Marqeta Reviews
Updated May 31, 2023
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Top Review Highlights by Sentiment
- "Great benefits and we get a nice additional perk to help cover working from home expenses." (in 13 reviews)
- "There is also a great LD team with access to various training sites including Udemy." (in 11 reviews)
- "IPO company, but leadership is aware of them and are transparent in the process to fix them." (in 11 reviews)
- "The management is aware of it and at a team level effort is being made to rectify this." (in 6 reviews)
- "managers lie about career opportunity timeline, are incredibly vindictive and narcissistic, pretend to have your back." (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Marqeta and is not affected by filters.
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- Veteran Status
- Former Employee, more than 3 years★★★★★
Pros
Company flexibility,Salary, & Benefits with good employees and managers.
Cons
The company is going through layoffs and doing some re-organization changes.
- Current Employee, more than 1 year★★★★★
Pros
Overall, a great company to work for with a very supportive culture
Cons
not doing well financially so had to undergo huge workforce reduction
- Current Employee, more than 1 year★★★★★
Overall is great
May 27, 2023 - Software Engineer in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
Good ppl, WLB, good working culture, remote-friendly
Cons
politics, poor management, portfolio not diverse
- Former Employee, more than 5 years★★★★★
It has been a great place
Apr 12, 2023 - Senior Software Engineer in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
Marqeta has an insane amount of potential. A fast but generally humane pace, and wonderful coworkers. The reality of impacting the world around you is also huge. Seeing your work reflected all over the place has been really huge for me.
Cons
Maybe lots of companies deals with this, but Marqeta lost a lot of its soul in its growth. The transition from a small, scrappy, startup to a larger company has cost a lot in terms of how it feels to work here, to feel lost in the churn, and to have management see numbers instead of people.
Thank you so much for taking the time to share your review of the 5+ years you spent here at MQ. I’m glad to see you found joy and meaning in the global impact of your work. You are right that since 2020 we have grown from under 300 teammates to nearly 1,000. That level of change can feel disorienting and there is an element of loss that is important to acknowledge, as new teams, functionaries, and norms are being built. I'm glad that overall you had a postive experience.
- Current Employee, more than 1 year★★★★★
If you're considering MQ - read this!
Feb 25, 2023 - Delivery TeamRecommendCEO ApprovalBusiness OutlookPros
Over the past two years I had the opportunity and pleasure to work for a company that was initially seen as a progressive, forward company. We had true diversity, 90% women in leadership, and an incredible CEO (Jason) who has recently stepped down.
Cons
Unfortunately, once MQ went public it fostered a toxic work environment, people leaving in droves and no direction (not to mention the stock plummeted and hasn't bounced back) One of the main issues was the lack of direction and ever changing leadership. This led to confusion, frustration, and a general feeling of distrust among employees. Additionally, there were instances of favoritism and unprofessional behavior from certain members which further contributed to a negative workplace culture. If you want to get promoted here, you have to play the game.
Marqeta Response
Chief Human Resources Officer
Our company culture is what drives our success, and we are incredibly proud of what we’ve built to this point. With that said, we do understand that everyone’s experience at Marqeta might not be the exact same, and we appreciate you sharing your feedback. As a fast-growing and newly public company, we have gone through changes, but we believe we the position we are in now, with the leadership team we have, will set us up for success in the future and we are excited about what’s next. In regards to any favoritism and unprofessional behavior, please don’t hesitate to share this with your manager, HRBP or myself. This does not line up with how we envision our people and culture, and the door is open to seeing how we can make improvements.
- Former Employee, more than 1 year★★★★★
Some great people to work with but the product is very badly engineered
Feb 2, 2023 - Security Engineer in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
- Some great people to work with. - Cool mentorship programs for women. - Good-to-average salary. - Leadership is always open to hear feedback. - Great diversity focus (don’t know if this is still like this, better to ask for more info if interviewing).
