Marriott International Reviews | Glassdoor

Marriott International Reviews

Updated January 23, 2019
6,104 reviews

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3.8
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Marriott International President & CEO Arne Sorenson
Arne Sorenson
2,526 Ratings

Employee Reviews

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  1. "Nice place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HOUSEMAN in Land O' Lakes, FL
    Current Employee - HOUSEMAN in Land O' Lakes, FL

    I have been working at Marriott International part-time (Less than a year)

    Pros

    Good starting salary . Very good training

    Cons

    Started off with 40 hours been cut to 16 hours. Hard to live on that

    Advice to Management

    Try to provide more hours to it's employees


  2. Helpful (373)

    "All depends on your position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Irvine, CA
    Current Employee - Guest Service Representative in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    Discounts (cheap hotels as low as $19 on certain nights all over the world), medical and retirement benefits, PTO, company values, and opportunity to move up or change job titles

    Cons

    Company cares more about income than their employees, it is a front line employee's "job" to get yelled out, according to corporate.

    Advice to Management

    Your front line employees are just as important as management and sales, believe it or not. You can run a hotel without sales and events specialists but you can't run a hotel without the front desk and housekeeping. Remember where you started.

  3. "Worked as Security Officer for 4 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lose Prevantion Agent Officer in Los Angeles, CA
    Current Employee - Lose Prevantion Agent Officer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    I like to serve people in patently in a good manner.

    Cons

    Some Ugly customers show unwanted doing, but immediately talk the person closely and solve the problems.

    Advice to Management

    Management must close relationship to the worker can easily solved the problems and gives incentives for the good work to the worker.


  4. "Great company culture"

    StarStarStarStarStar
    Former Employee - Summer Intern
    Former Employee - Summer Intern
    Recommends
    Approves of CEO

    Pros

    The supervisors and executives I worked with were all friendly and willing to talk to me. No matter who I met, they were very welcoming, and the environment was structured but not tense.

    Cons

    Nothing that I can think of


  5. "Excellent place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer II in Marco Island, FL
    Current Employee - Engineer II in Marco Island, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    Lots of opportunity to grow within the company. Lots if different equipment to learn if you have the motivation

    Cons

    Lack of management help


  6. "Big Business, Small Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Supervisor in Austin, TX
    Current Employee - Front Desk Supervisor in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    The large amount of hotels available to travel to. Easy transfer between corporate properties.

    Cons

    Not as many perks as working for Hyatt or Hilton. Room discount not as good as other companies.

    Advice to Management

    Promote from within


  7. "Exceptional Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Event Manager
    Former Employee - Senior Event Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (More than 10 years)

    Pros

    Focus on Innovation. Great Growth Potential and Learning Opportunities.

    Cons

    None that I encountered during my career.

  8. "Great Hotel Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Great company to work for a lots of growth opportunities

    Cons

    Low hourly rates and salaries


  9. "solid workplace"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD

    I worked at Marriott International full-time (Less than a year)

    Pros

    good front office staff and other employees in the building

    Cons

    none really, I enjoyed it a lot


  10. "Great compNy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends

    I have been working at Marriott International full-time

    Pros

    Great company lots of benefits free lunch very cultured

    Cons

    I don’t have much negative things to say about the job