Marriott International Reviews in Chicago, IL | Glassdoor

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Marriott International Chicago Reviews

Updated October 24, 2017
60 reviews

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Chicago, IL

4.2
StarStarStarStarStar
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Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
31 Ratings

60 Employee Reviews

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Pros
Cons
  • Work life balance was a little off (in 182 reviews)

  • Long hours particularly as a manager you have to work at a min 50 hours per week (in 244 reviews)

More Pros and Cons

  1. "Company as a whole"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Concierge in Chicago, IL
    Current Employee - Lead Concierge in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 10 years)

    Pros

    Wonderful Leadership Teams in various departments within the company. They care about their associates.

    Cons

    It's a 24 hour operation. Hours may vary.

    Advice to Management

    n/a


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    good company culture and leadership

    Cons

    horrible compensation for employment. Big Turnover.

  3. "Executive Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Housekeeper in Chicago, IL
    Current Employee - Executive Housekeeper in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    Good company, good values, promotes from within. Growing fast and has plenty of opportunity

    Cons

    Just my location is not ran well. Not enough managers so have to work long days on your own in a big department

    Advice to Management

    Hire more supervisors and managers for the downtown locations.


  4. Helpful (3)

    "Doesn't like training or giving people chances"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Chicago, IL
    Former Employee - Front Desk Agent in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    I have no pros for this company!

    Cons

    This company is a disgrace to any workplace.. they deny everyone who applies to them who don't have the direct experience with the job that they are applying for. Marriott you do understand that people get into positions in the first place with someone believing and training a person to do the job correctly. If you don't have an extensive resume they deny you through email don't even give you the chance to interview. My friend had front Desk on his background & they hired him. I feel that's not fair because everyone has to start somewhere. I'll make sure none of my friends never stay at a Marriott owned hotel & I never will as well.

    Advice to Management

    Give people a chance who don't have experience in the field that they are applying for. All these jobs the same mostly anyway customer service related being polite to people.. it doesn't take a rocket scientist to learn how to do front Desk or any other job within the hotels aspects. It S degrading and mean when you apply for 10 jobs with Marriott & get denied my email for every last one because I don't have front Desk experience on my resume even tho I've worked at a hotel before they don't care. I really dislike this company ways and hiring practices.


  5. Helpful (2)

    "Politics as usual!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Chicago, IL
    Former Employee - Food Server in Chicago, IL

    I worked at Marriott International full-time (More than 3 years)

    Pros

    Decent pay and fairly good benefits.

    Cons

    Too many loops and layers to get through it you have a problem with management!

    Advice to Management

    Pick older and wiser people for management, instead of "kids"!


  6. "Wonderful Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in Chicago, IL
    Current Employee - Front Desk in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    So much opportunity for growth, great starting salary, great training.

    Cons

    Some processes are slow due to it being a large company.


  7. Helpful (1)

    "Support sales directors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Chicago, IL
    Current Employee - Administrative Assistant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    401k, health, dental and vision. Paid time off, discounted hotel rates, maternity leave. Paid holidays. Life insurance. Multiple locations to be able to transfer too

    Cons

    At time under qualified managers. Some locations hard to get overtime or at time slow season. High demand clients. Only some jobs allow weekend off

  8. "event coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Event in Chicago, IL
    Current Employee - Event in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    they have a great company culture

    Cons

    work life balance, working overnights

    Advice to Management

    keep doing a great==ddddd


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Chicago, IL
    Former Employee - Front Desk Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (More than a year)

    Pros

    Awesome benefits, lots of movement in company

    Cons

    I don't have any negative comments


  10. "Front Desk Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends

    I have been working at Marriott International (Less than a year)

    Pros

    Great people to work with. Flexible working days per request. Company offer good employee discount programs and benefits.

    Cons

    Less days to work during slow season when it is pay by hourly. Have to learn on your own quite a lot.


Showing 60 of 5,244 reviews
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