Marmot Reviews | Glassdoor

Marmot Reviews

Updated June 29, 2017
23 reviews

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1.9
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Eric Reynolds and Dave Huntley
10 Ratings

23 Employee Reviews

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  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Marmot full-time

    Pros

    Great industry to work in. Awesome product, good discounts on Marmot product and other outdoor gear.

    Cons

    New corporate ownership has really changed the who and what that made Marmot great in years past. Time will tell how this plays out.

    Advice to Management

    Communication, communication, communication. The "need to know" mentality hurts employee moral. Just be totally open and honest, because we're all going to find out anyways.


  2. Helpful (2)

    "The culture needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rohnert Park, CA
    Former Employee - Anonymous Employee in Rohnert Park, CA

    I worked at Marmot (More than 3 years)

    Pros

    Fun events on and off the work site. Samples and other clothing offers. very big into exercise is a huge plus.

    Cons

    Very clickish, if your not in the Dept. click and just want to be a good worker, you risk being isolated. It is only fair to those whom play the game. It had the potential of being a good kick-back thong and shorts wearing environment, but the click kept it from being what it could, a comfortable environment to thrive in. (There are some very kind souls). Too much turnover in good workers.

    Advice to Management

    Hire people whom know how to be fair in Managing and reduce the constant turnover. Dispense more information to ALL employees, not just those in some Depts.

  3. Helpful (6)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Rohnert Park, CA
    Former Employee - Designer in Rohnert Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Marmot full-time (More than 3 years)

    Pros

    - Great discounts on quality outdoor products both from Marmot and ExOfficio, in fact ex employees keep a generous discount even after they leave.

    - Great discounts on parents company (Newell Brands fka Jarden Brands) other products.

    - Some really good people work there, genuine good people who will brighten your day. Though I would imagine this is shrinking with all the changes in leadership sadly. These are the people who keep you going in the tough times.

    Cons

    - C line management for the past 10+ years have slowly eroded the culture of Marmot as a brand, with the eventual ouster of Mark Martin as CEO it had a chance but in reality they probably should have cleared the entire C line. In 2016 they flattened the entire VP level of leadership to re-hire at a Director level instead? It was confusing but in the end they had far far too many people with manager, director, supervisor in title (some with zero to 1-2 direct reports). Guessing this was a Newell directive to clear out long time employees or simply cost savings in over head.

    - Technology investment was sparse, we were asked to design product on Mac's that were nearly 8 years old when I left. Other PC users had newer systems but not very good. It seemed they simply did not "get technology"

    - I've read others mention it is "clicky" there and it is to an extent but really there was just a point where it was clearly obvious that between Sales, Marketing and Design there was a huge disconnection that was a problem that started at the top level of leadership in each group. The toxicity of that permeated throughout the teams for some not all employees.

    - Leadership scaring off talented workers, something that was not exclusive to the Design department but people simply would not stay, sure they would always fill in the gaps but doesn't leadership see the issue with all the turn over? Or does it simply not matter? It seems to be the latter of the two.

    - Compensation: A colleague of mine interviewed at another outdoor company, they basically laughed out loud at this person when they heard how much the person made. Sad.

    Advice to Management

    - Try figuring out why workers continue to leave, get honest with your leadership for a change. It's clear that compensation is an issue for Marmot for talent retention.

    - If you don't already know it, not all people stay at Marmot because they love it or that it's an easy job. Some people are just waiting to leave, designers will come but will they stay? People will eventually find the confidence to get another job, but why do you want it to get to that?

    - Find a way to compete with the brands you tell people you compete with, it's hard to work at Marmot and say that we compete with Patagonia in realistic terms.

    My real hope is that Marmot is sold to someone who cares about this brand, someone or some organization that wants to bring back the quality that Marmot once was. If they don't it's likely that this brand will simply become the next outdoor retailer to land in Costco, Walmart, hell maybe even K Mart or other discount stores.


  4. "First Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marmot full-time

    Pros

    Great co-workers and product line.

    Cons

    Tough industry to work in these days.


  5. Helpful (8)

    "White Collar Sweat Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice product line, many great employees, some minor perks but not enough to make it a great place to work or inspire anyone.

    Cons

    Management at the top is filled with unwarranted ego. Horribly micro manages layers under him without having a clue as to what their work load is. I can honestly say that although I learned a ton working there, I also can say that it was one of the worst places I have ever worked at. Thankful to be gone.

    Advice to Management

    Get rid of Mark, Alison and top layer. Bring in fresh new blood. Promote good communication and care for the employees a little more.


  6. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Marmot's Employee discount is fairly high than the one right across at The North Face ( TNF - 50%)

    The job is rather easy.

