Marriott International Reviews | Glassdoor

Marriott International Reviews

Updated July 16, 2018
5,602 reviews

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3.8
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Marriott International President & CEO Arne Sorenson
Arne Sorenson
2,294 Ratings

5,602 Employee Reviews

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Pros
Cons
  • "Work life balance can be compromised depending on what is going on at the hotel" (in 214 reviews)

  • "Long hours, last minute scheduling of shifts makes it hard to plan your time" (in 265 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Great team , excellent benefits, PTO, works with your schedule

    Cons

    A lot of hours are required of you


  2. Helpful (330)

    "All depends on your position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Irvine, CA
    Current Employee - Guest Service Representative in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    Discounts (cheap hotels as low as $19 on certain nights all over the world), medical and retirement benefits, PTO, company values, and opportunity to move up or change job titles

    Cons

    Company cares more about income than their employees, it is a front line employee's "job" to get yelled out, according to corporate.

    Advice to Management

    Your front line employees are just as important as management and sales, believe it or not. You can run a hotel without sales and events specialists but you can't run a hotel without the front desk and housekeeping. Remember where you started.

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott International full-time

    Pros

    Great Benefits & Culture from the top down.

    Cons

    Lot of stress, without a lot of pay


  4. "Front desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time

    Pros

    Great benefits
    PAY
    ROOM for growth

    Cons

    Very political and strict .

    Advice to Management

    Take responsibility of your own mistakes instead of blaming associates and writing them up for not catching your mistake .


  5. "Front Desk Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time

    Pros

    Career Advancement opportunitues, great professional envirinment.

    Cons

    Absoluteky no cons, excellent work environment

    Advice to Management

    Continue to support your employees withvtraining and opportunitues for career advancement


  6. "Cool Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott International full-time

    Pros

    Good management and benefits start to get better as you continue to work there. Room to move up within the company

    Cons

    Long hours and varying shifts so its hard to have a life outside of work.


  7. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Florence, AL
    Current Employee - Front Desk Agent in Florence, AL
    Recommends
    Positive Outlook

    I have been working at Marriott International (More than 5 years)

    Pros

    Awesome staff, never bored and a fun fast paced environment

    Cons

    none come to mind. if you don't like to stay busy this job isn't for you.

    Advice to Management

    keep up the good work

  8. "Front desk manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Marriott culture is truly inspiring
    Benefits are outstanding
    Great possibilities to grow within the company

    Cons

    Long hours
    No bonuses for management


  9. "Wasn't horrible."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Singer Island, FL
    Former Employee - Cashier/Barista in Singer Island, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    Great benefits, cafeteria with daily free meals, friendly staff

    Cons

    Favoritism, poor food & beverage management, lack of in-house promotions

    Advice to Management

    pay more attention to what is really going on


  10. "Director of Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Good company, good people, good processes

    Cons

    Big company, lean operation, lots of reporting to corporate


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