Marriott Reviews in Bethesda, MD | Glassdoor

Marriott Bethesda Reviews

Updated January 19, 2017
166 reviews

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Bethesda, MD

3.8
Star Star Star Star Star
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Marriott President & CEO Arne Sorenson
Arne Sorenson
92 Ratings

166 Employee Reviews

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Pros
Cons
  • Not a great company for work life balance (in 142 reviews)

  • long hours sometimes but that's to be expected at any hotel (in 187 reviews)

More Pros and Cons

  1. "A Great Company to Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Bethesda, MD
    Current Employee - Human Resources Manager in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott full-time (Less than a year)

    Pros

    I've worked at Marriott HQ a combined amount of almost a year now and I still haven't met one person here that I've disliked. Marriott has a talent for attracting and hiring people that are genuinely pleasant to be around. I feel like my work is always appreciated.

    Cons

    Because Marriott is a great company that attracts a lot of talent, competition for entry-level jobs here is tough. Because of that, I think I'm being paid a bit less than the worth I've demonstrated (although everyone thinks they are underpaid so that's not an unbiased assessment). My work hours are also longer than the typical 40-hour week which, while not uncommon, is still a detractor in my mind. As an older company, technology here is also a bit behind the times and it can be difficult to get the tools you want.
    However, for me the pros outweigh the cons.

    Advice to Management

    Keep on this same trajectory. Marriott does few things wrong.


  2. "Marriott IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Vice President - Technology in Bethesda, MD
    Former Freelancer - Vice President - Technology in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott (More than 10 years)

    Pros

    Solid Compensation and Benefits
    Great Company Culture
    Leverages new technologies while avoiding bleeding edge

    Cons

    IT Organization is critical to Company Success but does not have significant influence on key Business Strategies.
    Funding for IT is primarily compartmentalized with arbitrary limits reducing flexibility and predictablilty.
    IT Structure recently reorganized around Plan, Build, Run/Operations divisions with heavy emphasis on off-shore and outsourcing creating many unintended consequences including costs and inefficiencies while reducing overall influence, confidence and effectiveness of IT with the Business organization.

    Advice to Management

    Stop assuming that internal staff are fungible with external staff simply based on billable rates... projects frequently cost more with external and offshore staff because they often take much longer to deliver, are designed poorly and require much more post implementation rework.
    Give IT greater visibility and influence with senior business management through new reporting relationships, consider a phased approach to realigning the IT org structure, reverse and/or revise emphasis on the off-shore programs.
    Understand that aggressive off-shoring of IT staff not only results in greater costs with reduced positive influence over business plans but also guarantees an inability for retaining key knowledge within the company because Off-Shore Staffing models that you have high turnover of your best staff.


  3. "night auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Bethesda, MD
    Current Employee - Night Auditor in Bethesda, MD
    Doesn't Recommend

    I have been working at Marriott (More than 3 years)

    Pros

    nothing at my current location

    Cons

    issue no job growth with franchisee


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Audit"

    Star Star Star Star Star
    • Comp & Benefits
    Current Employee - Night Audit/Front Desk in Bethesda, MD
    Current Employee - Night Audit/Front Desk in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott (More than a year)

    Pros

    It is very good company to work

    Cons

    there is no down site of this company


  6. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook

    I worked at Marriott full-time (More than 5 years)

    Pros

    Great employee friendly company to work for with great benefits and many opportunities for giving back to the community.

    Cons

    No real negatives about working for Marriott except for limited opportunities in IT outside of the greater Washington DC metropolitan area.


  7. "Hospitality is not a word known to the HR organization."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Talent in Bethesda, MD
    Former Employee - Human Resources Talent in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marriott (More than 3 years)

    Pros

    Great benefits and child care is available on-site.

    Cons

    Hospitality is not a word known to the HR organization at their headquarters location. Very passive/aggressive organization. Stay away from this organization unless you like living in a shark tank.

    Advice to Management

    Instead of terminating the lower rung employees, terminate the upper management staff at headquarters. And, start fresh with HR leaders who truly believe in, support and respect people.


  8. "Meh."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Bethesda, MD
    Current Employee - Revenue Manager in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott full-time (More than a year)

    Pros

    Good work-life balance. Able to work remotely. Very little stress once you know what you're doing.

    Cons

    Low salary. Human error very commonplace due to system limitations.


  9. "Interning at Marriott International Headquarters"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Intern in Bethesda, MD
    Former Employee - Graduate Intern in Bethesda, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Marriott (Less than a year)

    Pros

    True to its industry, Marriott promotes an incredibly hospitable culture even at corporate headquarters, with lots of energy directed towards taking care of the employees so that they will in turn take care of the customer.

    Cons

    The size of the company makes gathering information across divisions quite difficult at times. And Bethesda isn't the most exciting city to be headquartered in.


  10. "Director of Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Human Resources in Bethesda, MD
    Current Employee - Director of Human Resources in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott full-time (More than 10 years)

    Pros

    Put people first
    Development opportunities
    Every opinion counts

    Cons

    Take a bit too long to come to a decision at times.

    Advice to Management

    Continue focusing on putting people first


  11. Helpful (1)

    "A great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Marriott offers endless opportunities for growth and personal development in your career. I worked at Corporate Headquarters for 8 years and it truly was the most outstanding experience of my career. Movement within the company is encouraged. Leadership is strong and assists you in developing your skills. The work environment is positive and the tone at the top focuses on excellent guest service. The "Spirit to Serve" is alive within Marriott! With that focus, everything else falls into place!

    Cons

    Competition at such a great employer is tough, but that encourages you to sharpen your skills to remain an excellent candidate for new opportunities as they arise.

    Advice to Management

    Continue to invite new ideas to remain the best hospitality corporation! Keep those core values in place as the acquisition of Starwood Hotels is implemented. Never lose sight of your founding principals!



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