Marks & Spencer Employee Reviews about "m amp s"

Pros

20% staff discount Salary is good for retail sector

Cons

- Always short staffed - Frequently underpaid, had to keep track of my extra hours every month and chase up missing hours they never processed - No training provided when you start - Progression is unlikely - Commercial managers come straight out of uni with no practical experience of how things work and poor people skills - Managers aren't consistent with discipline; people who slack are often let off the hook while harder workers who are expected to do everything are given all the responsibility if there are any issues If you want a monotonous role you don't care about where you just do your job and go home then m&s is suitable, but if you care at all about how your workplace is run you'll quickly become frustrated with the lack of common sense and impractical systems implemented here.

Pros

20% Discount on M&S Branded Food and Clothes, Great Friendly Staff, Brilliant Training, 28 Days Paid Holiday, Free Stuff at the Bakery when you’re working there until closing time, Paid Overtime.

Cons

No paid breaks, but that’s OK!

Pros

there is nothing that i want to mention

Cons

Everything. Love the M&S culture

Pros

M&S is a long established company that sell quality products. Making sure they provide high quality customer service, M&S continue to thrive in a competitive business environment. Not only does it provide a good salary, M&S also has a 20% Staff Discount which includes all items (the first round of sale reductions) Finally, the team is very friendly and work together to resolve any issues and help each other out , which makes it a positive working environment.

Cons

I thoroughly enjoyed my time at M&S and don’t have complaints about working for the company.

Pros

Almost all colleagues I have interacted with are friendly, helpful, and collaborative. Line managers are generally very supportive of development, even helping you to shadow colleagues outside of your own job scope. Pay is competitive for the industry and location, although this is admittedly a very low bar, to begin with. WFH and flexible hours are allowed (depending on your line manager), and senior staff encourages you to take time back when you need to stay late/come in early at busy times. 20% staff discount, which stacks with Sparks offers and other POS discounts, including sale items. The head office is in a good location, with a wide variety of options for lunch nearby, including two M&S food halls.

Cons

Messages from the upper leadership team are obscure at best on many occasions. Steve Rowe solicits questions on a regular basis, but answers give very little concrete information and take weeks to be given. Heads of have historically caused massive amounts of work at short notice for teams by signing off seasons and then at the last minute changing their mind, to the point of denying they ever approved it in the first place. Despite the overwhelming success of WFH during the lockdown, leadership has been very reluctant to give any concrete plans for flexible working going forwards even though the very fact we are still not back in the office shows that work can easily be done from home. Upper leadership changes on a frequent basis, preventing anyone from truly "putting their mark" on their area (comparisons to football managers spring to mind). Despite this, the significant sign-on bonuses and salaries are eye-watering to the staff scraping by in central London on well under £30k. Leadership are also reluctant to acknowledge sound suggestions from staff on how to improve stores.