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Marquette General Hospital Reviews

15 reviews

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2.3
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Marquette General Hospital President & CEO A. Gary Muller
A. Gary Muller
6 Ratings

15 Employee Reviews

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  1. Helpful (1)

    "Changes after DLP Purchase"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Negaunee, MI
    Former Employee - Anonymous Employee in Negaunee, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Marquette General Hospital full-time (More than 3 years)

    Pros

    In an area with few job opportunities (good paying ones, at least), I was very thankful to be employed there, and to be offered benefits and salary that were not really offered elsewhere locally.

    Cons

    I lost my position at MGH after the DLP purchase. I understand that the main business goal now is to make a profit, and that means running a very lean, efficient organization. However, I know wonderful, knowledgeable, hard-working people who lost their jobs because it was cheaper to replace them with new people at a smaller salary. It seems that DLP didn't care about the experience and other intangibles that left with those people. They just don't seem to understand our small town and our people.

    Advice to Management

    I wish DLP would have a little looser grip on their vision for MGH to fit into THEIR business model and realize that we already have special, unique, wonderful things and people that were happening here that should not be removed so quickly.


  2. "Corrupt, Money-Grubbing, No Conern for Patients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Marquette, MI
    Former Employee - Administrator in Marquette, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I went work for a hospital because of my commitment to healping others. MGH does exactly the oppositie. They are a for-profit (values ### revue over patient care) and I have personally witnesses staff and physician abuse of ht eelderloy, mentally ill, disabled, etc. Should be investigated and shut downl.

    Cons

    Havne't I said enough already? This is a hellhole that violates every American (or decent) value imaginable. Stay away!

    Advice to Management

    Find a new job-- as far away as possible. Better yet, find a new profession.Like bounty hunting.


  3. Helpful (1)

    "Worst experience ever!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Medical Coder in Marquette, MI
    Former Employee - Former Medical Coder in Marquette, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I loved my coworkers. We worked great as a team. Everyone respected and helped each other out when needed. Hopefully they will not get outsourced like transcription.

    Cons

    Since DLP took over it is all about money. They don't care about the employees or patients. To my fellow coworkers, be careful. They will find a reason to terminate you.

    Advice to Management

    You are horrible human beings who get a huge paycheck. Why would you care about the employees? You will fabricate lies in order to terminate a group of employees.


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  5. Helpful (2)

    "Change in ownership meant change across the board"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Library Media Specialist in Ishpeming, MI
    Former Employee - Library Media Specialist in Ishpeming, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marquette General Hospital full-time (More than a year)

    Pros

    Professional atmosphere. The work I performed felt purposeful. Hours were extremely accommodating, along with the fact that I had most holidays off.

    Cons

    The only downside was the decision not to renew the position I had been working in. I was told that instead of being the AV Assistant (in which I was supposed to assist the "Media Specialist," who had left and therefore all the responsibility of that position fell into my lap) I would become the new Media Specialist, complete with a raise. This never happened. It finally was decided, and shown to me in writing, that they were not keeping the Media Specialist position, which obviously was frustrating, in that I was still doing the work of said position. To say that the position didn't exist despite the fact that I was doing all the work for it was enough for me to leave.

    Advice to Management

    None, it's a hospital being run by a very efficient team. After I left I heard they eliminated my department (the education department) so it's clear they know what direction they want to go it.


  6. "Used to be friendly, caring, community hospital, but now owned by large comparny who doesn't care about employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Marquette, MI
    Current Employee - Medical Technologist in Marquette, MI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Marquette General Hospital full-time (More than 10 years)

    Pros

    Closeknit staff, small town feel, up-to-date technology, vibrant community.

    Cons

    Management understaffs departments to make more money. This is creating bad morale and poor service to patients. Employees are being trained in too many areas and quality of work has declined. Employees are no longer happy to work here.

    Advice to Management

    Use your brain! To provide good service and make this a hospital people actually want to come to, you need to treat your employees with respect and staff each department so we aren't stressed out after each shift. Department management needs to know their staff better and place employees in positions they excel in. When you spread your employees over too many jobs it may offer more flexibility, but not better quality of service. And stop treating employees unfairly! New openings need to be posted and given to most senior and most qualified techs.


