Marriott International Revenue Manager Reviews | Glassdoor

Marriott International Revenue Manager Reviews

Updated June 15, 2017
10 reviews

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Revenue Manager

4.6
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
6 Ratings

Employee Reviews

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Pros
Cons
  • So their work / life balance always suffers (not a manager but this makes me not want to become one) (in 152 reviews)

  • long hours sometimes but that's to be expected at any hotel (in 208 reviews)

More Pros and Cons

  1. Helpful (1)

    "Best Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Revenue Manager in Bethesda, MD
    Current Employee - Senior Revenue Manager in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 5 years)

    Pros

    1) Great Benefits
    2) Flexibility
    3) Company promotes personal well being and family first
    4) Opportunities for promotion every year
    5) Amazing coworkers

    Cons

    1) Pay
    2) Not entirely results driven
    3) Some old ways of thinking
    4) Old Laptops
    5) Office space

    Advice to Management

    My advice to management would be to retain talent with financial incentives.


  2. Helpful (1)

    "Meh."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Bethesda, MD
    Current Employee - Revenue Manager in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    Good work-life balance. Able to work remotely. Very little stress once you know what you're doing.

    Cons

    Low salary. Human error very commonplace due to system limitations.

  3. "Revenue Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Palm Desert, CA
    Current Employee - Revenue Manager in Palm Desert, CA
    Recommends
    Positive Outlook

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    It is a phenomenal company that takes great care of its employees! They fosters growth and commits tons of training to their employees

    Cons

    It is challenging to grow your salary even with promotions. Usually you only increase a few percent with promotions. Also, work life balance could be better in the company.


  4. "Revenue Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager in Bethesda, MD
    Former Employee - Revenue Manager in Bethesda, MD
    Recommends
    Positive Outlook

    I worked at Marriott International full-time (More than a year)

    Pros

    Mr. Marriott takes care of his employees. Great Training Opportunities

    Cons

    Software is not up to date. Lags all the time. Help desk doesn't read e-mails thoroughly.

    Advice to Management

    Invest in Software similar to how Hilton has Grow.


  5. "Great place to start...but there are others that pay more"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager in New York, NY
    Former Employee - Revenue Manager in New York, NY
    Recommends
    Approves of CEO

    Pros

    The travel benefits are nice...the discounted rooms are a big benefit when taking a big trip. Lots of room to move if you are in operations...but not if you want to become a director

    Cons

    Making the move from Manager to Director is very difficult...Marriott's growth is now in select service hotels and more and more of the Sales and Revenue areas are being clustered creating limited promotions. The only true way to boost your pay is to move...but the problem is there aren't any places to move.

    Advice to Management

    Stop preaching about all of this opportunity to move up...it was there 15 years ago...but not now.


  6. Helpful (1)

    "Great Learning Experience but Stressful with Long Hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager
    Former Employee - Revenue Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    Great Opportunities to move around the world and between departments
    Many employees have been with the company for decades and are extremely knowledgable
    Training programs are exceptional

    Cons

    All Revenue Manager's are required to work 50 hours, but really work many more than that. (my bosses worked 70+ hours)
    Little respect for life work balance.
    While you learn alot, your responsibilities are strictly defined so you do not learn about other roles unless you move into them.
    Marriott has created independent structures for Sales/Revenue/Operations so while they work together they often do not get along creating a often adversarial work environment.
    Pay is often below market value, though Marriott tries to make up for it with benefits.
    You often feel like you work for a huge company, with all the politics and bureaucracy that goes with it. You feel more like a number than a person.

    Advice to Management

    Marriott makes its money from franchise fees and as a % of the profit of it's managed hotels. They have organized the company in a way to squeeze the maximum profit from everything including people, which makes sense for a publicly traded company. This organization has created a disconnected and bureaucratic workplace without the camaraderie of a normal hotel but with more stress and pressure than a normal hotel. Consider reworking the structure that has been created in the past few years and dial back the 50 hour work week. Everyone who works in hotels knows that many times throughout the year we are required to work extended hours, and we do it willingly, forcing us to do it just makes us resent it.


  7. "Revenue Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in London, England (UK)
    Current Employee - Revenue Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Good training and great company, leader in the chain hospitality world

    Cons

    low salary compared to competitors

  8. "Revenue Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Doha (Qatar)
    Current Employee - Revenue Manager in Doha (Qatar)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best employer ever, employee satisfaction

    Cons

    Policy and procedures very good company

    Advice to Management

    Continue with what you do


  9. "Overall a solid place to work, but not what it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager
    Current Employee - Revenue Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 10 years)

    Pros

    Decent work life balance and limited micromanagement

    Cons

    Difficult to move up without relocating


  10. Helpful (1)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in City of London, England (UK)
    Current Employee - Revenue Manager in City of London, England (UK)
    Recommends
    Approves of CEO

    Pros

    - competitive salaries
    - good opportunities for senior leaders
    - good benefits such as pension plan, private medical insurance, new bonus plan, etc.

    Cons

    - slow in change management
    - unbalanced work -life balance (labour shortage, etc. )
    - new system improvements currently in progess

    Advice to Management

    - Focus on training and development of entry-level position up to senior manager positions
    - review processes to implement efficiencies and therewith enabel work-life balance