    Learn the technology, greet, sell, teach, fold and be ignored a lot of the time by foreign tourist.

    Scheduling is a monster, if you're looking for the most hours imaginable don't come here. Go to The North Face

    Cons

    Patagonia and The North Face are bigger companies and can afford expensive contracts to boost their Social Media activity but Marmot can do just that if not better.

    Due to the lack of interesting content on Social Media platforms, you get extremely low traffic in stores.

    Also, did we talk about sizing? Oh man, it's horrible. Nothing fits.

    Advice to Management

    The managers in the stores are top notch, corporate has to do more campaigns to boost sale in store and make the brands reputation better.


  7. Helpful (11)

    "Good old boys network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rohnert Park, CA
    Former Employee - Anonymous Employee in Rohnert Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Marmot (More than 5 years)

    Pros

    Laid back office atmosphere, good benefits, employee discount. Some good opportunities come but they are rare.

    Cons

    Odd politics, little opportunity for advancement, inneffective marketing, too many non-professionals in management, favoritism, not open to new ideas, afraid of trying anything new. Liars at VP level. Discrimination if you're not a part of the "inner circle". Rules change quickly and selectively if you're on the outs, and it really only takes something small and personal.

    Advice to Management

    Some awful people in upper management were recently canned or quit, but one big one still needs to go.

  8. Helpful (3)

    "A total and absolute disppontment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Engineer in Rohnert Park, CA
    Former Employee - Product Engineer in Rohnert Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some benefits, nothing to write home about.

    Cons

    Awful management; totally agree with what others have written here..

    Advice to Management

    Fire some of the folks who've been here for 30+ years..


  9. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Windsor, CA
    Former Employee - Anonymous Employee in Windsor, CA
    Doesn't Recommend

    I worked at Marmot (More than 8 years)

    Pros

    Perks, discounts, gym, expresso machine, parking

    Cons

    Strictly corporate culture, lack of communication, teamwork and support

    Advice to Management

    Stepping over dollars to pick up pennies


  10. Helpful (11)

    "The sad part is...I did read the reviews before accepting a job here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rohnert Park, CA
    Former Employee - Anonymous Employee in Rohnert Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    •Laid back atmosphere/nice office

    •Occasional free samples

    •Reasonable work-life balance (and that's because the cheap skate management does everything they can in order to not pay for overtime).

    •One of the very toxic/controlling/contradicting senior level managers has resigned! More of this throughout the company needs to happen!!!

    Cons

    LOCATION
    •Sonoma county may be beautiful, but it is essentially still considered to be the boonies. It's hard for the company to recruit experienced people because of location (and pay...more on this below)

    MANAGEMENT
    •Composed of unapproachable, disingenuous, unsupportive, down talking/condescending/patronizing, consistently contradicting & TOXIC team of know-it-all's who become threatened the moment anyone beneath them shows any amount of evidence that they might know more than they do. (Note: this is not exclusive to just my department)

    •Positive reinforcement is mostly non existent. If any kind of a compliment is given, then it's done so in a patronizing manner.

    •Most of the appointed team leaders within in the last 5 years or less don't even have the necessary technical training or years of experience prior to getting their promotions as supervisors (whatever they know how to do now was learned on the job...which I suppose means that they have the right to parade around like know-it-alls).

    •Advancement is purely based on how far you're willing to crawl up a senior level mangers arse and where you rank on their nepotism-meter.

    PROCESS
    •Archaic way of doing things. Tech packs are built in Excel while their competitors use more efficient/sophisticated tools like PLM.

    •No ownership of product category. Set up is so that everyone takes turns working on a style & so that you are not working on the same style over & over again. And if the next sample comes in worse than before? That gets blamed on whoever wrote the last comments.

    •Employee purchase process is a joke. Although the discount is good, the means in which to buy their stuff is archaic (manually fill out a paper form, put it in the processors inbox & wait up to a month at times before you receive your order).

    PAY/BENEFITS/PERKS
    •Most are non-exempt pay status (again, not limited to those in my dept), meaning that you have to clock in/clock out as if you work at McDonalds.

    •EXTREMELY poor pay rates. Let me put it this way...the higher ups were willing to fork over 5 million bucks for a controversial Super Bowl commercial that promoted a form of bigotry, yet won't let you negotiate a livable wage @ the beginning of the hiring process that matches the EXCESSIVELY HIGH COST OF LIVING in the Bay Area.

    Advice to Management

    Down talking and instilling fear amongst your team, ripping them to shreds in their performance reviews over non-valid, petty details is not leadership. It's HARASSMENT.


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