Marriott International Reviews in Philadelphia, PA | Glassdoor

Marriott International Philadelphia Reviews

Updated August 17, 2017
18 reviews

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Philadelphia, PA

4.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
10 Ratings

18 Employee Reviews

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Pros
Cons
  • So their work / life balance always suffers (not a manager but this makes me not want to become one) (in 165 reviews)

  • Sometimes long hours but I love working there (in 218 reviews)

More Pros and Cons

  1. "Marriott does things right"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager in Philadelphia, PA
    Former Employee - Event Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (More than 5 years)

    Pros

    Excellent core values, benefits, employee appreciation and recognition

    Cons

    Difficult to move up without leaving property


  2. "guest service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Philadelphia, PA
    Current Employee - Guest Service Representative in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marriott International part-time (Less than a year)

    Pros

    fast paced working in the bistro
    fun work environment
    able meet new people everyday
    plenty of over time available here

    Cons

    bad management
    no set schedule
    no guaranteed hours if part time
    not willing to work around schedule if in school or working another part time job

  3. "Manage a team of 50+"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Marriott International full-time (More than 10 years)

    Pros

    Large company with room for advancement

    Cons

    Always expected to do more with less

    Advice to Management

    Training needs to be priority


  4. "Front Desk or Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Cus in Philadelphia, PA
    Current Employee - Cus in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Marriott International full-time (More than 10 years)

    Pros

    Happy ppl,great experience,always wanted to work at this beautiful Hotel

    Cons

    I have no bad things to say about the Marriott Hotel


  5. Helpful (1)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager in Philadelphia, PA
    Former Employee - Event Manager in Philadelphia, PA
    Doesn't Recommend

    Pros

    Great benefits, discount hotel rooms, and lasting friendships. Growth within the company is quick and encouraged.

    Cons

    Managers are required to work 10 hours per day even in slow periods. Most of the time to get the amount of work completed, you work longer hours. On top of normal job duties, you are required to take on additional tasks that go above and beyond. They do not seem to advocate for a work/life balance.

    Advice to Management

    Advocate for a work/life balance for employees.


  6. "Guest Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International (Less than a year)

    Pros

    Great staff they are all amaizing.

    Cons

    Very small staff it is hard to grow.


  7. "working world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker in Philadelphia, PA
    Current Employee - Worker in Philadelphia, PA
    Recommends
    Approves of CEO

    I have been working at Marriott International (More than 10 years)

    Pros

    Great Company Great Benefits, family base, makes travel plan great

    Cons

    not a lot of cons every business has ups and down

    Advice to Management

    be kind compassion

  8. "A wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Philadelphia, PA
    Former Employee - Banquet Server in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International part-time (Less than a year)

    Pros

    I worked for the courtyard by Marriott the hotels are beautiful and all the staff and hotel guests are so nice. The pay is great, the benefits are great and the perks are amazing. You get access to the company website and can get discounts for anything and everywhere. Plus being with them you can transfer anywhere in the World to live and work and you get discounts on rooms for any Marriott chain as low as $30 a night. Best job to ever have they provide uniforms and food and you can make crazy tips. They treat there guests and there employees like gold.

    Cons

    Very fast, always be pleasant and follow the rules.

    Advice to Management

    When you have a good employee and they show you they have great potential try to work with them. Hotel rules are the rules but if its for something so small and stupid, termination shouldn't be the only result.


  9. "Great management training and experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Director in Philadelphia, PA
    Current Employee - Area Director in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Focused on exceptional customer experiences and driving positive results for all stakeholders.

    Cons

    None at this time to report


  10. "Food and Beverage Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    Pros

    Talking to the guests, some managers were cool

    Cons

    The management company (we were franchised)


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