they are able... to offer. Also, there is also plenty of extra shifts if wanted/needed. - Their staff lounge is fantastic! Very big and spacious, lots of tables and chairs (can spread out easily), a TV and lots of freebies. They provide tea, coffee, milk (sometimes non-dairy is provided if enough people request it though), fresh fruit (bananas, apples, pears, oranges, etc., changes occasionally), bread (white, brown, different varieties), condiments (salt, pepper, butter, ketchup, mayo, etc.). Several microwaves are available for heating up food, as well as a couple of toasters. Plastic cutlery, plates and cups are available. Best of all is the unlimited coffee machine that dispenses a variety of the usual stuff (latte, mocha, cappuccino, americano, espresso, etc.). They have a couple of desktop PC's at the back which staff can access for personal use or to login to their M&S account. - Their staff discount is generous at 20%. This may not make too much of a difference considering how M&S is already a bit more expensive than some of the cheaper supermarkets. However, the discount works on all their sales, offers and reductions which often leads to ridiculous bargains if timed well!

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    Cons

    - At the time, they'd advertise their positions with a rate of "£8.50-£9.00", not stating anywhere that £9.00 would only be paid after a probation period. It took 6 months before I was paid the same £9.00 as everyone else on my team for the same amount of work. - Depending on the supervisor/manager, they will not get stuck in and help unless desperate. - All of their contracts require you to work at least one... Saturday in a two week period and there is no way around this.

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    Marks & Spencer2019-10-21
  8. "Great"

    StarStarStarStarStar
    Former Employee - Fashion Stylist in Bangalore
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marks & Spencer full-time for less than a year

    Pros

    Good place to learn the retail world and front head team.

    Cons

    Team building skills and expertise at sales.

    Marks & Spencer2019-10-21
  9. "Great place to work with great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    Staff benefits Nice manager Good training

    Cons

    Seasonal staff need to be kept longer

    Marks & Spencer2019-10-20
  10. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Nottingham, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Amazing pay Customers are usually very nice

    Cons

    Staff are quite old Hence may not be as fun for younger staff

    Advice to Management

    Managers higher up don’t do much

    Marks & Spencer2019-10-18
  11. "Review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Section Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time for more than 10 years

    Pros

    Good Salary, reasonably caring about it's people.

    Cons

    Poor people management policies, mixed messages

    Marks & Spencer2019-10-16
Found 2538 reviews