Marriott International Reviews in Lincolnshire, IL | Glassdoor

Marriott International Lincolnshire Reviews

3 reviews

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Lincolnshire, IL

2.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
1 Rating

3 Employee Reviews

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Pros
Cons
  • work life balance, working overnights (in 147 reviews)

  • long hours sometimes but that's to be expected at any hotel (in 191 reviews)

More Pros and Cons

  1. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Lincolnshire, IL
    Former Employee - Front Desk Associate in Lincolnshire, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (More than 3 years)

    Pros

    Working with other helpful associated!

    Cons

    Nothing really! Marriott franchise is known for problem solving not only with customers but also with their associates

    Advice to Management

    Everyone's great


  2. "Guest Service Representatives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lincolnshire, IL
    Former Employee - Anonymous Employee in Lincolnshire, IL
    Doesn't Recommend

    I worked at Marriott International full-time (Less than a year)

    Pros

    Co-workers were great, discount for stays were great too.

    Cons

    Upper management does not care about staff, they do not back you up.

    Advice to Management

    Don't be so closed minded towards staff, believe in your employees more and turn over won't be so high.


  3. "Great company to work for but local management can make or break a person's experience of working for Marriott."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Lincolnshire, IL
    Former Employee - Night Auditor in Lincolnshire, IL
    Approves of CEO

    Pros

    Great benefits and opportunity for advancement within Marriott International. Marriott International is a terrific company to work for provided local management is in keeping with the "Spirit" and "Ideals" of the company with respect to employee relations.

    Cons

    Experience at this particular Marriott was exasperating. Local management would often balance the budget on the backs of the night audit staff. Often only one night auditor for hotel with 325 rooms and no night supervisor.

    Recent change to pay everyone the same in a local area for the same job with only adjustments based on length of time in the job. No longer any acknowledgement excellence and personal achievement.

    Advice to Management

    In additional to annual survey of employee satisfaction, I would recommend that the corporate would conduct telephone interviews with randomly selected employees with their identities remaining anonymous and not divulged to local hotel management. This would give the corporate offices a good idea if the experience of employees corresponds to employee survey results and what action may be required to improve local employee relations. Based on my experience many employees are not candid on the surveys even though the results are blind and not attributed to a particular employee, because of fear of local management response to negative rating of their experience.



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