Cons
- Legacy code and unmaintainable applications. - Bad hiring practices lead to team friction. - Poor diversity at upper management. - They’re part of the gentrification of Oakland tbh. - Sometimes really hardcore political games are played.
Continue readingMarqeta Response
Chief Human Resources Officer
Thank you for your detailed review. We want to hear from ICs as often as possible and encourage you to share your thoughts in our bi-annual engagement surveys, as well as with our manager and HRBP on a regular basis.
- Current Employee★★★★★
Pros
impactful work and really high velocity
Cons
changing priorities and constant reorgs
- Current Employee★★★★★
Best Culture and Place to work
Mar 6, 2023 - Recruiter in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
I truly enjoy all the ways Marqeta engages its staff. In a remote setting, it helps me to connect with other teams. The best part is there are 12 ERGs that help and engage our teams. There is also a great LD team with access to various training sites including Udemy. My team is also very collaborative and welcoming.
Cons
We are scaling and can move fast. So you need to be proactive in your engagement. You can lead a horse to water, but that doesn't mean it will drink.
Marqeta Response
Chief Human Resources Officer
We love hearing about your positive experience at Marqeta. Your feedback is important to us and we appreciate you taking the time to leave us a review.
- Current Employee, more than 1 year★★★★★
Great skill building environment, but anyone talented should expect burnout
Jan 16, 2023 - in Oakland, CARecommendCEO ApprovalBusiness OutlookPros
Lots of opportunity for skill growth. Great place to learn. The remote work approach is the only way to get any work life balance out of Marqeta.
Cons
If you prove yourself to be good at what you do, you will get worked like a rented mule. Burnout is inevitable. There are no clear priorities or timelines, work comes at you chaotically. If your manager won't protect you, or worse is hostile to you, you are now overworked and constantly being discouraged. Execs live in a fantasy land. Prioritize protecting yourself.
Continue readingMarqeta Response
Hi there, thank you so much for taking the time to share this feedback. It’s extremely important to us that we implement a positive work/life balance culture at Marqeta. As a growing company, we understand that quickly shifting timelines and workloads can be hard to balance. Our People Experience team is continuing to find ways to help address this. Please do not hesitate to reach out to your dedicated HR Business Partner if you're feeling overwhelmed and do not feel properly supported. Additionally, we encourage all Marqetans to take advantage of our flexible time off policy. It is key that each employee dedicates time to rest and recover based on their needs. Thank you again for writing in and being a critical part of our team.
- Current Employee★★★★★
Great company- Growing, Good Comp & Benefits, Mission-Driven, Smart People, Learning Culture, Opportunity
Jan 19, 2023 - Vice PresidentRecommendCEO ApprovalBusiness OutlookPros
Strong talent and diversity company-wide; Great culture and community-driven; Innovative and game-changing product(s) creating access to payments tools. Focus is on amplification- building products that help other companies build and grow.
Cons
Lots of change post-IPO; There is a real opportunity to build this into a company that sets a new standard in the world of tech, fintech and financial services with clarity of vision and mission and an investment into its people and its product offerings. Interesting decision by the CEO to announce his departure so early on, but also speaks to his transparency and need to do what is right despite the cost.
Continue readingMarqeta Response
Chief Human Resources Officer
It’s great to hear that you’ve enjoyed your experience at Marqeta nad the culture we’ve built at the company – this is super important to us. As a company that recently IPO’d, we have gone through some expected changes and we continue to grow and mature. We believe we are now set up for the best success with the leadership and organizational structure that we have in place. We’re looking forward to the next stage at Marqeta. Thank you for your feedback!
Marqeta Reviews FAQs
Marqeta has an overall rating of 4.0 out of 5, based on over 205 reviews left anonymously by employees. 80% of employees would recommend working at Marqeta to a friend and 74% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.
80% of Marqeta employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marqeta 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Marqeta to be senior leadership, career development, benefits and the cons to be management .
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Marqeta Response
Chief Human Resources Officer