Marriott International Reviews | Glassdoor

Marriott International Reviews

Updated May 20, 2017
1,302 reviews

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1,302 Employee Reviews

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Pros
Cons
  • There is no culture around work/life balance (in 150 reviews)

  • long hours sometimes but that's to be expected at any hotel (in 205 reviews)

More Pros and Cons

  1. "Wonderful Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk in Chicago, IL
    Current Employee - Front Desk in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    So much opportunity for growth, great starting salary, great training.

    Cons

    Some processes are slow due to it being a large company.


  2. "Great Company with lots of opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chef in Palm Desert Country, CA
    Former Employee - Chef in Palm Desert Country, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International part-time (More than a year)

    Pros

    Great team and co-workers from all around the world. Discounts on golf, rooms and great benefits. Great Christmas parties for employees, and upper management REALLY does care about the ENTIRE team. Best professional management I've ever worked for.

    Cons

    Pay was on the low side, but benefits and "perks" of discounted rooms in hotel properties around the world made up for it. Worked most holidays, but on a rotational basis, so you got Christmas off~ but had to work News Years Day and Easter, that kind of thing...VERY FAIR working environment.

    Advice to Management

    Keep doing a great job.


  3. Helpful (1)

    "Fairfield Inn and Suites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Fredericksburg, VA
    Former Employee - Front Desk Agent in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (More than 3 years)

    Pros

    Great place to work and great management

    Cons

    There is nothing that I didn't like

    Advice to Management

    n/a


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  5. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Miami, FL
    Former Employee - Front Desk Agent in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    Marriott employee hotel discounts are available

    Cons

    Front desk salary is low


  6. "Opportunity seeker"

    Star Star Star Star Star
    Current Employee - Front Desk Agent in Delray Beach, FL
    Current Employee - Front Desk Agent in Delray Beach, FL

    I have been working at Marriott International full-time

    Pros

    Flexible, dedicated, responsible, motivated to learn and grow

    Cons

    long hours and shifts


  7. "front desk interview"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Diego, CA
    Former Employee - Front Desk Agent in San Diego, CA

    I worked at Marriott International full-time (Less than a year)

    Pros

    very good place to work at

    Cons

    cant add any particular cons


  8. "Room attendant! Awesome group of employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in Bridgewater, MA
    Current Employee - Room Attendant in Bridgewater, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (Less than a year)

    Pros

    The residence inn Marriott is brand new! Opened Oct.2016... Awesome group of employees and amazing place to work. And awsome guests over all! The ratings are higher then normal! Proud to call this place my 2nd home.

    Cons

    I only have 1 downside and that's to hitr more people in laundry and housekeeping etc..

    Advice to Management

    Keep up the great work!


  9. "Marriott Family Corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Entry Level Reservation Agent to Front Office Management in Palm Desert, CA
    Former Employee - Entry Level Reservation Agent to Front Office Management in Palm Desert, CA
    Recommends
    Approves of CEO

    I worked at Marriott International part-time (More than 10 years)

    Pros

    Never pigeon-holed into one job description. Empowerment and cross-training always encouraged! An associate can move up , sideways, at their own pace and reach the career goal that they set for themselves.

    Cons

    I cannot think of one bad day I ever had!

    Advice to Management

    Keep teaching the 3 stool soda shop work ethic principle! IT WORKS


  10. Helpful (2)

    "Housekeeping Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Operations in Washington, DC
    Former Employee - Director of Operations in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (More than a year)

    Pros

    Great company to work for overy all. Room for advancement if you are willing to move to a new location and hotel. They have hotels all over the world so that can be good for finding other positions to move up.

    Cons

    Not a lot of training. Hours can be unpredictable at times. Dealing with employee relations can be hard at times. Seems unfair that a Spanish speaking manager is looked for more so then if you only speak english.

    Advice to Management

    Provide more training and support to new managers. Understand work life balance more. Value English speakers just as much as Spanish speakers.


  11. Helpful (1)

    "Best Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Revenue Manager in Bethesda, MD
    Current Employee - Senior Revenue Manager in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 5 years)

    Pros

    1) Great Benefits
    2) Flexibility
    3) Company promotes personal well being and family first
    4) Opportunities for promotion every year
    5) Amazing coworkers

    Cons

    1) Pay
    2) Not entirely results driven
    3) Some old ways of thinking
    4) Old Laptops
    5) Office space

    Advice to Management

    My advice to management would be to retain talent with financial incentives.


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