Marriott International Reviews | Glassdoor

Marriott International Reviews

Updated December 11, 2017
1,065 reviews

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1,065 Employee Reviews

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Pros
Cons
  • So their work / life balance always suffers (not a manager but this makes me not want to become one) (in 176 reviews)

  • Sometimes long hours but I love working there (in 239 reviews)

More Pros and Cons

  1. "Guest Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marriott International full-time

    Pros

    somewhat flexible scheduling and ability to accept time off without PTO penalty.

    Cons

    you will be overworked and underpaid. you will also be required to complete management level work and decisionmaking without a management salary.

    Advice to Management

    respect your employees with better pay.


  2. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Breakfast Attendant in Fayetteville, NC
    Former Employee - Breakfast Attendant in Fayetteville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    Steady work good hours mostly

    Cons

    Not very organized could do better with moral

  3. "Valet attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marriott International part-time

    Pros

    Some good tips, part time, can fit in as a stay at home mom

    Cons

    Sometimes no tips, bad customers, poor employee work ethic


  4. "Don't Do It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott International full-time

    Pros

    Good health plan, sometimes they promote from within.

    Cons

    In my hotel few people actually do their jobs, execs don't follow through on goals, very understaffed and no one really cares.


  5. "OK place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Breakfast Attendant in Omaha, NE
    Current Employee - Breakfast Attendant in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marriott International part-time (More than a year)

    Pros

    Travel perks are ok, job is not difficult

    Cons

    No other benefits
    hotel is dirty
    low wages
    stressful environment

    Advice to Management

    Active management and employee happiness are integral to a complete guest experience.


  6. "Front Desk Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Marriott International full-time (More than a year)

    Pros

    Great recognition, travel benefits can be great depending on time frame

    Cons

    Low pay, not willing to look at increasing wages until it's too late and they've lost employees

    Advice to Management

    Ask what you can do to retain your good employees


  7. "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coral Springs, FL
    Current Employee - Anonymous Employee in Coral Springs, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than a year)

    Pros

    Nothing good to say nothing

    Cons

    Pay sucks
    Employees are not appropriate
    Place people in position with out qualifications and willingness to learn

    Advice to Management

    Have some form proper training
    Appreciate your employee
    Management is lazy

  8. "Marriott dfw south - 3 yrs @ front desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Fort Worth, TX
    Current Employee - Front Desk Agent in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    super flexible with scheduling and has a very family vibe between employees

    Cons

    always understaffed, majority of work gets put on a select few individuals to get done

    Advice to Management

    stop being stingey with money and hire more ppl


  9. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott International full-time

    Pros

    Learn a lot about guest services

    Cons

    Franchise company doesn't pay well- Columbia Sussex


  10. "Very disorganized hotel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Food and Beverage Manager in Newport Beach, CA
    Former Employee - Senior Food and Beverage Manager in Newport Beach, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Huge international company that's able to offer great benefits including great rates on hotel rooms and a great health benefits package at a very low price monthly.

    Cons

    Work you to death. Long hours. Different set of instructions from every single upper mgmt can lead to confusion and never being able to satisfy everyone.

    Advice to Management

    Better communication amongst upper management is a must!


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