Marqeta Reviews

Pros

-Incredible product market fit resulting in hyper revenue & employee growth -Strong culture of talented people who deeply care about our customers, product & team -Exciting customer roster across fintech, banking & tech (Square, JPMC, Instacart, Coinbase etc.) -Constant growth learning environment where you wear many hats and leaderships invests in career development. Everyone has a big impact. -Flexible work policy where employees can work from anywhere that empowers them to do their best work

Cons

-Leadership changes -Payments are complex and it isn't an industry for everyone -Hyper growth results in constant change, growing pains, new leaders, building new structure and doing lots of firsts which is exciting but can be tiring

Pros

Marqeta is a great place to work if you are looking for a fast paced environment where you can be a contributor to the growth of the department . The pace is fast, but the people you work and collaborate with are the best of the best. I've been given numerous opportunities for growth and to partner with different teams. This is truly an environment of collaboration. Leadership from Jason Gardner is genuine and he truly cares about the culture and the people of the company.

Cons

Work/Life balance can be improved. Working in this environment is good, but long hours and working through the weekends needs to improved.

Pros

1. Culture The company in general has a very upbeat, transparent, and engaging culture. It commits to its values. Since I started working here, I have witnessed a sincere push to make things better, including our products, internal processes, communications, and working environment. These are things which are never perfect, and I feel that most people at Marqeta, including upper management, consistently strive to adapt and improve all areas of the business. In my experience, most people respond well to respectful, critical feedback. Standard procedure is to approach problems in a blameless and constructive manner. 2. Diversity The workforce is incredibly diverse with regard to socio-economic background, race, ethnicity, and education. In my experience, team members are respectful and inclusive of all individuals regardless of sexual orientation, gender, and other differences. Employees generally seem to make a concious effort to help everyone feel that they belong. 3. Compensation From my perspective, Marqeta seems to have very competitive salaries and meaningful equity. The company demonstrates that it values its workforce by providing substantial pay and benefits. 4. Management Every management team I've ever heard of has people severely criticizing them and their leadership. That is no different here. Managers are people too, and they make mistakes. The important thing to me is that they recognize them, accept them, and constantly strive to improve. I feel most management at Marqeta does this. Not all, but most, which is far more than I can say about other places I've worked. 5. Trust Leadership places a great deal of trust in each employee. This has been a remarkable contrast from my previous employment, where employers appeared relatively distrustful of employees motivations and interests. Not so here. I feel Marqeta respects and trusts its people to do their work and do it well, while implementing procedures and infrastructure to avoid, mitigate, and learn from honest mistakes. 6. Product Marqeta's card products are amazing. We're hitting a market with enormous potential. While improvements can always be made, I feel we're moving in the right direction here.

Cons

1. Tech Debt This is probably true for almost any tech company growing out of its start-up phase, but the tech debt at Marqeta is real and significant. A LOT of effort has been going into paying down this debt, but there is still a lot to do here. Maintaining aging systems and processes is an unpleasant reality for most teams as we simultaneously build out new features and capabilities. An unfortunate side-effect of this is that teams have less room for thoughtful innovation. We are under pressure to build more while keeping the older systems fully functional, which is straining engineering resources. Adding more to the workforce is helping here as well, but it will likely take some time to have a significant effect. 2. Prioritization Challenges Teams at Marqeta have struggled to optimally prioritize work. A recent procedural change to improve the situation is being implemented (V2MOM), and though it has not yet been fully put to the test, I'm cautiously optimistic that it will have positive impacts in the way we prioritize our efforts moving forward. 3. Fires The reality of working with critical production software that never sleeps is that when things fail, sometimes you've got to be the one willing to get up at 3am to fix it. Occasionally you'll be working some crazy hours. My first week on call was quite eventful (unfortunately) and I ended up working several hours over the weekend. Team support works wonders here. My group has been excellent about trading schedules and giving team members a break when its needed. I'm not sure if that behavior is widespread throughout the company, but it absolutely needs to be. That said, as more of our outstanding tech debt is tackled, the breadth and severity of fires is improving. Our team's on-call shifts have, thankfully, seen far fewer incidents over the past several weeks. As the company matures, and our processes, procedures, and codebase improves, I suspect on-call shifts will continue to improve as well.

Pros

- Company culture and true investment in its people - We are here to build something, together - Critical opinions for business decisions and initiatives matter - Perks and HR benefits are top-notch - Diversity and inclusion is not just a passion but a mindset for the organization, always willing to learn and grow

Cons

- With growth, sometimes can lead to "too many cooks in the kitchen." - A clear ladder for individual contributors versus managers./leads is needed But I know both management and specific teams are working to remedy these cons, so I'm glad they're listening to its employees.

Pros

Great product market fit. Smart people to work with.

Cons

Too much turnover in talents and upper management

Pros

1. THE PEOPLE AND ATTITUDES: This is my first time at a start up, but in comparison to typical corporate cultures, it's very refreshing to be part of such a motivating and supportive culture. I feel like I can speak freely and all input (regardless of level) is valued. 2. LEADERSHIP AND VISION: the company has some kinks (what company doesn't?), but leadership holds themself accountable and focus is on how to improve the business (not on blaming people). The company goals are challenging but realistic and I'm excited to see where Marqeta grow/progress.

Cons

In the past, writing up the cons is the easy part but I'm struggling this time, which is a good thing. The main challenge I see is being short on resources, which is creates a significant backlog. However, that's a standard problem across industries right now and we continue to hire new Marqetans!