  7. Helpful (1)

    "Worst job I've ever had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - X-RAY in Marquette, MI
    Former Employee - X-RAY in Marquette, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Marquette General Hospital full-time (More than 3 years)

    Pros

    It's in the beautiful UP.

    Cons

    You will never get a raise, never have a superior say thanks, and it's the most unhealthy work environment I've ever come across.

    Advice to Management

    Administration and CEO's have received raises every year. Guess how long non-unionized workers have been waiting for a raise. 7 years!!!!!!


  8. Helpful (1)

    "A great hospital going down the tubes--have watched the downfall for twenty years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse in Marquette, MI
    Current Employee - Nurse in Marquette, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marquette General Hospital full-time (More than 10 years)

    Pros

    Great coworkers who are committed to the Upper Peninsula and their communities.

    Cons

    Walking out long time employees with security, reducing staff-patient ratios to dangerous levels, eliminating jobs, one 25 cent raise to non-union employees in six years while taking away overtime pay, paid holidays, longevity bonuses, and sick time--hard to watch! Firing people who speak out about their policies.

    Advice to Management

    1. Overhaul upper management--two people take over a half million dollars in wages. 2. Listen to the staff nurses--people are important! 3. A lot of money spent on advertising but family, friends, and neighbors are tired of watching people being treated so poorly and are going elsewhere for care--improve relations with your employees and the community will come back. 4. Don't spend dwindling healthcare dollars building a new hospital when you can't keep the old one filled.


  9. Helpful (1)

    "Duke Lifepoint"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Marquette, MI
    Former Employee - Licensed Practical Nurse in Marquette, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marquette General Hospital part-time (More than 10 years)

    Pros

    excellent pt care [in the past] small community hospital with amenities of a lg center.Worked at MGH for 42 yrs and recently retired ,workload being one reason.

    Cons

    Since DLP took over staff has become dissatisfied with lost hours,coworkers terminated for questionable reasons.Management employees terminated and walked out the door in front of employees.Unsafe staffing ratios.Community in uproar over DLP's billing practices demanding cash up front if you want a service done like a heart cath or colonoscopy.People are fed up and going elsewhere.Small communities and word travels fast.Drink the Koolaid and smile .

    Advice to Management

    Quit walking people out the door.Rude. Give them a heads up their job is terminated.But then you would have to pay them their personal time whereas if you fire them you save all that money. Just treat the staff as the true gems they are, we dont work here for multiple years because we like low pay.Most of us actually liked our jobs.Treat us with respect which doesnt seem to be happening.Sad for such a wonderful hospital to be in such turmoil.


  10. "One of the best places to work . . . but only because there aren't other places to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OR Support Tech in Marquette, MI
    Current Employee - OR Support Tech in Marquette, MI
    Recommends

    Pros

    Insurance, even though the cost has risen a lot over the last few years, is very good and I am appreciative of it.

    Working with good people makes coming to work fun.

    Lots of discounts at local merchants for MGH employees!

    Cons

    After eleven years, I make about $3.50 more per hour than when I started. Minimum wage has risen about $2.00 per hour in that time, so it's effectively $1.50 more. Add in the higher insurance rates, and my take home pay is about the same it was when I started in relation to minimum wage.

    Advice to Management

    Re: senior management: Hard to say, I've hardly spoken to any of them. :)

    Re: lower management: Much of the time they are too busy as they have less managers doing more work.


  11. "Big surgery in a small town."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Surgical Technologist in Marquette, MI
    Current Employee - Senior Surgical Technologist in Marquette, MI

    Pros

    Marquette General has allowed me to scrub a variety of cases in a variety of specialties ranging from general to neuro and cardiovascular surgeries. I like that I am able to participate in these larger cases while living in a smaller community, close to my family.

    Cons

    Like many businesses in this economic crisis, MGH is constantly restructuring. This is very frustrating because my immediate managers are always at meetings and are usually not available to deal with what is going on in the department.

    Advice to Management

    I realize that this restructuring needs to be done, but don't forget about our patients.


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