Marlin Business Services Reviews | Glassdoor

Marlin Business Services Reviews

Updated March 3, 2017
38 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Jeffery Hilzinger
4 Ratings

38 Employee Reviews

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  1. Helpful (1)

    "Every day can be different, if that's what you want."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Development Manager in Mount Laurel, NJ
    Current Employee - Senior Business Development Manager in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marlin Business Services full-time (More than 3 years)

    Pros

    Great people to work with and a reasonable flexible work structure, depending on who you work with. Definitely an interesting job and can keep you on your toes or your heels.

    Cons

    Brutal industry and customers can be tricky. Thousands of obstacles to building good relationships. Remember the most reliable weapon in your arsenal is yourself

    Advice to Management

    Moral starts with take home salary so you don't have to worry about money while trying to make it.


  2. "interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ

    I have been working at Marlin Business Services full-time (Less than a year)

    Pros

    It can be a fun place to work. Flexible hours and is pretty laid back with very little stress.

    Cons

    Lack of of communication and there is not much accountability. Things could be running much more efficiently. Doesnt seem to be room for growth.

    Advice to Management

    Reward those who deserve to be rewarded. Start setting a good example so your subordinates do. it all starts at the top.


  3. "I enjoy every day at Marlin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - I T in Mount Laurel, NJ
    Current Employee - I T in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marlin Business Services full-time (More than a year)

    Pros

    Management is empowering people to get things done without a lot of overhead. Guidance is given and helpful. Good health benefits.

    Cons

    There are some that are bitter and have poor social skills, but they get called out by management pretty quickly. Corporation could promote education (No tuition reimbursement available) 401K matching is meager. a Little top heavy in some departments.

    Advice to Management

    Continue being approachable and open to listening.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Mount Laurel, NJ
    Current Employee - Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marlin Business Services full-time (More than 5 years)

    Pros

    We have new leadership which provides us the hope that things that were not right will get better. Marlin has great employee incentives and care tremendously about employee development.

    Cons

    There are some things that could be better about the company but nothing that is out of the ordinary. Many businesses struggle with the same things.

    Advice to Management

    Continue to focus on the development of your leadership


  6. "Accounting Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook

    I have been working at Marlin Business Services full-time (More than 3 years)

    Pros

    Growing company, new management, exciting environment. Great food, picnics, holiday events, end of month lunches, fitness center and Ping-Pong!

    Cons

    Company is growing and moving in the right direction.


  7. Helpful (3)

    "Business Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager in Mount Laurel, NJ
    Former Employee - Business Development Manager in Mount Laurel, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good training and tools, and they are well established and have ridden the ups and downs in the marketplace of commercial finance.

    Cons

    They told me I had a 2 year ramp-up time but in reality they only gave me 6 months. It takes a lot more than you think to be successful there.

    Advice to Management

    Keep your word and don't churn through employees.


  8. Helpful (5)

    "Anoymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very Flexible
    Great peer to peer relationships
    Good Benefits
    Food provided the last day of every month
    Pretzels provided every Friday
    Feel like your opinion matters
    Management is very understanding

    Cons

    401k match not equal to industry standard
    Mostly sales driven company
    not sure about long term growth

    Advice to Management

    contribute more to employees 401k
    revamp salary and commission to keep your hardworking employees from venturing to competitors


  9. Helpful (5)

    "Business Development Mgr."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Development Manager in Mount Laurel, NJ
    Former Employee - Senior Business Development Manager in Mount Laurel, NJ
    Doesn't Recommend
    No opinion of CEO

    I worked at Marlin Business Services (More than 3 years)

    Pros

    It started out as a job. Turned into a career but unfortunately became just another job.

    Cons

    Call Center environment. Management concerned about shareholders first and foremost. Then maybe their Vendors. Then maybe their end user/customers and then, lastly, their employees. It's a shame as it could have been and still quite possibly can be a very decent place to work but not until management realizes that their most important asset should be their employees first and foremost.

    Advice to Management

    Stop the madness!


  10. Helpful (3)

    "Okay place, no career path"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Mount Laurel, NJ
    Former Employee - Employee in Mount Laurel, NJ
    Doesn't Recommend
    Neutral Outlook

    I worked at Marlin Business Services full-time (More than a year)

    Pros

    Hours are consistent.

    cardio equipment and showers for employees.

    Cons

    HR is: their way or highway. no negotiating variation for anything. you get standard starting package. They don't care if you have 5 or 20 years experience.

    401k: they only match 1%

    top heavy management.

    CEO has a brother that makes google-search based decisions.

    offer floating holidays: can't use except next to an actual holiday.

    business dress clothes? we dont have visitors, why do we need to wear dress shirts to type?

    Advice to Management

    Modernize benefits package, compare existing employee salaries to new incoming.


  11. Helpful (1)

    "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is growing. Management is committed. The long range strategy is sound. The business is sustainable! Employees are being engaged. Marlin pays attention to its culture and enlists opinions on how to improve it.

    Cons

    The naysayers whi have left. People are not a fit in all organizations. We are are salespeople here. For some, its just not their gig. Accept it, move on and stop griping about it. Find something you're happy with.

    Advice to Management

    Keep listening to your employees! The dividends are huge!



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