Marriott International Reviews | Glassdoor

Marriott International Reviews

Updated May 20, 2018
5,421 reviews

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3.8
StarStarStarStarStar
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Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
2,200 Ratings

5,421 Employee Reviews

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Pros
Cons
  • Work life balance can be compromised depending on what is going on at the hotel (in 210 reviews)

  • Long hours, last minute scheduling of shifts makes it hard to plan your time (in 260 reviews)

More Pros and Cons

  1. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Great benefits, flexible, they care about their employees

    Cons

    Very busy, not really much else


  2. Helpful (317)

    "All depends on your position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Irvine, CA
    Current Employee - Guest Service Representative in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    Discounts (cheap hotels as low as $19 on certain nights all over the world), medical and retirement benefits, PTO, company values, and opportunity to move up or change job titles

    Cons

    Company cares more about income than their employees, it is a front line employee's "job" to get yelled out, according to corporate.

    Advice to Management

    Your front line employees are just as important as management and sales, believe it or not. You can run a hotel without sales and events specialists but you can't run a hotel without the front desk and housekeeping. Remember where you started.

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Washington, DC
    Current Employee - Food Server in Washington, DC
    Recommends

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    *good teamwork
    *good benefits
    *good pay

    Cons

    *unorganized
    *poor management in a lot of departments

    Advice to Management

    Stop the laziness


  4. "Bistro Attendant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Hagerstown, MD
    Former Employee - Anonymous Employee in Hagerstown, MD
    Recommends
    No opinion of CEO

    I worked at Marriott International part-time (More than a year)

    Pros

    Great Guests, managers, and responsibilities.

    Cons

    The drama between Coworkers morning shift and evening.


  5. "Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rainbows in Inkster, MI
    Former Employee - Rainbows in Inkster, MI
    Recommends
    Positive Outlook

    I worked at Marriott International part-time (More than a year)

    Pros

    Doing retailing,shipment,them are great jobs janitorial

    Cons

    I really can't say a job is a job in you have to be a people's person to take care of your business

    Advice to Management

    Always hire people that's wling to work and do a great job at it


  6. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Kansas City, MO
    Current Employee - Sales Manager in Kansas City, MO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    This company has really good benefits. They also try hard to promote within.

    Cons

    Work life balance. Salaries are low.


  7. "Administration Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    Awesome place to work, they take care of their employees

    Cons

    Most positions require you to work weekends

  8. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Good pay. Great full time benefits.

    Cons

    Long hours, and large turnover.

    Advice to Management

    Be proactive with your staff. Listen to associates.


  9. Helpful (1)

    "pretty much a fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bistro Attendant in Oklahoma City, OK
    Current Employee - Bistro Attendant in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    friendly work environment
    health benefits working full time
    and discounts too all Marriott hotels

    Cons

    will change hours on you when you don't expect it sometimes

    Advice to Management

    talk to your workers more


  10. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marriott International full-time

    Pros

    Laid back, but fast paced. Something that I like.

    Cons

    Dramatic co-workers and guests (mostly co-workers). You’ll feel like in high school again.

    Advice to Management

    Please listen to your employees and follow up with them. Don’t keep them in the dark.


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