Marriott International Reviews | Glassdoor

Marriott International Reviews

Updated November 22, 2017
2,700 reviews

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Current Employees

4.0
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Marriott International President & CEO Arne Sorenson
Arne Sorenson
1,094 Ratings

2,700 Employee Reviews

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Pros
Cons
  • So their work / life balance always suffers (not a manager but this makes me not want to become one) (in 176 reviews)

  • Sometimes long hours but I love working there (in 237 reviews)

More Pros and Cons

  1. Helpful (215)

    "All depends on your position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Irvine, CA
    Current Employee - Guest Service Representative in Irvine, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    Discounts (cheap hotels as low as $19 on certain nights all over the world), medical and retirement benefits, PTO, company values, and opportunity to move up or change job titles

    Cons

    Company cares more about income than their employees, it is a front line employee's "job" to get yelled out, according to corporate.

    Advice to Management

    Your front line employees are just as important as management and sales, believe it or not. You can run a hotel without sales and events specialists but you can't run a hotel without the front desk and housekeeping. Remember where you started.


  2. "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott International full-time

    Pros

    Hotel Discounts are really good
    Great guests
    Good Pay

    Cons

    Walking people is never a fun task

  3. "Good company with benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 5 years)

    Pros

    Good benefits with global reach

    Cons

    Pay often not up to industry standard


  4. "Great to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott International full-time

    Pros

    Love everything about Marriott

    Cons

    There really are no downsides


  5. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time

    Pros

    Allows front desk to work autonomously.

    Cons

    Doesn't all the front desk to work autonomously.

    Advice to Management

    Trust your employees more.


  6. "Its ok, Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sous Chef/Kitchen Manager in Philadelphia, PA
    Current Employee - Sous Chef/Kitchen Manager in Philadelphia, PA

    I have been working at Marriott International full-time (Less than a year)

    Pros

    Space to advance, great benefits package.

    Cons

    Poor Turn over, F&B and Kitchen Manager left within weeks of each other


  7. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Orlando, FL
    Current Employee - Trainer in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    The benefits are good and there is definite job security.

    Cons

    There can be a lack of structure/direction, and promotions are often very political.

    Advice to Management

    Ensure that you are helping your associates grow in their careers, especially when they ask for opportunities to do so.

  8. "concierge attend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Concierge in Fairfax, VA
    Current Employee - Concierge in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 10 years)

    Pros

    i love attendent guest make happy

    Cons

    i dont have any cons


  9. "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in College Park, MD
    Current Employee - Line Cook in College Park, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    really take care of employees always opportunities to move up

    Cons

    retirement is really sorry in my opinion


  10. "Great place to work while going to school."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor/Front Desk Agent in Phoenix, AZ
    Current Employee - Night Auditor/Front Desk Agent in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    I can only speak from my personal experience and for the Courtyard brand that i work at.

    Working Audit (overnight) allows me to be flexible with my school schedule in order to choose the best school schedule that suits me. My managers and supervisors work closely with me and working with my school schedule.

    The discount you receive can be a pro (see cons for cons of discount). It is nice to be rewarded with a discount through out the year however the best is in Nov- Jan where you get the employee half off rate which is incredible.

    The room for advancement is always attainable as people are constantly being promoted or moving on gaining more experience in another section of the hotel so don't be afraid of the advancement opportunities.

    Cons

    There are very few cons for me but one would be the hotel is open 24/7 so you will have to work a few holidays.

    Another con would be the employee discount although the discount can be great sometimes you can find cheaper rates for similar level hotels that aren't a part of Marriott so if you are on a budget you might just skip the employee rate as it wont be the cheapest all the time.

    Advice to Management

    Keep working with your employees i know sometimes you cant always be accommodating but most of the people are going to school and working and have families.


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