Marriott Reviews | Glassdoor

Marriott Reviews

Updated February 24, 2017
3,913 reviews

Filter

Filter

Full-time Part-time

3.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
1,421 Ratings

3,913 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • work life balance, working overnights (in 143 reviews)

  • long hours sometimes but that's to be expected at any hotel (in 189 reviews)

More Pros and Cons

  1. Helpful (95)

    "Great oppertunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benifits, pay time off, travel discounts. Good ability to travel and find emplent anywere disired. Easy to grow within the company.

    Cons

    Low wadges, non-competitive pay. Could definitly do better at keeping good employees interested in staying with the company. Do not take care of associates with the same care as paying coustomers when traveling from hotel to hotel.

    Advice to Management

    Restructure pay scales


  2. "Housekeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Marriott full-time

    Pros

    good people, good pay, good company

    Cons

    manager was in consistent and lazy

    Advice to Management

    Be consistent


  3. "Creative-Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Marriott full-time

    Pros

    Amazing culture, great people, good environment

    Cons

    Long hours, variety of locations,


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Reasturant Sous Chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Pros

    People, atmosphere, excellence in service

    Cons

    No downsides to the establishment


  6. "Good staff, good people, better environement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    People worked hard at the company and pushed each other

    Cons

    No one would help you if you had a problem

    Advice to Management

    Work harder and smarter


  7. "night auditor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott full-time

    Pros

    great company to work for

    Cons

    travel percs fun atmosphere fun


  8. "Marriott"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Front Desk Associate
    Former Employee - Front Desk Associate

    I worked at Marriott full-time (More than a year)

    Pros

    Marriott is a large company, and if you are a full time employee there are a lot of benefits including tuition reimbursement for students, 401k/401k match, health insurance, fun company events and amazing hotel discounts that will make you want to take vacations or staycations often. It is also very easy to transfer jobs to a different hotel if you would like to live in a different location or be a part of a different type of Marriott brand. It was also easy to become cross-trained and have a variety of different roles. Being around hotel guests was a rewarding experience and forced to me to develop a lot of valuable interpersonal and problem solving skills.

    Cons

    In non-management positions there seemed to be a lot of transient workers (students, people looking for different careers, etc.) and not everyone took their job seriously. The pay was also not great, but tips in addition to wages made a difference. Hotels are always open, so you can not escape working on holidays. I was also often called on my off-days to try to fill in shifts. In my experience, management was a bit hands-off and not great at resolving conflict.


  9. "marriot is good place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Pros

    relaxed atmosphere and very close to my home. own department for complaints so calls are pretty easy but can get boring

    Cons

    schedules are known to change drastically with short notice. i don't like the hours offered


  10. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Marriott (More than 3 years)

    Pros

    Great brand, decent benefits....And huge hotel discounts.

    Cons

    Rough, exhausting hours. Get used to it.

    Advice to Management

    If you can't pay better, consider PTO incentives.


  11. "Guest Services Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Manager in Fayetteville, AR
    Current Employee - Guest Services Manager in Fayetteville, AR
    Recommends
    Positive Outlook

    I have been working at Marriott full-time (Less than a year)

    Pros

    Fun, tight knit team who loves to accomplish the mission and overcome obstacles.

    Cons

    Pay is fairly low, and training opportunities are limited.

    Advice to Management

    Incorporate a training system for all positions, and more thorough communication.



Showing 3,913 of 4,045 reviews
Reset Filters